GMC Complaints

Own 2022 terrain that suddenly stalled one morning after starting vehicle with remote access before getting on highway. Vehicle cut off after 5 minutes and wouldn’t restart. Battery very strong but check engine light came on. Vehicle was towed to dealership and advise it was the fuel pump control module. No warning lights or proper failures for my vehicle.

- 6.2 engine lost propulsion & warninng light on dash flashed about 3-5 times. After that the trucks engine completely malfunctioned. When this happened i was traveling at 70mhp on interstate I-69 when the the truck lost power to the engine, steering and power braking. The truck was inspected by a GM dealer and they found the engine had blown & with that it caused damage to the coolant system & to the catalytic converterin which all was replaced at full customer cost. Prior to the engine failure 2 other times it lost power and had a rough ilde and trouble starting . 1st time the dealer could not replacate the issue the next time found a camshaft postioning sensor was bad which was placed at customer cost.

Driving my vehicle with no warnings, messages, or symptoms on adaptive cruise control Sunday [XXX] on [XXX] in Michigan. I changed lanes into the right lane when the vehicle abruptly, without notification, and with force, caused braking that unexpectedly and dangerously slowed the vehicle then released braking before doing the same a moment later. Vehicle was pulled off the road onto the shoulder without an accident, thankfully nobody was behind because they would not have been able to stop in time before hitting my vehicle and I assume the brake lights weren't activated since I did not press the brake pedal either time the vehicle was abruptly slowed causing audible noise of traction loss due to skidding. Vehicle engine would function but parking brake remained active leaving vehicle unable to change gears and transmission warning showed on instrument panel. Vehicle towed to a Chevrolet dealer in Grayling, Michigan where it remains and would be available for inspection. Dealer shows transmission as the cause and in need of replacement. Vehicle has been maintained at GM shops since original ownership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment before the vehicle lost motive power. The check engine warning light was illuminated. The contact pulled over to the shoulder of the roadway, where the failure persisted. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who determined that the engine was extremely low on oil even after a recent oil change but was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 70,000.

The contact owns a 2022 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the vehicle failed to respond as needed while depressing the accelerator pedal. The failure was more prevalent while shifting gear. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer confirmed the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer opened a case. The failure mileage was unknown. VIN tool confirms parts not available.

I was driving pulling an empty small U-Haul trailer and attempted to pull in to a fuel station when my brake became impossible to depress. I barely was able to miss hitting gas pumps and ran down into a ditch before the truck stopped. I informed the dealership where I had just purchased this truck used. I took it to their service department and I was told there was no issues with the brakes. They had to have this recall bulletin in their computer system yet failed to make me aware or to perform this recall or report it to GM. The problem continues to worsen to the point I am scared to drive it. I almost rear ended another car at a stoplight yesterday because I was unable to depress the brake pedal. I stood on the brake and heard an electronic sound but finally came to a stop.

The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.

Tensioner issues keeps breaking the timing chain. . Replaced twice at own cost. Fuel pump/ loss of power while driving. Back up camera doesn't work sometimes. Screen goes black. If key is left in the ignition it starts itself. If you try to use a car charger for a phone the AC shuts off and a "systems error" message pops up. This happens alot. It's an ongoing issue since I bought the car in Feburary this year.

Tailgate switch Tailgate opened on its own with trailer attached while driving damaging the top of my tailgate. No notification inside cab. No console / fob / tailgate buttons were pushed. Discovered tailgate was down after I arrived home and had done a wide u-turn in my back yard. So far dealership has done very little diagnostic wise. Two trips to dealership so far with little to no results. Now I’m scared to use my trailer or utilize the bed of the truck to haul anything due to tailgate might open on its own at 75 mph on a major interstate/ 2 lane road hurting or killing the people in the vehicles behind me. Totally unacceptable from GMC / dealer for a 70k truck.

The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the contact stated that the steering wheel failed to turn into the intended direction. The contact stated that the steering wheel was 15 meters from center. Additionally, the contact stated that the vehicle drove abnormally rough. The vehicle was taken to the dealer where it was diagnosed with upper control arms failure. The contact was informed that the upper control arms needed to be replaced. The vehicle was not repaired. In addition, the contact stated that previously the lower control arms, four alignments, and all four tires were replaced. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 59,000.