GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2022 GMC SIERRA 1500
    - Justin, TX

    Upper grille deflector flew off vehicle while operating. No previous damage, just flew off. There is the same issue with my make and model that gmc issued a recall for but it is not appearing for my VIN

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Rockville Centre, NY

    On two separate occasions, while driving at approximately 60 mph on New York parkways, my vehicle unexpectedly shifted into neutral and lost power without warning. During the first incident, a message appeared instructing me to “press start to continue.” I was able to restart the vehicle and drive home. Two days later, the same failure occurred again under similar conditions. This time, after pulling over and pressing the start button, the vehicle shut off completely and became totally inoperable. The vehicle had no power and would not restart. At the time of this second incident: - I had my [XXX] child in the vehicle - The outside temperature was approximately 20 degrees - Recent snow made it difficult to pull fully off the parkway - Police assistance was required to ensure our safety - We waited nearly two hours for a tow truck due to the hazardous roadside conditions This situation was frightening, dangerous, and completely unacceptable in a modern vehicle with approximately 24,000 miles. When GMC evaluated the vehicle the following day, I was informed that it requires a full engine replacement. A catastrophic engine failure at this mileage — combined with repeated, sudden loss of power at highway speeds — represents a serious safety defect that substantially impairs the use, value, and safety of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2022 GMC SIERRA 1500
    - Fall Creek, WI

    54k miles. Crankshaft failure. Truck shut off and put in neutral while driving with no codes on dash. Got a text saying to service engine and transmission immediately. On a side note, it is bullshit that you can't put the truck in neutral to get it off the road. The dealership is also doing a great job covering it and offering a loaner.

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Lisle, IL

    Following a catastrophic engine failure in my 2023 GMC Yukon XL Denali, I discovered that the vehicle could not be shifted into neutral once the engine failed. This prevented the vehicle from being moved out of traffic if it had stopped in an active lane. The inability to place the vehicle into neutral after a loss-of-power event creates a serious safety hazard, particularly on high-speed roadways. In the event of a failure occurring in traffic, occupants may be left stranded in a travel lane with no ability to push or reposition the vehicle, significantly increasing the risk of a rear-end or multi-vehicle collision. This condition occurred immediately following the engine failure and was not accompanied by any prior warning or instructions to allow safe vehicle repositioning. I am unaware of any manual or mechanical override that would allow the vehicle to be shifted into neutral under these conditions. This design behavior represents a safety defect because it compounds the danger of a propulsion loss by preventing drivers from removing the vehicle from harm’s way.

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Lisle, IL

    I am reporting a catastrophic engine failure involving my 2023 GMC Yukon XL Denali, which was subject to a GM-issued recall related to engine failure. On January 10, 2026, at approximately 1:00 a.m., while traveling at highway speed (approximately 65+ mph) on a multi-lane highway, the engine suddenly failed without warning, resulting in a complete loss of power. I was forced to make immediate evasive maneuvers to reach the shoulder while avoiding semi-trucks and other vehicles. The sudden loss of power created an extremely dangerous situation for myself, my passengers, and surrounding traffic. After the engine failure, the vehicle could not be placed into neutral, preventing it from being moved out of traffic if it had stopped in an active lane. This design issue significantly increased the risk of a collision. I was stranded on the roadside for several hours in cold conditions awaiting a tow. The failure was later confirmed by an authorized GMC dealer, who diagnosed the engine as failed and replaced the entire engine assembly. The vehicle and replaced components should be available for inspection through the dealership. The manufacturer had previously issued a recall for this vehicle related to engine failure, and I had requested a buyback prior to this incident due to safety concerns. That request was denied unless the vehicle experienced a failure. There were no warning lamps, messages, or symptoms prior to the failure. The only warning message appeared after the engine failed, indicating an engine overheating or “engine hot” condition, which occurred after power was already lost. This incident represents a serious safety defect that resulted in loss of propulsion at highway speed with no advance warning.

