GMC Complaints

I am writing to formally file a complaint regarding a serious issue with my 2021 GMC Yukon XL, equipped with the 6.2L V8 gasoline engine and covered under Recall N252494000. The vehicle is experiencing significant power loss while driving, and the engine is making a loud clattering noise, which raises serious concerns about the vehicle’s safety, performance, and long-term durability. These symptoms are ongoing and have severely affected the drivability of the vehicle. Despite these clear issues, the vehicle recently passed a dealership inspection. In an effort to improve performance, a higher viscosity oil change was performed and a new oil cap installed. Unfortunately, these measures have not resolved the problem. The vehicle continues to run poorly and does not perform as expected from a vehicle of this age and mileage. I respectfully request the following: A thorough re-evaluation of the vehicle in relation to Recall N252494000. Immediate corrective action, including repair or replacement of any defective engine components. A detailed explanation of how the vehicle could have passed inspection with such evident performance and mechanical issues. Reimbursement for any out-of-pocket expenses incurred due to this ongoing problem.

I am writing to formally file a complaint regarding a serious issue with my 2021 GMC Yukon XL, which is equipped with the 6.2L V8 gasoline engine and falls under Recall N252494000. The vehicle is losing power during operation and the engine is producing a loud clattering noise, raising major concerns about its safety, drivability, and long-term reliability. Despite these issues being clearly present, the vehicle recently passed an inspection, which raises questions about the adequacy of the diagnostic and repair procedures related to this recall. This situation is both frustrating and alarming. I am concerned that either the inspection was insufficient or the recall-related defect has not been properly identified or addressed. I respectfully request the following: A thorough re-inspection and diagnosis of the engine under the scope of Recall N252494000. Immediate repairs or replacement of defective parts at no cost. A clear explanation of why the vehicle passed inspection despite these evident issues. Reimbursement for any costs incurred if the recall defect caused further engine damage.

When driving the transmission will shift hard almost jumping forward, especially from a stopped position into 1st.

Vehicle felt like it was running out of gas and then stalled out while driving down the road. It will not turn over and it will not move out of park. This is a huge safety issue.

My rear driver side door electric harness failed only two years after owning vehicle. This disables everything, including the side airbag putting passengers at risk. Most recently (2024), my radio harness failed causing ALL functions regarding infotainment system to be obsolete. Multiple electric issues and no recalls to be seen.

On two separate occasions the front windshield wipers have stopped functioning while driving in heavy rains. Seemingly the only way to resume the wipers working was to cycle through "rain sense" options in the vehicles settings menu and turn off and on the vehicle several times. Unclear if it was those actions or simply waiting that caused the problem to abate. Discussed the issue with our dealer when in for service but they advised that they have seen that problem before but don't know what causes it. There could be several issues but they cannot address unless they recreate the situation and it is so random that it is hard to do. There are some internet forums (one is linked below) where this problem is discussed so it is clearly not just our vehicle but some sort of design flaw. In any case, it is very, very dangerous. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 GMC Yukon XL Denali. The contact stated while driving approximately 30-35 MPH, the engine and oil warning lights illuminated, and the contact pulled over. There was no indication of oil leaking on the ground. The contact had her son-in-law, an independent mechanic to check the oil and it was determined that the oil level was low. The contact stated that oil was added; however, three days later the oil level was low again. The vehicle was taken to the local dealer and the contact was notified of an excessive oil consumption failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The warranty company declined to repair the vehicle. The failure mileage was approximately 85,000.

Driving 75-80mph in the freeway when suddenly the power stopped in the middle of the road and couldn’t get it to run. Thankfully freeway exit was near was able to get the vehicle to safety. Tried to turn in on again and would turn on but die down after. Had to tow the vehicle and take it to the dealership the next day. Said it was fuel pump module defect and there’s nothing I could have done to cause it. Vehicle is less than 3 years old with good maintenance

The contact owns a 2017 GMC Yukon Denali. The contact stated that while driving at undisclosed speeds, the vehicle started bouncing. The contact stated that the transmission also failed to shift properly. The service engine and suspension warning lights were illuminated. The vehicle was taken to the dealer, and the contact was informed that a bearing had detached, and the transmission had failed. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 89,400.

While my [XXX] son was driving my 2021 GMC Yukon Denali XL, the engine failed suddenly without warning. The vehicle lost power completely and became inoperable, leaving them stranded far from home. This posed a significant safety risk to my family, especially given the location and time of day. There were no warning lights or messages prior to the failure. The vehicle was towed to a GMC-certified dealership, where the issue was diagnosed as a complete engine failure. The dealer confirmed that internal engine components were damaged and the entire engine required replacement. The dealership performed the repair and confirmed that the issue was consistent with known defects now acknowledged by GM in their 2025 recall affecting vehicles with the 6.2L V8 engine. The problem has been reproduced and confirmed by the dealership. The defective engine is no longer available for inspection, as it was removed and replaced during service. The repair was performed at my personal expense prior to the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)