GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 GMC SIERRA 1500
    - Joshua, TX

    I was driving on a highway on my way home from work. Thank god there was not a lot of traffic because my truck just shut off lost all power, then I received a message on the dash to put on neutral and restart. I tried multiple times to turn it back on. It never turned on and had to get it towed to nearest dealership. It took them a week to inform that the engine locked up even though I tried to take it for the recall they told me to wait and reschedule the appointment. Never got a new appointment until the engine failed and I got it towed to the dealership and have also not received a new kind of loaner from GM. This will be my last GMC truck I purchase.

    Source: NHTSA WEB SITE
  • 2010 GMC TERRAIN
    - Mishawaka, IN

    Got everything under the hood done n still have the same problem with it shut off while driving

    Source: NHTSA WEB SITE
  • 2019 GMC SIERRA 1500
    - Heislerville, NJ

    On Wednesday, January 7th, 2026, my wife and I were traveling North on the Northeast Extension of the Pennsylvania Turnpike (476) at approximately 9:00 pm. A check engine light came on with no other symptoms, we start to get off the next exit. While still on the highway, the motor turns off with a warning to put it in neutral and restart. It would not restart and coasted off the exit and into a convenience store parking lot. There was noise, just turned off. We got stuck in the town for over 2 days before getting a tow 209 miles to the mechanic shop. We were miles from any mechanic shop and tried to troubleshoot while waiting and to no avail. First mechanic had to send it to a second because it looked like the engine had seized and that was confirmed at the second mechanic shop. Apparently the bearings in the lower end seized. The only thing they could offer was to replace the motor. It had proper amounts of fluids and didn't overheat. The motor replacement is approximately $10,800.00 in addition to having no vehicle there was additional towing and breakdown expenses (food and lodging for 2 nights and 3 days)

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Las Vegas, NV

    The brakes suddenly activate and cause the vehicle to rapidly stop with no warning of any kind and without any braking action being taken by the driver. Then, the brakes do not release and the vehicle cannot be moved as the brakes remain on. Turning the engine off and then restarting it or shifting to other gears does not release the brakes. The vehicle remains immobile and cannot be driven. After a few hours have passed, like overnight, the brakes release and the vehicle can started and driven just as if nothing had happened. A message briefly appears on the vehicle information screen each time this inadvertent braking occurs. It reads, “Brake Failure System”. These brake lockdowns occurred when driving on streets and in the driveway. No accident resulted but could have easily occurred. This is dangerous for a driver and occupants of a vehicle with this safety flaw as well as for other people and vehicles in the vicinity. This has happened five times. The last two instances resulted in the vehicle being loaded onto a tow truck and taken to a dealer of the vehicle’s manufacture. Thus far the dealership has not found what may be causing this intermittent braking problem.

    Source: NHTSA WEB SITE
  • 2013 GMC YUKON
    - Phoenix, AZ

    The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 65 MPH, the rear tailgate opened independently. The failure had occurred on several occasions. The battery warning light was illuminated. The contact stated that while driving at approximately 55 MPH, the vehicle lost automotive power. The contact pulled over to the shoulder lane and attempted to shift to park(P); however, the vehicle failed to shift to park(P). No warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the failure of the battery light being illuminated was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 GMC YUKON XL
    - Youngsville, LA

    The contact owns a 2024 GMC Yukon XL. While the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact's wife noticed an abnormal knocking sound before the engine seized. The check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and DTC: P0305 (lifter on cylinder 5); was retrieved, and the intake valve detached and damaged the camshaft. The contact was informed that the lifters and related parts, camshaft, and the coolant pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with engine failure due to the metal shavings found in the oil. The contact was informed that the engine needed to be replaced. The vehicle was not diagnosed. In addition, the failure had occurred within 2,500 miles of the initial repair. The manufacturer was made aware of the failure ,and a case was filed. The failure mileage was approximately 14,589.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2026 GMC TERRAIN
    - Hidalgo, TX

    The contact owns a 2026 GMC Terrain. While drying the vehicle after it was washed, the contact became aware that the middle section of the vehicle was loose. The vehicle was taken to the dealer. The dealer informed the contact that the part to repair the vehicle needed to be ordered. The contact was awaiting a response from the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - Del Rio, TX

    The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly sputtered. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure. The dealer determined that the torque converter needed to be replaced. The vehicle was repaired. The contact later stated that while driving at an undisclosed speed, the vehicle unexpectedly went into LIMP Mode. There was no warning light illuminated. On several occasions, the vehicle unexpectedly downshifted and lunged forward while stopped at a traffic light. There was no warning light illuminated during the failure. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - Tuscaloosa, AL

    The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, there was a loud rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with crankshaft failure. The contact was informed that the crankshaft could be replaced; however, the dealer suggested that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 GMC SIERRA 1500
    - Bakersfield, CA

    On Friday, January 30, 2026 while driving our 2020 GMC Sierra 1500, we experienced sudden loss of power and the motor making a faint rattling noise. The motor soon after began making a horrible sound - - it was obvious something was very wrong. This vehicle only had 31,995 miles on it at the of the issue. We had the truck towed to the dealer the following day for evaluation. Upon inspection, it was determined that the #5 lifter had collapsed and the left bank of lifters needed to be replaced at an estimated cost of $4500. There were no warning lamps or alerts on our app for over 24 hours. Once at the dealer, we explained to the service advisor that our research concluded that GM is fully aware of these issues and that they are under investigation for possible recall. Our service advisor then made a call to GM who agreed to cover this repair under warranty (which we appreciate and feel was the right thing to do). However, after additional research, we are concerned that the right bank of lifters will fail next, or even worse, catastrophic engine failure that GM will refuse to cover. It is our understanding that NTSB is aware of these issues and is in the process of conducting an investigation. I would like to have our issue added to the investigation.

    Source: NHTSA WEB SITE