    Source: NHTSA WEB SITE
  • 2024 GMC HUMMER EV SUV
    - Independence, KY

    The frunk latch on the vehicle becomes faulty and does not recognize the hood being latched and secure when it is. While driving, the vehicle without warning will immediately limit speed to 26mph regardless of existing vehicle speed. This has occurred multiple times when driving on the highway with the vehicle immediately decelerating and then saying the hood (frunk) is open. This poses a serious danger to not only the occupants of the vehicle but also those around them on the highway. This occurred when traveling at highway speed in the middle lane. This resulted in the inability to change lanes to pull off the highway due to the drastic reduction in speed in reference to the other vehicles on the highway causing a high stress and high risk situation for the driver and occupants.

    Source: NHTSA WEB SITE
  • 2026 GMC YUKON
    - Montgomery , AL

    Engine failure while driving 75 miles per hour in highway in brand new Yukon Denali. 3,000 miles and got a “decreased acceleration” warning. Then couldn’t accelerate and loud knocking noise from the engine, likely a lifter issue. I will have to get a new engine according to GMC. Unbelievable. Recall was for 2021-2024, but my 2026 is havin the same issue.

    Source: NHTSA WEB SITE
  • 2025 GMC YUKON
    - Clarkston, MI

    Engine started knocking and developed slow acceleration out of the blue. In addition car has locked up on freeway despite not having any cars around me. Its been in the shop for 3 days and still no diagnosis.

    Source: NHTSA WEB SITE
  • 2020 GMC SIERRA 1500
    - Montgomery, AL

    My 2020 GMC Sierra 1500 experienced a premature transmission failure consistent with GM’s known 8-speed transmission defect. My safety and the safety of others were put at risk if/when the transmission occurs a temporary lockup which can/will cause the vehicle to stall on the highway, and potentially create a minor/major automobile incident if vehicle stalls. The vehicle was taken to dealership Capital Chevrolet Montgomery, AL where dealership technician diagnosed/confirmed the issue along with pictures of internal transmission failed components as well as recommended resolution for fix. The vehicle has been inspected by my out-of-pocket expense extended warranty company Endurance Warranty Services sub-contracted repair claims adjuster. No warning lamps, vehicle messages, or other symptoms of the problem prior to the failure were noticeable; the vehicle had multiple diagnostic scans prior to original sale and after sale to present no issues or trouble scans. the first issue appeared or was noticeable 12/08/2025. GM has refused action by asserting warranty expiration despite widespread knowledge of this defect. The vehicle has been out of service since December 8, 2025.

    Source: NHTSA WEB SITE
  • 2018 GMC ACADIA
    - Azle, TX

    The vehicle has experienced repeated electrical and engine-related malfunctions, including random engine shutdowns while driving and random no-start conditions. The thermostat and cooling system failed and were replaced in 2024. Multiple sensors have failed. The braking system remains noisy even after brake replacement. The lane detection safety system does not provide audible alerts. The vehicle is currently operational and available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle has randomly shut off while driving on both highways and city roads in Azle, Texas. This occurred while my two children were in the vehicle. When the engine shut off, there was a risk of losing power steering and braking assist, which could have caused an accident, especially at highway speeds and in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The thermostat and cooling system failure were confirmed and repaired by a service center in 2024. Electrical and sensor issues have occurred repeatedly but have not been fully diagnosed or resolved. Brake noise persists despite replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? UNKNOWN. The vehicle has been serviced by repair facilities, but the manufacturer has not provided a definitive diagnosis for the engine shutdown and electrical failures. Were there any warning lamps, messages, or other symptoms prior to the failure? When did they first appear? Yes. Various warning lights and symptoms appeared prior to failures, including cooling system warnings and sensor alerts. Electrical issues and battery failures have occurred repeatedly, with batteries lasting only 2–3 years. Symptoms began after purchase and have continued throughout ownership. Additional details The brakes have been noisy even after replacement, and the lane detection system does not produce audible warni

    Source: NHTSA WEB SITE