GMC Complaints

1. The power steering failed when I was driving my 2016 GMC Truck. 2. The failure caused the steering of the truck to be very difficult putting myself and any passengers at risk. 3. This issue occurred on 2/19/26 at about 3:00PM Central time while driving. Power steering warning lights did illuminate. 4. The vehicle has not been inspected by anyone at this time. Please note there is a safety recall associated with the 2015 GMC Canyons for the exact same problem. Instructions were given to submit a report to the NHTSA and the vehicle's owner may be eligible for reimbursement or free repair is a "hidden," warranty extension or "customer satisfaction program" covers it.

The vehicle is subject to Safety Recall N252494001 (NHTSA Campaign 25V-274) due to manufacturing defects in the engine crankshaft and connecting rod bearings. • Component/System Failed: The 6.2L V8 (L87) engine crankshaft and connecting rod assembly. The engine is available for inspection upon request. • Safety Risk: The defect can cause catastrophic engine damage and sudden loss of propulsion while driving, significantly increasing the risk of a crash. • Dealer/Manufacturer Confirmation: The problem was confirmed via the issuance of Safety Recall N252494001. A dealership inspection was performed previously as part of the recall. • Warning Signs/Symptoms: Common symptoms include engine knocking, check engine lights, and hesitation before sudden failure. The Issue with the Remedy: Federal law (49 U.S.C. § 30120) requires manufacturers to remedy safety defects "without charge". As a permanent safety remedy for this defect, GM has mandated a switch from 0W-20 to 0W-40 (dexosR) oil for the life of the engine to prevent bearing failure. However, the dealership and manufacturer are refusing to provide this mandated safety spec change without an ongoing $85 surcharge per oil change. While they performed the initial "inspection" oil change for free, they are now using the recall-mandated spec change to create a financial burden on the consumer. Because 0W-40 is now the mandatory factory requirement to prevent the safety defect, charging a premium for it constitutes a failure to provide the recall remedy "without charge." General Motors refuses to offset this cost, effectively penalizing the owner for a manufacturer safety defect. The dealership is also failing to honor my Platinum Wrap warranty and GM Prepaid service contract to perform the continued oil changes without additional charges.

In the process of taking my daughter to the emergency room I receive a dash notification on my recently purchased 2024 GMC Acadia "car overheating, possible engine failure". My gauges were within normal range and being that I was in an emergency I kept traveling. Leave hospital to head home the error message is gone. The following Monday, January 5th, heading in to work I receive the same error message on my dash "car overheating, possible engine failure". Drove to the nearest mechanic, left my car, and they discover a leak in the upper radiator hose. They call with bad news that the part is on nationwide back order. GM admitted to a faulty design, in the process of redesign. A SPAC case with a local GM dealership was opened. GM would expedite my case if I towed to a GM dealer. I would have to pay for the tow. And just how can my case be expedited if the part isn't available? It can't. I was told the redesigned hose is going on the new models currently being built. I have lost all faith in GM. Today is February 19th and my car is still at the mechanic with no ETA on part delivery. I called every GM dealership parts department within 100 miles and get the same response, "we have two hoses with four cars needing it, we have 4 hoses with 8 cars needing it, the hose is hell to find, etc.". Why has GM not issued a recall on the upper radiator hose. If you have a 2024 GMC Acadia, you will incur this same issue.

The SUV has 46,000 miles on it. Recently, the check engine light illuminated, prompting me to take it to the dealership for servicing. The diagnostic codes retrieved were U0285 and U1345. I was informed that the aero shutter required replacement. There was no physical damage; it merely ceased functioning. The dealership confirmed the active check engine light and conducted a diagnosis. While my safety was not immediately compromised, I felt extremely frustrated upon learning that GM would not cover the repair under warranty, despite this being a recognized issue that GM has yet to address. This situation is simply unacceptable and warrants further investigation and resolution.

I was test driving the vehicle after some and as I was test, driving it, the steering lot up on me. Luckily, I was entering a residential area when it occurred down the street from my residency; in which I was able to drive it to my residency, during that short ride, you could smell a burning smell coming out along with some crackling noises. I had to get the vehicle towed a week later to the mechanic shop where they fix one of my engine problems and verified that I needed a new power steering unit and gave me a quote, I couldn’t afford the word and started doing research and came across the recall for the power steering within my vehicle year, make and model. I replaced the power steering unit, but I’m having a difficult time celebrating the system..

Temperature gauge dropped to zero or no reading, message displayed on screen "Steering Assist Reduced, Drive with Care", continued to drive speed limit, when parked fan runs after car is shut off, in a few days the temperature gauge started working again, then the cycle repeats about once every 2 weeks for a couple months before engine light came on last week & when checked at a local parts place was told temperature sensor malfunction. Read multiple accounts of this same issue online

Onstar connectivity module failed after dealer updates. The onstar module controls super cruise hands free driving. Module can fail during use causing accident. Vehicle did not display any warning on display screen. Vehicle is available for inspection. GMC dealer confirmed onstar module failure and is waiting on part delivery for replacement. Several searches in online forums confirm this is an issue for thousands of GMC vehicles.

I had a complete engine failure that I had to pay out-of-pocket for I really think that this vehicle should’ve been included in the 2021 and beyond engine recall for 6.2 GMC Sierra‘s. I drove to work one morning Fein after work I turned my vehicle on, and the engine started shaking violently and smoke coming out of my exhaust like I’ve never seen it before dealer said engine was completely blown and had to be repaired again I paid for this out of my own pocket. It is now coming to my attention that this vehicle is being looked at as an engineering analysis in line with the recall for the 2021 in above GMC Sierra‘s what do I need to do?

Vehicle stalled in busy intersection in McKinney Texas , unable to start are shift into a neutral position on transmission to remove from extreme dangerous intersection, sheriff advised that road side assistance that was contacted is not going to be in time (90min)to keep from causing an ongoing traffic backup , sheriff dispatched their own towing service to resolve the situation from getting extremely dangerous .vehicle and my wife was towed to McKinney Buick gmc dealership.

The contact owns a 2021 GMC Acadia. The contact stated that while driving approximately 30 MPH, the vehicle started running rough before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. There was no warning illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The dealer informed the contact that the part to do the repair was on backorder. The contact researched online and associated the failure with NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the model year and VIN were not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 46,000.