GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 GMC SIERRA 1500
    - Orlando, FL

    Vehicle showing signs of a failing coolant flow control valve and/orcoolant temperature sensor. - AC takes a long time to cool down - Engine fan will stay on after the vehicle is shut off - I often see the notice of “A/C Off Due To High Engine Temp” From what I can find, this issue I’m experiencing is a known point of failure in this vehicle make/model/year. On 10/10/2025, I took the vehicle to Fountain Buick GMC Service in Orlando, FL. The service manager recognized the symptoms immediately, and even knew right away that the part to fix it was on back order - further bolstering that it is an issue that GM is aware of and deals with regularly. Per the service manager, GM’s initial response was to issue a “pay to play” software update that is covered under the 3yr/36,000 warranty, but not the 5yr/100K. Out of warranty, this “solution” costs $499.99, and has a < 10% degree of success. If the update doesn’t fix the issue, then it would be covered. However, the need for the software update was not communicated to consumers. Regardless, since the issue is not yet severe enough to be recognized via code (despite symptoms, pictures, and video), GM will not take any action under warranty towards fixing it at this time. The vehicle’s 5yr/100K warranty expires on 10/15/2025. If the code throws on 10/16/2025, it will not be covered under warranty, but *may* be covered under dealer assistance. And regardless, the $499.99 charge will apply, independent of warranty coverage. More important than the money is the safety. The engine’s temperature is not being regulated, the symptoms I’m experiencing are terminal, and this issue will not be fixed on its own.

    Source: NHTSA WEB SITE
  • 2017 GMC ACADIA
    - Rose Hill , KS

    When I shift my car to park, it doesn't register that it is in park. It won't let me shut the car off. I can move the gear shift around a bit and it will eventually say it is in park. It can take sometimes up to 10 minutes for me to be able to shut off my car. I have read that this is a known issue and there was a recall, but my vin number was not included for some reason? The issue started about a month ago and has been continually getting worse.

    Source: NHTSA WEB SITE
  • 2019 GMC SIERRA 1500
    - Leaf River, IL

    I have a loss of power in the motor with engine codes diagnosed by the dealership of P0016, P0017. These are the same codes and symptoms that are included in the 2021 through 2024L 87 6.2 L motor recall. My motor is a 2019 edition but having the exact same issues. I know these are the same motors and is having the same issue. started having loss of power in May 2024 with engine codes coming in September 2025.

    Source: NHTSA WEB SITE
  • 2019 GMC SIERRA 1500
    - Huntsville , AR

    My truck has a blue screen that appears randomly on occasion that states service rear view system. This is a major safety concern. And after reading online it is a very common occurrence on 2019-2025 gm pickups. It needs to be recalled and a for sure fix done to prevent from backing into someone or something. I have small children and my biggest fear is running them over while playing in the yard and I rely very much on my rear view/360 camera to make sure this doesn’t happen even after double and triple checking they are no where near danger before stepping in my vehicle.

    Source: NHTSA WEB SITE
  • 2017 GMC SIERRA 1500
    - Batesville, AR

    Truck was in park idling and it started to run really rough so I turned it off. Wouldn’t start again. Now it needs a new motor.

    Source: NHTSA WEB SITE
  • 2018 GMC YUKON
    - Upper Marlboro, MD

    Dealership did a tune-up in June 2025 and had my truck for 2 weeks, no issues with transmission discovered or discussed. Now in September 2025, 2018 GMC Yukon has developed a torque converter shutter when driving between 40 and 50 mph. I took the vehicle to an independent shop who told me they had some computer tool to manually control the transmission, and there is an internal failure. There was a transmission flush completed hoping to gain results, however it was very short lived.

    Source: NHTSA WEB SITE
  • 2025 GMC YUKON
    - Sun City West, AZ

    After less than 2000 miles, the OnStar module failed, which removed the capability for emergency assistance, GPS, advanced cruise control, etc. The part is on back order with no ETA, and it appears, based on my research, that this is a common problem with GM vehicles for the past several years. Not having the emergency assistance phone system available is an extreme safety issue, as there are many areas of the US that do not have adequate cell coverage to get assistance in an emergency. It seems as though GMC does not care.

    Source: NHTSA WEB SITE
  • 2018 GMC SIERRA 1500
    - Grand Forks, ND

    The contact owns a 2018 GMC Sierra 1500. The contact stated that while attempting to accelerate from a stoplight, the vehicle hesitated before accelerating. A day later, the failure reoccurred, and the RPMs increased before the vehicle accelerated. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the connecting rod had failed, and there were metal shavings inside the engine. The contact was informed that the engine needed to be replaced. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that there was no recall on the VIN. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 169,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 GMC SIERRA 2500
    - Fayetteville, OH

    DRIVING THE SPEED LIMIT OF 55 ON A PAVED ROAD, NO WEATHER CONDITIONS AND THE REAR DRIVER SIDE TIRE EXPLODED. WHEN THIS HAPPENED THE TRUCK SLID ACROSS THE ROAD INTO THE OTHER LANE. LUCKILY NO ONE WAS COMING IN THE OTHER LANE AND I WAS ABLE TO GET THE TRUCK UNDER CONTROL. THE TIRE WAS FINE, TIRE PRESSURE WAS CORRECT BUT THE ENTIRE TREAD OF THE TIRE FLEW/BLEW OFF AND CAUSED EXTREME DAMAGE TO THE REAR DRIVER SIDE TIRE WHEEL WELL AND BACK BODY PANEL OF THE TRUCK. THE TIRE IS STILL FULL OF AIR AT THE CORRECT PRESSURE TO THIS DAY. THE TIRE SIZE IS LT 275/70 R 18 125/122 R LOAD RANGE E

    Source: NHTSA WEB SITE
  • 2021 GMC YUKON XL
    - Camby , IN

    Subject: Assistance Request – Vehicle Engine Failure Shortly After Purchase I am reaching out for assistance regarding a serious issue with a vehicle I recently purchased. Approximately two weeks after purchasing the vehicle, the engine failed completely. I was driving it to pick up my daughter from school and when I went to go from stopping at a red light the engine light started flashing, the car said lowering for stabilization, and it started smoking and wouldn't go. I was almost hit due to the engine just stalling. When I was able to drive it was shaking and I couldn't go past 30. I made it to the dealership that was 7 mins away and had a guy from service come out. There wasn't any warnings before the engine went out. The dealership has informed me that I am responsible for the repair cost even though vehicles of the same year, make, and model have an active engine recall for this exact issue. Despite this, the dealership and manufacturer have refused to cover or assist with the repair, and there is currently no estimated time for replacement parts or a loaner vehicle. I have documentation from Greg Hubler on there diagnosis. I believe this situation may involve a warranty, recall, or consumer protection concern, and I would like to know what steps I can take or if your office can assist with resolving this matter.

    Source: NHTSA WEB SITE