GMC Complaints

Vehicle surged, lost all power while driving, switched to neutral and would not restart.

There currently is a serious recall on this vehicle and there is no remedy available. I’ve called the dealership and they confirmed this information. The service department claimed the sales department may be able to help me and then sales said it was a service dept issue. I have children who have been placed at risk as they have been traveling in this vehicle since April 2024.

The contact owns a 2022 GMC Sierra 1500. The contact stated while driving at approximately 65 MPH, the vehicle was losing motive power. The contact stated that the message to “Pull Over" had flashed on the instrument cluster. The contact pulled over and turned off the vehicle. The contact waited for approximately 20 minutes and then restarted the vehicle. The contact was able to resume driving. The contact stated that later the failure reoccurred, with the check engine warning light illuminated. The contact pulled over and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that a sensor in the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, the vehicle lost motive power, and the check engine warning light illuminated. The contact returned the vehicle to the same dealer who diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred. The vehicle was towed back to the same dealer. The dealer had not yet diagnosed the vehicle but advised the contact that the transmission had failed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.

My Truck has been consuming oil since new, latest documented consumption test was 1.25 quarts in 1967 miles. GM dealership said that is normal and no further diagnosis is required. GM says acceptable consumption is 1 quart per 2,000 miles. This truck has a 6.2L engine that is not under the current recall ( N252494000 ). The engine problems affect more vehicles that the current recall and should be investigated.

While driving vehicle I received a message on the dashboard, "Reduced acceleration, drive with caution" and then the check engine light came on. Took the vehicle to local Autozone to get code read and was told "P1028" was the error code. Schedule an appointment with local GMC dealership for diagnosis. After three days dealership told me that the technician has diagnosed my truck with faulty "Engine Coolant Control Valve". I was told the part is backordered with no ETA. Asked for a loaner vehicle while truck is waiting repair and was told there was nothing available. When asked about what I should do transportation, dealership told me I could come pick up the truck and drive it until part arrived but I would need to watch for further engine issues as the engine could overheat. How do you tell a customer to just continue driving a vehicle with a known issue. Additional fear is what if additional harm is caused and because I drove the vehicle with a known issue they won't cover the cost of repair? This all seems fishy and unfair as a consumer.

My engine slowed down on the interstate. My steering wheel was visibly shaking and I lost the steering access control. The truck threw an Cylinder 6 error code. At the mechanic, they identified that at least one of my camshaft lifters had failed. If I had continued to drive my vehicle, the engine block would have eventually locked up.

I was driving my 2020 GMC Sierra 1500 on a local street when the dashboard suddenly displayed a “Brake Failure” warning. I immediately realized I had no braking power and had to safely roll into an uphill parking space to stop the vehicle. While waiting for the tow truck, I researched the issue and discovered there is a known recall related to the brake calipers on some 2020 Sierra 1500 models. However, when I entered my VIN, it showed no open recalls. I also contacted GMC directly, and they confirmed that there are no active recalls associated with my vehicle. Additionally, the vehicle's onboard information system indicated that the front brakes were at 65% and the rear brakes at 80%, suggesting that brake wear was not a contributing factor.

The contact owns a 2015 GMC Yukon. The contact stated that while depressing the brake pedal, added pressure was needed before the vehicle came to a stop. The contact stated that the vehicle hesitated or jumped before coming to a stop. Additionally, the contact stated the transmission was slipping. The contact stated that while driving at various speeds, the vehicle stalled before self-correcting. The contact also stated that while idling at a stop light and attempting to accelerate, the vehicle hesitated, but gradually accelerated as needed. The contact stated that the rear taillight intermittently failed to illuminate. The contact stated that the check engine warning light was illuminated. The transmission fluid was flushed; however, the failure recurred. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the transmission was fractured, and the light bulbs needed to be replaced. The transmission was not repaired or replaced. The headlights were not replaced. The dealer confirmed that the brakes were included in NHTSA Campaign Number 19V645000 (Service Brake, Hydraulic) and the vehicle was repaired; however, the failure persisted. The vehicle was driven to the residence without further repairs. The contact stated that the vehicle had become inoperable. The manufacturer was not informed of the failure. The failure mileage was approximately 195,846.

I took my 2020 GMC Sierra 1500 to the dealership after Cylinder #5 seized while driving, and I was forced to replace the entire engine. At the time, I contacted the dealer and was told there was no recall related to this issue. However, I have since learned that GMC has issued a recall for similar engine problems affecting 2021–present Sierra 1500 models, but not for my 2020 model year. I believe this issue may be related and would like further investigation and consideration.

On [XXX], my [XXX] son was riding in the back seat of our 2025 GMC Hummer EV (VIN: [XXX] ) and reported his seatbelt felt loose. I pulled over and discovered the seatbelt bracket was completely detached from the vehicle frame. The bolt was present, but the nut that secures the bracket was entirely missing, leaving the belt nonfunctional and my child at risk of serious injury or death in the event of a collision. This is a catastrophic failure of a federally regulated safety system. I immediately contacted GMC and the dealership, explained the issue, and stated the vehicle was unsafe to drive. Despite this, I was told to drive the vehicle in for service on 6/9. The dealership confirmed the nut was never installed during manufacturing. However, instead of repairing the defect properly using OEM hardware and torque specs, the dealer used a generic lock nut found in their shop and said it “should hold.” No engineer signed off on the repair. There were no warning lights or messages. The issue became apparent only after my son noticed the looseness. The vehicle also has other documented issues: mirror folding failure, seat cushion defect, hydraulic frunk failure, swing gate malfunction (fixed), and a squeaky rear door. All were diagnosed on 2/28/25 and parts were ordered. I received no follow-up. When I returned on 6/9, nothing else was repaired. The advisor said the original technician had left and the new one couldn’t proceed. I also own a second 2025 Hummer EV (VIN: [XXX] ) and am now concerned about its integrity. This experience has caused ongoing emotional distress. GMC’s failure to inspect, respond, or properly repair a critical seatbelt defect demands NHTSA investigation and possible recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)