GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 GMC ACADIA- NORTHWOOD, OH
Car has had multiple issues with check engine light coming on for the last 2 years and stays on especially during the winter months. The purge pump has failed multiple times. The cooling fan has run after engine shutting off for multiple years now. The thermostat has been failing for the last 6 months. Now yesterday low power protection suddenly turned on driving on the expressway limiting power in the middle of traffic. Was able to get off at exit without accident and get car home. I guess we have to pay out of pocket to get fixed. This is a known issue that GM fails to include every VIN with the 2021 year or certain models and VINS.
Source: NHTSA WEB SITE -
2025 GMC SIERRA 2500- Midland, TX
The transfer case leaked out all the fluid while driving over a period of time and damaged internal parts before the first oil change. This has happened 2 times now, and is currently leaking again with less than 10k miles.
Source: NHTSA WEB SITE -
2025 GMC YUKON XL- RALEIGH, NC
The car was purchased on 8/15/2026. On November 6th 2026 with 3051 miles on all the gauges, electronic dashboard, gps , climate controls, heads up display failed while car was in driving. There was no way to tell what speed the car was going, the gas level, rpms, engine temperature, etc. Navigation failed, Cruise control failed, I was unsure if the emergency braking system failed. The dealership responded there was over 27 error codes on the car computer. There was no way of knowing if the signal lights were working. There was no prior warning to this failure. The GMC service department at the dealership confirmed the failure and said it needed to replace the radio control module. It took 70 calendar days for a replacement module to be provided, and a new software patch was uploaded after several attempts. After the vehicle was repaired the dealership acknowledged that they have been seeing this problem. GM has failed to provide any other assistance.
Source: NHTSA WEB SITE -
2018 GMC SIERRA 1500- Marshfield,, WI
1. Electronic power steering modular issue. My 2018 GMC SEIRRA 1500 CREW CAB JUST LOST ALL POWER STEERING. THEN WHEN I PARK IT. Assist notifications come on, ABS notices, BRAKE light stays on, trailer/tow notifications, trailer assist, parking brake, etc SUDDENLY A LOUD thump & feels like the whole truck just drops like 5” inches, settling. I cannot afford an inspection (ID theft in 2025, compromised all accts & all credit cards) BUT. It IS available as long as cost is covered by YOU !! 2. Lucky it happened in a grocery store parking lot. However not expecting power steering to go out, almost hit a pedestrian. 3. No it has not Ben inspected yet I can’t afford the bill 4. No it has not been reported what for I didn’t hit anybody and the cops in this area they could give her rats ass they don’t make a report the question you like you’re like a criminal. 5. No warnings or anything until it happened that day leaving the grocery store. There is absolutely no notification it was gonna happen. It ran fine when I parked it to grocery shop Come back out & I could barely back out to leave. I can lift up my had fatboy if needed so I’m sure turning a steering wheel…. lol Thnx a lot If I could figure out what part needs to be changed out or you could cover the parts needed. I do work in cars or have in the past, I don’t like the new ones, but this seems simple enough if I knew exactly what part I needed to pull out change out or I see that there’s recalls on previous vehicles and GMC after2020- 24 but I don’t see 2018 didn’t happen so I like to say whoever created that electronic steering can take that module along with the harness and they know exactly where they can put it don’t they I’m just saying as a used to be not sure now a GMC supporter, but I’m starting to think twice now if I
Source: NHTSA WEB SITE -
2019 GMC SIERRA 1500- UMATILLA, OR
Engine light came on, along with 'Service ESC' and 'Service Parking Brake' I drove it to my local GMC and it continued smoking and they told me that if I drove it like that it could blow up the engine. They mentioned a recall on these types of trucks but they said the warranty on my vehicle had expired at 60000 miles. Yes, I took it to Rogers GMC in Hermiston and the diagnostic is, "Mechanical: Valve Lifters - Remove and Replace" Totaling repairs to about $7000 Before this nothing was wrong, I drove it to work everyday and one evening when I turned it on the dashboard lit up and it started smoking.
Source: NHTSA WEB SITE -
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2024 GMC SIERRA 1500- North Point, FL
The contact owns a 2024 GMC Sierra 1500. The contact stated that there was an unknown failure with the front and rear cameras. The driver's and passengers' side mirror indicators remained illuminated but occasionally failed to operate. There was a glare that was shining into the vehicle while it was raining and driving at night. The vehicle was taken to the local dealer, where it was diagnosed that an unknown module was not operating as needed. The rear wiring harness was replaced. The seat module and transmission were repaired, but the failure recurred. The manufacturer was contacted, and a case was opened. The Attorney General was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 GMC SIERRA 1500- Geneva, AL
What component or system failed or malfunctioned, and is it available for inspection upon request? ENGINE FAILURE- CRANKSHAFT ENDPLAY WAY OUT OF SPECS. How was your safety or the safety of others put at risk? HIGH POTENTIAL FOR ENGINE FAILURE WHILE OPERATING VEHICLE. Has the problem been reproduced or confirmed by a dealer or independent service center? SPECIFIC ISSUE WAS DIAGNOSED AT A GM DEALER- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GM DEALER ONLY-NO ADDITIONAL INSPECTIONS PERFORMED. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO WARNING LIGHTS EVER DISPLAYED, ONLY EXCESSIVE ENGINE NOISE. SYMPTONS BEGAN AROUND 6,900 MILES
Source: NHTSA WEB SITE -
2017 GMC SIERRA 2500- Boise, ID
The contact owns a 2017 GMC Sierra 2500 Denali. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failure of the #8 glow plug. The contact was informed that all eight glow plugs were replaced. The vehicle was repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 63,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 GMC TERRAIN- Detroit, MI
The contact owns a 2018 GMC Terrain. While attempting to shift to reverse(R) out of a parking spot, the message “Transmission Unable to Shift” was displayed on the instrument panel, and the transmission was unable to shift into reverse(R). The contact called for tow truck assistance. The vehicle was unable to shift into neutral (N). The contact stated that prior to the transmission failure, the “Service Transmission Soon” message was displayed. The vehicle was towed to a local dealer to be diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 245,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 GMC YUKON XL- Corpus Christi, TX
Rear wheel lock up It took two Dealership is going through it's diagnosis but says it needs new valve body upgrade. Been sitting in the shop for 2 months
Source: NHTSA WEB SITE