GMC Complaints

Rear right hand lower suspension control arm broke in half, after further inspection it looks to have been separated from its original factory form which then cause uneven load on the arm causing it to fracture in half. The factory form separation seems to have been ongoing for unknown time due to surface rust is visible at the factory mold separation, where it snapped in half there is no surface rust. Fortunately it happened when I was only moving the vehicle to make space for another, the broken arm cause the wheel to turn to the right as if it was making a right hand turn and I can't imagine if it would have happened while driving in the city of even worse on the freeways... It would be a certain crash and safety for us and those driving around us. Last photo is from Amazon listing, I did order the part from another source that is a factory GM part and I am doing the repairs of replacing this myself as I am mechanically inclined. Thanks

Rear tail lights go out intermittently caused by a defect in the vehicle manufacturer’s process in which the circuit board is broken in certain areas.

The contact owns a 2021 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 GMC Yukon. The contact stated that while accelerating, the vehicle jumped and hesitated while accelerating until the vehicle exceeded 20 - 25 MPH. The contact stated that at 1,500-2500 RPM, the failure recurred. There were no warning lights illuminated. The contact stated that while looking online, the contact discovered information about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) with a similar failure. The dealer was contacted, and it was confirmed that the VIN was not included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). An appointment was scheduled for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure, and it was confirmed that the VIN was not included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); because the manufacturing date was 3 months after the date for the vehicles listed under the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 75,000.

It starts to “warn” you by the seat doing whatever it does and the dash lights up collision flashing and slams on the brakes when nothing is even around

See attached document for complaint. Text from attached document: Unacceptable delays in repair: We have contacted 2 local dealerships, both of which have informed us that the necessary parts are unavaila ble and cannot provide a clear time line for when repairs will be completed. Leesburg Buick GMC Hummer (Country Buick GMC at time of vehicle purchase) Joyce Koons Buick GMC (Service Manager: Michael Nguyen) • Poor communication from GM: We have received no follow-up communication from GM regarding the status of the recall or expected resolution. We have contacted GM twice by phone using the number provided in the recall notice. During the first call, we were transferred to a dealer in Arizona- despite resid ing in Virginia. On our second call, on 8/2, we were informed that our case had been escalated and that we would be contacted within 24-48 hours. As of now, we have not received any return phone call. • Ongoing safety concerns: We are unable to drive the vehicle due to the risk of engine failure, which compromises our safety and that of others on the road.

Fuel pump power control module failed while driving. This part was included in a recall in 2021 but our VIN appears to not have been impacted.

Engine failure; according to GM Mechanics, the lifters failed and this resulted in a broken push rod. Vehicle is now waiting for a new engine; $8,882.00 out of pocket from owner, because current recall does not include the 2019 or 2020; only the 2021 and newer of the same enginee, with the same exact failures. Vehicle has under 75,000 miles and has been serviced for oil change and engine maintenance at GM dealership since purchased. Several different mechanics, on with over 40 years of GM Engine experience, have evaluated the engine all deeming the same failure. Dealership confirms that there is a 6 to 8 week lead time for the new engine because, quote, "there are so many being replaced for the existing recall". I received no warning from the vehicle systems, no information from the local GM dealership or any other communication that my vehicle was at risk for this failure. I am without a vehicle for likely 2 months and will be 'out of pocket' almost $9,000.00 when this is done. This is my second Sierra Denali 1500 in the past 10 years, and my >10th GM vehicle to own, and for the 'Premium Pick-up Truck' on the market, I have always expected the finest quality and service, and this situation changes everything.

During a drive home, while in motion, the tailgate of the vehicle opened on its own. This has occurred after the recall to repair this issue was already performed. I know the tailgate was shut prior to the drive because I back into my parking spot and walk the sidewalk behind my truck prior to starting the vehicle.

ABS Brake problem and have tried to get it repaired for over 3 months and cannot seem to be able to get the part and call GM with no help. Can not tell me when or where to buy the part. Nobody seems to be able to get a new part and no help from GM. If there is this many problems that there is no part left available it should be a national recall.