GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 GMC YUKON- Hollis, ME
The vehicle engine experienced a failure on the highway at very high speeds with no warnings leading up to this occurrence, same as many of the experiences of the customers with the 6.2L engines, which have been recalled for these defects. This GMC Yukon has the 5.3L engine, however, has the same defects as the 6.2L engine, excessive oil consumption and eventually engine failure. I am without a vehicle, with an extremely high car loan, and have to replace an engine in a two year old $75,000 vehicle. This should be covered by GM as it was a known issue and continues to be sold to unknowing customers. Furthermore, I am paying even more money to put another engine in this vehicle with the potential of having the same issues as the problem has not been corrected. This is deceptive and theft by GM in my opinion, and not safe to have engines failing in the highway with no warnings at all.
Source: NHTSA WEB SITE -
2019 GMC TERRAIN- Norton, MA
Vehicle has had check engine light and engine reduced power flicking on and off for months, randomly reducing power on highway or nearly causing accidents. Brought car to GMC dealer, they said it was underboost code and needed new turbo. Paid over 7,000$ for repair. Next morning, same issue still was happening. I believe my vehicle has EMISSIONS recall issue “N192271200 Charge Air Cooler Disconnect at Throttle Body” but GM has not properly attached my vin number for this recall repair. I have poured thousands into repairs out of pocket and the same issue still persists. I believe strongly the recall emission issue is the problem and should be on my vin. Vehicle has been to dealer 3 times in the past 2 weeks, issue has not been fixed. Improperly diagnosed, random repairs made not fixing actual issue.
Source: NHTSA WEB SITE -
2019 GMC YUKON XL- Ridgeland, SC
The vehicle experienced a lifter and valve train failure within the warranty period, as addressed in GM TSM MC-10209953. This failure can cause sudden engine noise, loss of power, and potential engine seizure while driving, creating a serious safety hazard for the driver, passengers, and others on the road. The component failure is reproducible and has been confirmed by a repair shop; it is available for inspection upon request. An engine rebuild was completed just after the warranty expired, and the manufacturer has denied warranty coverage and refused to address the issue. Prior to failure, no warning lights or messages indicated a problem, meaning drivers have little to no warning before a potentially catastrophic malfunction. Because this is a documented issue affecting multiple vehicles and the manufacturer is refusing corrective action, this defect presents a clear risk to public safety. I urge NHTSA to investigate this matter, determine whether a safety recall is warranted, and require the manufacturer to address this known defect to prevent accidents and injuries.
Source: NHTSA WEB SITE -
2019 GMC ACADIA- Freeburg, IL
The vehicle will be in park, and a message will pop up saying "shift to Park check and advise". Took my car into the dealer shop to get this fixed their response was the cause of the condition may be that the park switch in the transmission control (shifter) assembly is not pulling the BCM signal low to electronically show that the vehicle is in the park position.
Source: NHTSA WEB SITE -
2023 GMC YUKON- Medina, OH
After GMC completed 4 recalls recently, my drivers side seat lumbar support started automatically inflating to the highest setting, as well as the shoulder support. I could not deflate the shoulder support at all, but could deflate the lumbar support, but had to do it every single time I got in the vehicle. After they did additional recalls about 30 days later, the issue got worse and often times I'm unable to deflate the lumbar support at all, making driving extremely uncomfortable and what I would deem slightly unsafe given how inflated the seat is. The fact that the 2nd set of recalls made this situation worse makes me suspect it's related to module updates as opposed to my particular seat. Now I am on the hook for a $1200 fix. 2 different GMC locations did the recalls.....I do not blame either of them, I believe this is a defect GMC should look into asap given they have had similar seat issues in the past.
Source: NHTSA WEB SITE -
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2019 GMC SIERRA 1500- Avondale, AZ
Engine problems (Oil, crankshaft, loss of propulsion) similar to that of recalls in 2021-2024 models.
Source: NHTSA WEB SITE -
2022 GMC TERRAIN- El Campo, TX
The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. In addition, the contact stated that the failure occurred while the contact was driving on the highway. The contact stated that an independent mechanic inspected the vehicle and diagnosed the vehicle with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. In addition, the contact referenced an unknown recall that had a similar failure description; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,126.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 GMC SIERRA DENALI- Wauwatosa, WI
The contact owns a 2017 GMC Sierra Denali. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The contact stated that the vehicle was shuddering and vibrating. The contact pulled over and opened the hood with the engine running. The contact stated that there was an abnormal ticking sound coming from the engine. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the fuel injectors needed to be replaced. The vehicle was repaired; however, the vehicle was still running rough. The contact was advised by the mechanic that the fuel injectors needed to be reprogrammed, and the vehicle was taken to a dealer. The dealer reprogrammed the fuel injectors, but the vehicle was still running rough. The dealer had not opened the engine up to diagnose the failure; however, the dealer thought that there might be a failure with connecting rods. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 GMC SIERRA 1500- St Augustine , FL
I was driving on the freeway and my gmc Sierra at4 received a notification that I could could no longer accelerate. I pulled off to the side as safely as I could in a slanted hill in a major freeway with no shoulder. I sat on the side of the road for 45 min and then ran out of diesel gas waiting for the tow truck. We took into gmc and they said nothing was wrong, we were out of gas. But I ran out of gas waiting for the tow truck. The truck never shut off and ac still going, I just couldn’t accelerate. We’ve had the truck in the shop every single month for the past year for sensor issues and replacements and have all the documentation of the last few years of similar issues. No extensions of warranty’s nothing. Well we started to smell something burning this week and now we were told today we have a faulty fuel pump that will cost us $1,000 to fix and is not covered under our warranty. The truck is still under warranty, so why is something in relation to the power train not covered? There is a current t recall on other gmc models of this year for this fuel pump issue and the safety recall is EXACTLY what happened to us on the freeway and the issue we have now. Why has this not been extended to other GMCs????? My entire family could have died on the side of the freeway!!
Source: NHTSA WEB SITE -
2019 GMC SIERRA 1500- Kingman, AZ
Transmission problem I have had 3 transmission replacement. I was told that these trucks have a faulty transmission from the sales representative to the mechanics. After these transmission replacement now I have an engine problem where the lifters need to be replaced and camshaft. I have had all service done on time never missed a service. Now the dealership is telling me that this could be a reason why my transmission keeps going out. And can’t really give me a reason why I keep having the same problem. Truck has 97k miles on it when I purchased it had 45k I can’t even enjoy the vehicle because it’s always at the dealership with the same problem and they don’t know why it’s keeps happening, at this point it is a safety concern for me this is my daily driver where I drive my kids to school now I never know when it will just stop running. It jerks I’m afraid when I’m stop at a stop sign I might hit the car I front of me.
Source: NHTSA WEB SITE