GMC Complaints

The contact owns a 2015 GMC Sierra 1500. The contact stated the front passenger’s seat belt was difficult to buckle, and it recently started unbuckling while a passenger was seated in the passenger’s seat with the seat belt buckled. The contact stated that when the seat belt was unbuckled, the seat belt warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 170,000.

Torque converter in my transmission we out, causing my gears to grind and lose power. Slight rumbling sound under the front passenger seat, First dealer (Palmen Motors, Kenosha WI) told me there was nothing wrong with the vehicle and no transmission error codes exist. Second dealer (Parks GMC, Greenville SC) indicated that i need a complete new transmission. Part is on backorder for the last 4 weeks and I am without my vehicle. No ETA for new part or any information on why it failed prematurely.

The contact owns a 2019 GMC Sierra 1500. The contact stated that occasionally, while driving approximately 57 MPH, the vehicle violently shuddered, causing the steering wheel to become difficult to turn in either direction. No warning light was illuminated. The vehicle was taken to a local dealer, where it was determined that the driver’s and passenger’s side front tires needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The manufacturer was made aware of the failure. The failure mileage was approximately 13,000.

6.2L V8 engine in 2020 GMC Sierra 1500 AT4 suffered two lifter failures, which damaged crankshaft and sent metal shards throughout engine and oil. Total engine replacement required. This issue is subject to a recall for 2021 - 2024 model years and the recall should extend to 2020 model years. Vehicle was traded without functioning engine at a significant loss in value for new vehicle, and is not available for inspection. Vehicle was inspected by service department at GMC dealership and traded to a different GMC dealer. No prior indications of problems or warning lights until engine failure occurred while driving.

LED instrument cluster goes blank. No speedometer, no fuel gauge, oil gauge, nothing.

The retractable running board on the driver side retracted well my 3-year-old daughter was climbing into the back of the truck. She then fell off and to the ground. On more than one occasion, I was standing on the retractable running board on the driver side. I was buckling my daughter up in her car seat. The running board retracted in without me doing anything. I did not touch the door and had the driver's side driver door and passenger door open at the same time. This has also happened when just the passenger door was open. The running board retracts and knocks my shins into the truck body. This is quite dangerous and could easily cause great harm. I am not the only one with this issue and have read numerous complaints in online forums. I came across a potential remediation of the problem in an online forum. That remediation included disconnecting the rear toes switch that moves the running board towards the back of the truck, allowing a person to easily reach items that have slid all the way to the front of the bed. Since I disconnected that I have not had a problem with the driver side running board. The passenger side running board is not exhibiting this behavior. For clarity, the running boards are the factory installed running boards, not an aftermarket running board. Please get GM to fix this blatantly obvious safety concern. Thank you very much.

GMC has not responded for the recall of the engine. My vehicle is running bad. I need the vehicle to be service as soon as possible. My saftey depends on GMC keeping there promise to repair the recall engine.

2024 GMC Canyon Elevation trim 4x4 with 31,000 miles on it always had maintenance every 5k interval. I noticed an upper radiator hose leak significant enough to require a decent amount of coolant and decided to take it in to GMC to get it repaired. Mind you this repair is almost $1,000 to get repaired with the hose itself only costing $148. It's disappointing to have such a new truck and have these kinds of problems and upon research there seems to be several others with the same problem relating to an O ring in the upper radiator hose. Considering the truck is routinely serviced more frequently than required I see this as an issue for someone to run out of coolant and possibly be stranded on the side of the road if gone unnoticed and needs to be properly addressed asap.

I own a 2019 GMC Acadia SLT. The problem started after arriving at my destination and shifting into park. The message "Shift to Park" was displayed on the instrument panel. The vehicle can sometimes be turned off and sometimes instrument panel continues to ding and does not shut off. After several attempts the vehicle can returned to normal and sometimes it does not. This problem is a regular occurrence. No warning lights illuminate. The vehicle was taken to a dealer on my way home from a long trip. The service tech stated that there has been a LOT of complaints and he was surprised there were no recalls for this problem. The problem still persists on and off daily. The failure mileage was 49,000.

The vehicle has a vibration and stuttering feel during highway driving. Cruise between 70-75 has off and on again vibration is seat, steering wheel, and center console. The issue feels more pronounced between 60-65 and exhibits more of a hum, much like a washing machine drum that is out of balance. I have had the truck at 2 different dealerships and they have insisted it was a whee balance issue. I have also had the truck balanced at Costco. None of these issues have been alleviated with wheel balance. The dealership, where the truck was purchased, refused to test the truck at highway speeds and would only drive it for a short period at speeds up to 55mph. I have also reached out to GMC customer service, and they simply regurgitated what the dealer indicated about balance and testing at 55 mph or less in town. There seems to be a number of TSBs out on this issue. Most related to torque converter issues, but none of the dealers have indicated that my truck is impacted by any of the current TSBs, even though it exhibits all the symptoms. Not sure of the safety replications, but I am disappointed in the fact that the truck has had this issue since around 1,000 miles, and it seems like the dealer service departments are just ignoring it and refusing to do a thorough evaluation of the issue unless a code triggers or until a major failure occurs