GMC Complaints

Dash board is cracking in various places even after being repaired. Concerned that it could disintegrate sending plastic pieces flying in an accident or air bag deployment.

Vehicle producing code P2138 then goes into limp mode stating to service stability, traction control off and engine reduced power. Replaced Throttle Body and Acceleration Pedal Position Sensor and error was still present.

Reached the 100,000 mile mark and the truck started shuddering. Took it to the dealership and they tell me the torque converter is coming apart and I need a new transmission.

Air bags did not deploy when another vehicle hit truck on front passenger side at 35-40 mph

Vehicle jolts forward when coming to a complete stop causing vehicle to move forward unintentionally.

Car repeatedly gives stabilitrack warning while driving and power steering goes out completely. It is incredibly dangerous and it appears this was a problem with the previous model year as well. This has continued to happen and looking online it looks like many owner of this year are plagued with this problem and the cost to fix is very expensive, even though it is a known recall for the previous model year.

My truck has a known recall from GMC which results in total loss of propulsion. It has not failed yet, but this is dangerous to me, my family/kids, and potentially others on the road. I have made multiple attempts to speak with GMC about the issue and also my local dealer. Neither group will provide concrete information as to when they can look at/service my truck even though there is a known remedy - [XXX] I brought my car into the dealer December of 2024 for brakes and also a rattling noise since it was uncharacteristic. Noises can be indicative of this larger problem (which I know now and didn't then) but they "didn't hear a rattle" and the "condition could not be duplicated" which is patently false since it still makes the noise/has gotten worse. Since then, I have taken the following actions: - I called and spoke with the local dealer service team on 5/5 - was told since it's showing incomplete, no remedy available there was nothing they could do - Spoke with GMC on 5/5 - they directed me to the local dealership - Made an appointment online on 5/10 to get my truck serviced and to check for this problem - They immediately called me first thing on Monday 5/12 to cancel my appointment and again tell me there is nothing they can do about this issue - I have continued to express my safety concerns to both parties - I spoke to GMC today, 5/30 and was told that there is no timeline for the issue (with my VIN) even though the remedy is known - An appointment is scheduled on 6/12 with my local dealership, but if I recall status hasn't changed, they will not check for this problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The coolant control valve is defective and the part is on back order with GM and dealer can’t tell me when part will be available because General Motors doesn’t know. Dealer has had my vehicle for three weeks and because of GM can’t tell me anything new.

The active cruise control does not appear to be able to be completely turned off, you can only cancel a particular speed you have set. I have experienced multiple times in a parking lot situation when trying to park that as steering wheel was spinning, it is very easy to hit the toggle switch that sets/resumes the cruise control, at that point vehicle may acclerate to the set point as you are trying to park. You must quickly either hit the cancel button or the brake to disengage the cruise control that you have no intention of engaging. Although I have been able to get the situation under control, had another moving car or pedestrian been close by, not sure if I would have same result. I have gone through the operating manual provided with the vehicle, and from what I can tell, there is nothing in the manual that even tells you how to operate the active cruise control. It seems like there needs a “system off switch” so the set/resume button is not active, until the system is turned on. I have owned many GMC Products, and none have had the design where the toggle switch sticks out from the steering wheel and is easily inadvertently engaged. Usually the controls are flat/smooth like the “cancel” button on this vehicle…….which can’t easily be engaged accidentally. Luckly, I have not had a crash or injured a pedestrian

The brakes on my GMC Sierra 1500 lose braking power when operating at slow speeds. The brake pedal will lose braking power, causing the vehicle to not stop at slow speeds. This is particularly troubling when pulling into and out of parking spots, driveways, crosswalks, and other areas. I use my truck to pull a boat and when I back my boat into the water at a boat launch, the brakes will lose power when I am in reverse causing the truck to slid into the water.