GMC Complaints

For the third time, my vehicle died on me while I was driving; 2 of those times were on the highway going highway speeds. The last (3rd) time, I was towing my travel trailer/RV on the highway. In all incidents, the engine stopped propelling the vehicle. I could see and hear the engine revving but I failed to accelerate. After various warnings on the dash, I was able to pull safely off the road and then the engine just stopped, and nothing else worked. It failed to restart. This could have been a potentially dangerous situation because had I not been able to safely pull over, I would have been rear-ended. My vehicle was not part of the L87 recall for the 6.2L GM engines but the symptoms sound the same as those that were. The recall probably should have been expanded beyond the dates that GM originally included.

Intermittent trailer disconnect and loss of electric trailer brake output while towing Airstream. The truck is connected to the trailer through the seven Way plug. There are no modifications to the truck. This is a safety hazard as I pull a 9000+ lb trailer. Trailer connection drops momentarily and integrated trailer brake controller loses communication with trailer brakes. I went on a 5000 mile trip and my trailer brakes were connecting in disconnecting consistently. Every time there was a disconnection or connection the vehicle would “ding ding. This virtually happened consistently while we were on this long trip. During the trip, we tried to wedge the plug tight and zip tie the door shut, attempting to keep the plug tight. My truck is at the dealership, waiting on a “tool“. This is the second time it has been in the shop for this issue. I supplied a picture of the dash message after it got tired of connecting and disconnecting. I feel this is a serious safety issue. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is a very known issue that has been reoccurring with GMC Acadia. The torque converter slipping. That cost alone is over $7.000 for the transmission. I am still making monthly payments for my 2021 Acadia. With rising cost above the board GMC could have resolved this issue before releasing this vehicle to the public for purchase. Only had this vehicle for 2 years and already a new transmission is needed. Other individuals i personally know have the same issue. From my research GMC is aware and fails to do a recall on this issue.

Driver's side seat belt lower attachment point. Has a flexible cable swage attachment to the lower seat belt and. This braided steel cable has failed at the swage. No accident involved. Just a fatigue failure over time. But since this is a safety system, I thought I should report it. It seems very similar to the earlier seat belt failures on the same GMC platform. That recall is included as a reference document

The contact owns a 2018 GMC Terrain Denali. The contact stated while the contact's daughter was driving, the brake pedal was depressed, however the vehicle failed to stop as intended. In addition, the contact stated that the brake pedal was unusually hard when depressed. The vehicle was taken to the dealer where the vehicle was purchased. The contact stated that the service brake vacuum pump failed while the vehicle was at the dealer. The vehicle was diagnosed with a failed service brake vacuum pump and a failed engine. The contact was informed that the service brake vacuum pump, the CAM Shaft and the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure was a known failure of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 260,000.

I was on the highway heading home with my [XXX] son in the backseat and without warning the engine shut down and luckily we were on the exit ramp and away from heavy traffic. I pulled over to the side and tried to start it again but it won’t even crank. The cabin heater stopped working too, It was -9 Degrees outside that day and we started to freeze, luckily my wife was able to get to us in 20minutes. The vehicle was towed to GM dealership and they confirmed the engine seized and will need a new engine under special coverage N252494003-03. This was after the recall was completed for this vehicle. It had only 61392KMS on it. We live in [XXX] and it gets extreme winters with below -40degree temperatures. It’s a remote area and there is no service on the highway for 200KMS when heading south to city, if this would have happened on the highway with no services and extreme weather we wouldn’t have made it out alive. We are a family of 5 with a [XXX] and a [XXX] and we bought this vehicle after knowing that the engine recall was completed and GM deemed it safe. Unfortunately that’s a lie and GM is putting peoples safety and life at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car has always had an issue where it would just get stuck in a low gear and RPMs would go high. Does this every single day. But recently it also started acting like it was put into neutral for a few seconds and then back into drive.

Two issues here. First is that the car will give a danger warning when nothing is there. Sometimes goes as far as slamming on my breaks. Both in drive and reverse. Second is the lane keep assist. It’s like it is working backwards. I turned this all off because it would jerk me out of the lane and into the other lane or off to the sides of the road.

Car aggressively shakes and steering wheel shakes / jerks itself side to side when accelerating. Getting worse with time. GMC has it as a known issue but has been for months. Problem is getting worse the more it is driven. GMC says it is “safe”.

Right after i bought the car I had a very bad misfire on cylinder 1, the car would shake at idle. Took to dealership and they said they replaced all the spark plugs and replaced cylinder 1 coil. about a week later the misfire and shaking started again but this time it would come and go. the check engine light would be on then it would go away for a bit and then come back on over and over again. The only thing that seemed to work is if i disabled the stop and go start system and put the car in L9 to disable the AFM. This seems to work and I have since bought a disabler for these systems. However, there is still a vibration at idle and i feel that its a temporary fix to a bigger issue. This is my daily driver and constantly have my children in the car and just want the car to be safe for everyone. The transmission downshifts rough and at times seems to slip/lock up while driving. I haven't brought it to the dealership for this as of yet.