GMC Complaints

The contact owns a 2020 GMC Terrain. The contact stated that while driving up the driveway at approximately 10 MPH, the brake pedal was depressed but failed to function as intended. The contact used force to depress the brake pedal. When the vehicle came to a stop, there was an abnormal grinding sound coming from the front brakes. The contact stated that the message "Power Assist Brakes" was displayed on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 198,000.

There is a "shift to park" alert that is listed as a recall from 2017-2019 gmc Acadia's. I have this alarm but apparently my vin is not affected. I would like this to be investigated as it seems my vehicle should be included in the recall.

At parking lot speeds, there have been many incedents of brake failure, when pressing pedal to stop pedal pulsates and becomes very hard to stop the yukon. there seems to be a vacume or booster issue. Yukon will be fine for days then reaccure when slowing at stop sign or waitng at red light and moving foward in slow traffic to sign or llight and then in happens again. scary and unreliable when using brakes at low speed intersections or continous stop and go's

The Telemetry/OnStar unit stopped working on my 2023 GMC Sierra 1500 Denali. This renders the OnStar unit unusable for both data and calling OnStar. In the event of an accident, the driver could not call OnStar for help and OnStar would not get an automatic notification that there had been a crash with the vehicle's location. The failure of the unit has also caused a code indicating Low Brake System Voltage. I know that is not the case in my vehicle at this time, but if the brake system does start to fail, there is no way to know if the code is real or just a result of the Telematics system failing. This failure occurred shortly after an Over-The-Air software update GMC sent out. I have seen numerous reports of people with the exact same year and model having the same issue. The unit worked fine for 2.5 years and after the software update, it was bricked. GM wants in the neighborhood of $1,000 to replace and install the unit but they are on backorder with ETA's 3 or 4 months out. They are also coded with the VIN so there is no other option than to go to the dealership for repair. The part cannot be ordered from an aftermarket manufacturer or from GM's official parts website, local dealership only. In order to get this important safety feature working again, the only option is to go have it fixed at the dealership, which charges $200/hr in labor on top of the $500 part needed. The 3-4 month backorder should be enough evidence that GMC has had a widespread failure of these units. GMC basically broke the Telemetry/Onstar units with a software update and wants it's customers to pay for their mistake. If this is not considered an important enough of a safety feature for NHTSA to do an investigation on, this matter should be investigated as an illegal business practice with the FTC or Department of Justice. GM has effectively created a problem (through the software update) that only they can fix and then charging customers whose warranty has expired.

On 29 November 2025 at approximately 1700hrs, I was driving my Blue 2024 GMC Sierra 1500 AT4X outside of Pampa, TX. As I was driving to my hunting location, my truck turned itself off and placed itself in neutral. I was driving about 30 mph down a single farm road with another vehicle approaching me from the front. I was unable to pull to the side due to farmland. I was able to flash my lights to get the other vehicle to slow down before having an incident. During this time, I had to let the truck slow down to a stop. My vehicle was already inspected for the engine recall and I was informed I had nothing to worry about. That everything was good. The truck is at Greg Lair in Canyon, TX. It did put me and my passenger as risk. I did not receive any warning before my truck turned off. The dealer confirmed today that the engine had seized. The engine was inspected during the summer before this issue. I had not warning when this happened. Was just driving and lost power. Looked down at the display and it stated to restart engine. I noticed my truck was in neutral when it came to a stop.

Ticking noise coming from engine slight metallic noise as well. RPMs drop and when they drop, you can feel power loss constant hunting in the RPMs. Also a weird vibration, not all the time in the front end somewhere.

The contact owns a 2015 GMC Sierra 2500 Denali. The contact stated that while driving at 65 MPH, the vehicle lost motive power with the “Engine Power Failure” warning light illuminated. The vehicle was towed to the residence. The vehicle was later towed to an independent mechanic, where it was diagnosed and determined that the fuel system had failed and there were metal shavings in the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 160,000.

The contact owns a 2016 GMC Canyon. The contact stated that while driving 5 MPH in a parking lot, the brake pedal was depressed, and the vehicle failed to stop as intended. The contact stated that the brake pedal was very firm while being depressed. The contact stated there was no warning light illuminated. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the vacuum pump and brake booster needed to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality and shut off. The contact was able to pull over to the side of the road even though the steering wheel was difficult to turn. The contact was able to restart the vehicle after several attempts. The contact stated that the failure had recurred while driving. The contact stated that the message "Service Stabili-trak" might have been displayed. The local dealer and another dealer were contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 18V586000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 130,379.

Driving on the Highway, the engine shuttered, but kept going. When I had to slow down, the engine stalled and would not restart. It left me in the center lane of a three lane highway. I was able to push the vehicle off to the side of the road. Very dangerous. No warning lights came on, no alerts. I had the truck towed to Folsom Buick & GMC in Folsom CA where the diagnosed a complete engine failure. The have now had my truck for a full month. They are trying to get GMC to share the cost of the replacement motor. In the meantime, I'm renting a pickup truck so I can continue to work.