GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 GMC ACADIA- Warner, NH
Shift to park- recall on 2017-2018 Acadia’s Started having issues several months ago- was occasional note constant. I see there has been a recall at one time and it is ac known problem. I am on my 2nd battery!
Source: NHTSA WEB SITE -
2021 GMC YUKON- Fraser, MI
The contact owns a 2021 GMC Yukon. The contact stated that while driving at various speeds, the vehicle experienced a loss of automotive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and it was determined that the lifters needed to be replaced. The vehicle was repaired out of pocket. The check engine warning light became illuminated again after the repair. The vehicle was taken to the same local dealer, where it was diagnosed, and it was determined that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to another local dealer, Ed Rinke Chevrolet Buick GMC CO. (26125 Van Dyke Ave, Center Line, MI 48015) for a second opinion, and remained at the dealer for further investigation. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 GMC ACADIA- Omaha, NE
I was driving down a heavy traffic expressway with a lot of semi traffic and the SUV started puttering. All of a sudden it died, the check engine light came on and I started to slow down quickly. I was in the middle lane of 3 lanes going 70 mph. VERY LUCKILY, I was able to pull to the right and barely made it onto the shoulder. The SUV had $28,972 miles on it. It was more that 100 degrees outside at the time. I called for a tow and had to wait over 2 hours. My car was nearly hit many times during the wait. The whole situation was very dangerous. What if my children were in the car at the time???? The tow truck driver was nearly killed while trying to get it on the truck. He had to call the police to block the lane. He stated that he could not put it in neutral and had to do something else with it to get it up. It was towed to the dealership where I purchased it. They did the diagnostics and said it was a fuel pump module issue. Less than 30,000 miles and this happened. I was planning to take a trip through the mountains, but at this point I do not feel safe at all in this vehicle. THIS SHOULD BE A RECALL IF GMC IS AWARE OF THIS ISSUE!!!!!
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- Chicago, IL
Odometer Fraud. The contact purchased a 2011 GMC Terrain. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 87,000, and at the time of registration, it was discovered that the mileage was 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 GMC ACADIA- Platte City, MO
The contact owned a 2019 GMC Acadia. The contact stated that while driving at 20 MPH and attempting to adjust the steering wheel, the steering column and the steering wheel detached and fell in the contact’s lap. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the steering column and steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,298.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2025 GMC SIERRA 2500- West Bend, WI
We noticed that the brakes were really soft. We literally had to push on the brakes with excessive force. We took it to Lynch - West Bend, WI for a service call and was told that nothing was wrong with it. After leaving the dealership we did our own research (the hubby is a certified master technician himself). Come to find out through GM, contacts through TBM brakes and Duramax Forum.com "brake pedal effort" we found the issue and a solution and we fixed it ourselves. This truck is brand spanking new and the dealership threw their hands in the air with a safety issue and let us drive out of the parking lot. Imagine driving away after being told no issue to end up in an accident due to failed brakes. Who's to blame for that? Certainly not the customer. It was only when the new car sales manager took the truck for a drive, he agreed that there was a problem. - too late we took it home and fixed it ourselves. This problem needs to be looked into seeing its a known issue!
Source: NHTSA WEB SITE -
2021 GMC YUKON XL- Maple Grove, MN
The contact owns a 2021 GMC Yukon XL. The contact stated that after start-up, the vehicle was driving roughly before the vehicle stalled. The vehicle was towed to the local dealer, who diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The contact had previously received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The mechanic related the failure to the recall, but parts were not yet available for the recall repair. The failure mileage was 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 GMC SIERRA 1500- Mullins, SC
Odometer Fraud. The contact purchased a 2012 GMC Sierra 1500. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 111,000, and at the time of registration, it was discovered that the mileage was 243,000. The Carfax Report indicated that the vehicle was serviced at 149,000 and 179,000 miles, then registered at 149,000 and 179,000 miles on August 8, 2024. The contact had filed a police report with the Dillon Police Department -Special Ops Police Department.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 GMC YUKON- Cullman, AL
The contact owns a 2021 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 GMC SIERRA 1500- Cogan station , PA
I have contacted Blaise Alexander in muncy pa 17756 in 2020 or 2021 and they told me that the part was on back order they would contact me when the part has come in 5 years later they still have not contacted me I have reached out by phone through email and Facebook messenger to set up a time to fix my 2008 gmc sierra and haven’t heard anything well last week my service air bag soon light came on and I am very nervous about that so I will not drive the truck I would like to file a formal complaint and have this taken care of please
Source: NHTSA WEB SITE