GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 GMC SIERRA 1500
    - Putnam Valley, NY

    Upon purchase of my 2025 GMC Sierra, it did not come with a physical manual. I asked the dealer about this and they said they did away with them, only providing the digital version. I contacted GMC recently as I saw the a recall dor 2026 models with this exact issue, but they did not seem to care and it was for 2026 models only. I find this to be a loophole GMC is following, and would just like a manual so I can log maintenance like a normal person without a phone or sitting in my vehicle. Thank you

    Source: NHTSA WEB SITE
  • 2021 GMC YUKON XL
    - Covington, LA

    The vehicle suddenly began vibrating noticeably when idling and at low speeds. About 30 minutes after this started happening a warning lamp lit up. We drove the vehicle about 2 miles to a local auto parts store to get an initial computer diagnosis of the issue. The test resulted in a code of "P0304" which detected a cylinder #4 misfire and recommended a fuel injector replacement. We brought the vehicle to a local mechanic to get the issue further evaluated. After this evaluation, it was determined that the cylinder #4 misfire was related to a lifter failure. The mechanic explained that this situation could possibly have caused more damage, specifically to the camshaft, but that job was bigger than he was willing to take on. He recommended we get the vehicle towed to the dealership for further evaluation. He also informed us that this situation was common with the engine in this vehicle and GMC is aware of it. He directed us to some articles online that elaborated on the potential known issues related to the automatic fuel management (AFM) system and the related engine damage. The vehicle was towed to a local GMC dealership for evaluation. They found the failed cylinder #4 with associated lifter failure and damaged camshaft. We went forward with the repair at the dealership. We asked the dealership about the known engine issues with this vehicle. They acknowledged the widespread issues but informed us that our particular VIN has not been included in any recalls or safety notifications, so we were responsible for the repairs. The vehicle spent nearly 3 weeks at the dealership. One of the parts was on backorder due to a national shortage, which delayed the repair by about one week. That seems to imply that the parts involved in this repair are in high demand, which raises the question of this being a manufacturing/parts issue that may need to be investigated further.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Woburn, MA

    2020 GMC sierra 1500 infotainment system including navigation,OnStar and voice command, stoped working on Friday May 15th with no prior warning. These systems are integral for modern safe travel and severely affects the value and driver confidence in the vehicle. It seems to be running mechanically sound but, with some of the communications and information systems not working properly I am unsure how much of the info is incorrect like the clock (which can not be set manually). I have scheduled an appointment with the dealer for June 2nd the earliest date available.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Liverpool, NY

    Good evening, I want to formally document what happened today regarding my GMC Sierra after I brought it to the dealership on Friday morning for transmission concerns that I had already reported. At that visit, the vehicle was inspected, and I was informed that the truck was still safe to drive while waiting for the extended warranty approval for the replacement parts that were needed. Unfortunately, today my family and I experienced a very serious and frightening incident on the expressway. While driving, the truck suddenly lost power, barely moved forward, and began shaking violently. We were placed in a very dangerous situation in traffic and struggled with great difficulty and fear just to make it home safely. Once we arrived home, the vehicle completely shut off and would not restart again. This situation was extremely alarming, especially because I had already reported the transmission problems and trusted the guidance given to me that the vehicle was still drivable. My family’s safety was put at risk, and I need this matter to be treated with urgency and seriousness. Please advise immediately on the next steps regarding the vehicle, towing assistance if necessary, and how this situation will be properly addressed. Thank you.

    Source: NHTSA WEB SITE
  • 2018 GMC YUKON XL
    - Granite Bay, CA

    The vehicle keep jerking in and out of gear the issue almost made me crash due to the harsh conditions Took to repair they stated this is a known problem. That is what worries me now

    Source: NHTSA WEB SITE
  • 2021 GMC SIERRA 1500
    - Chugiak, AK

    While driving at normal highway speeds, I got a warning light for engine overheat condition and cooling fans came on. I also got a warning that the engine would go to reduced power. I reported this issue to my local GMC dealer. Was told that this was a comm problem with this engine however: my vin number indicated that this vehicle was not covered under warranty N252508341. I was advised to bring it in for a $250 diagnostic check and repairs could not be made for at least 2 months because of backlog. Took my truck to a local vehicle repair shop where they diagnosed a faulty coolant control valve and replaced it for me for $2388.43. Why did GMC desert me?

    Source: NHTSA WEB SITE
  • 2015 GMC YUKON
    - Creswell, OR

    While traveling at highway speeds on Interstate 5 in Oregon, my 2015 GMC Yukon Denali experienced a sudden, catastrophic engine failure with zero advance warning. The vehicle instantly lost almost all propulsion and power while surrounded by high-speed traffic, creating an immediate and severe safety hazard on a major interstate. The engine began making a loud, severe knocking noise, and I was forced to navigate across lanes without adequate power to reach the shoulder. The vehicle was towed and inspected by Point S in Creswell, OR, where diagnostics confirmed a P0300 random/multiple cylinder misfire, with cylinder 4 specifically misfiring. Using a stethoscope and scanner to isolate the failure, technicians confirmed a catastrophic rod knock failure at the bottom end of the engine. The vehicle was then taken to Sam’s Automotive Service, where a complete engine replacement was executed at a total out-of-pocket cost of $16,000. General Motors has a well-documented history of internal engine failures on these 6.2L V8 platforms, yet they have failed to issue a safety recall for vehicles experiencing this sudden, dangerous highway power loss.

    Source: NHTSA WEB SITE
  • 2012 GMC SIERRA 1500
    - Pickens, WV

    They should be responsible for repairs or replacement of the cheap made frames that rust away so fast so u ain’t gotta worry about your truck fallling apart going down the rd and the lower control arms made of cast that rust from inside out and you don’t know until breaks while driving along with camber adjustments where they can throw alignment out with a single bump. Mostly the frame replacement is major always having to plate frame or check to make sure it will be able travel long trips or haul stuff in bed or a trailer with breaking or falling off truck causing wreck frame repair is major and time consuming if you don’t have proper stuff and definitely expensive and lower control arms that’ll make a wheel come real fast and it’s time consuming and expensive too but very dangerous and breaks and causes damage right then and there at high or low speed on highways or interstates

    Source: NHTSA WEB SITE
  • 2022 GMC TERRAIN
    - Higginsville , MO

    I am filing a safety complaint regarding my 2022 GMC Terrain after experiencing a sudden infotainment system failure that also disabled my backup camera functionality. The infotainment screen in my vehicle suddenly went completely black without warning and without any physical damage to the vehicle. The screen failure caused the backup camera to stop functioning as well, creating a significant safety concern while reversing and parking. The vehicle currently has approximately 50,000 miles. When I contacted the GMC dealership regarding the issue, I was informed that this is a common problem with GMC Terrains. However, because my factory warranty expired only weeks before the failure occurred, GMC declined to provide any financial assistance or goodwill repair coverage despite acknowledging the issue is commonly seen. This defect directly impacts federally required rear visibility safety equipment and creates unnecessary risk to drivers, passengers, pedestrians, and surrounding vehicles. Backup cameras are an essential safety feature, and the sudden failure of the infotainment system removes access to that safety function entirely. I believe this may be a widespread defect involving the infotainment and electrical systems in the 2022 GMC Terrain and request that NHTSA investigate this issue further for potential recall or manufacturer accountability.

    Source: NHTSA WEB SITE
  • 2021 GMC SIERRA 1500
    - Bonaire, GA

    Shift to park dings continuously and vehicle won’t turn off draining battery leaving doors unlocked. Don’t want to force into park and break anything more.

    Source: NHTSA WEB SITE