GMC Complaints

The contact owns a 2019 GMC Sierra 1500. The contact stated that in the first month that the vehicle was purchased, the vehicle intermittently hesitated before slamming into gear hard. No warning lights were illuminated. The vehicle was taken to the dealer, and the contact was informed that the manufacturer was aware of the failure and suggested that a triple fluid flush was needed, and the triple fluid flush was performed. The contact stated that the hard shifting persisted, especially while driving uphill. The vehicle was taken back to the dealer, where it was diagnosed and determined that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The failure persisted, and the vehicle remained at the contact's parents' residence unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.

Odometer Fraud. The contact purchased a 2004 GMC Yukon. The contact stated that while attempting to trade the vehicle in, the dealer discovered that there was a mileage discrepancy, per the Carfax report. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 165,563. The actual mileage could not be determined because the Carfax report displayed that the mileage had drastically fluctuated over the years. No other agency was contacted.

We were driving down a farm to market road at about 50 mph pulling an empty cattle trailer when we had a severe power loss, lots of dash lights and warnings. I noticed white smoke coming from the tail pipe. We limped it back to the house and unhooked the trailer and idled it into the Chevrolet dealership in Portland TX. The dealership just called and they said the #5 cylinder failed, there is metal in the oil and it will need an engine replacement at a cost of over $11,000.00. The truck is a 2019 and has just over 54,000 miles on it. No engine should fail at 54,000 miles and no company should sell one that does. Pulling a loaded trailer at highway speeds with a total engine failure could easily cause death to passengers and livestock. 12122025

The other night, I was backing into a parking spot at the market. As I slowed I noticed the brake pedal was getting harder to depress and it felt as though I was going to back into the car behind me. It took more effort to stop the truck.

I am reporting a driver distraction safety issue involving the infotainment system in my 2024 GMC Canyon. The vehicle displays a mandatory “Focus your attention on driving” warning every time the vehicle is started, requiring user acknowledgment. When using the built-in Google Maps navigation without subscribing to GM’s paid Connected Services plan (while tethering to a personal cellphone hotspot instead), the system displays a modal warning stating that a connected services subscription is required. This warning appears whenever cellular connectivity is briefly interrupted, even for a few seconds (such as when driving through a known cellular dead spot). The warning overlays the navigation screen and requires the driver to manually press a “Dismiss” button to continue, even while the vehicle is in motion, requiring the driver to take their eyes off the road to focus on pressing the dismiss button. This behavior creates a safety contradiction: The system warns drivers to focus on driving, then forces manual interaction with the touchscreen during active driving. The interruption is triggered by transient network conditions, not driver action. The behavior does not occur if the driver pays for GM’s subscription service, indicating it is a business-rule enforcement rather than a technical or safety requirement. The repeated appearance of this warning during normal driving conditions constitutes an unnecessary and avoidable distraction. It diverts attention from the road and navigation, increasing risk rather than reducing it. I believe this design violates established human-factors safety principles by introducing nonessential driver interaction during vehicle operation and should be reviewed as a potential safety defect related to driver distraction. We just got home from a trip to West Texas and had to press the dismiss button no less than 100 times while driving through areas with marginal/intermittent cell service. It's a huge driver distraction.

Pulled into a parking space, put the car into park and tried to shut the car off. The warning system said I needed to shift to park. I was in park but could not shut the car off because the car thought I wasnt in park. Took 15 minutes of shifting from park to all gears and shaking the gear shifter before it finally let me shut the vehicle off. This is now the second time this has happened and ive had to have the same thing repaired. They are replacing the whole shifter assembly. Error reads SHIFT TO PARK. This is happening every few years now and at almost 1000 dollars to repair and only lasting a year or so, this is ridiculous.

The contact owns a 2021 GMC Sierra 1500. The contact stated that after the vehicle was taken to a local car wash, upon further inspection, the tailgate door had independently unlatched and was open. No warning light was illuminated. In addition, the contact stated that while driving at an undisclosed speed, the local Police Department called about luggage found on the side of the road. Upon further inspection, the contact noticed that the tailgate had independently unlatched and was open. The vehicle was previously taken to a local dealer, where the vehicle was repaired under warranty. The vehicle was taken back to the same local dealer where it was repaired for a tailgate switch failure at the owner's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

Oil cooler for truck is defective and thus allowed all oil to be mixed with the coolant. GM is stating they will flush engine and replace with exact same part. Very common issue and sad to have a $100k truck and it is junk.

Vehicle: 2021 GMC Denali Mileage: ~48,000 miles Purchase Price: $62,000 Issue: Airbags & crash sensors failed to deploy Complaint Text: I am filing a safety complaint regarding my 2021 GMC Denali. I was involved in a rear-end collision at approximately 45 mph, where I struck another vehicle straight on from behind. The impact was severe enough to total my vehicle, yet no airbags deployed, and no forward collision warning or crash sensor systems activated. This is especially concerning because this vehicle was previously involved in a front-end collision (not my fault) and underwent extensive repairs. I was assured all systems were repaired and functioning properly. Additionally, my vehicle had completed recall work related to safety systems prior to this crash. This is the second front-end crash involving this vehicle where airbags failed to deploy. Given the speed and severity of the impact, airbags should have deployed. The failure of these systems placed my life at serious risk. The vehicle has since been totaled and taken by insurance, but I am requesting that this failure be formally investigated as a potential safety defect in the airbag and sensor systems. I am extremely concerned that the vehicle’s safety systems were either defective or not properly restored following repairs and recalls.

1.)When driving the vehicle it will randomly shutoff while driving with loss of brakes and steering until it will randomly turn back on.The vehicle experiences intermittent electronic and drivability malfunctions. The issue appears to involve one or more vehicle control modules and/or electronic systems. At times, warning lights and system messages appear, and vehicle performance is affected. The vehicle is available for inspection upon request. 2.)These failures create a serious safety risk because they occur without warning while driving. The vehicle may lose normal functionality, display multiple warnings, or behave unpredictably. If this occurs in traffic, at speed, or while maneuvering, it could increase the risk of a crash or leave the vehicle stranded in an unsafe location. Furthermore on 3 separate circumstances I came close to crashing the vehicle putting at risk lives in the vehicle and outside. 3.)The problem is intermittent and has been difficult to reproduce on demand. I have taken the truck to the dealership multiple times. The dealership has stated that because the issue is not actively occurring when they have the vehicle, they have been unable to duplicate the concern and have instructed me to continue driving it until the issue happens again. Despite this, the problem continues to return during normal use. 4.)The vehicle has been inspected by the authorized dealership on multiple occasions. To my knowledge, it has not been inspected directly by the manufacturer, police, or insurance representatives. 5.)Intermittent warning lights and system messages appear, including at times a check engine light and other alerts. These warnings may appear suddenly as the truck shuts off and then disappear after the vehicle is turned off and restarted. Another thing to point out is that the audio and turn signal chime cut off randomly. The issue first began while the vehicle was already in normal use and has continued to reoccur since.