GMC Complaints

The Radio in my 2021 GMC Acadia had to be replaced due to an UPDATE Failure. I had to pay $221.32 for diagnostic and $1,580.18 for a new Radio. My Husband and I are the original owners of the 2021 GMC Acadia. My Dissatisfaction is why are some GMC products under recall for this issue but my 2021 GMC Acadia not part of the recall. The Hands free calling was not working, the GPS and also affected the back up Camera. all of these . a response is requested

Tailgate automatically opens while driving or in park tailgate fell down on its own and hit garage door causing a scratch scrape of paint vehicle only has 46000 miles this part should not have gone bad already and why was this year not on the recall should not have to pay for part and labor on a 3 yr old truck bad business... Onstar module went bad GMC truck only 3 yrs old should not have to pay for part and labor and installation on a new module this failure should be covered by gm as it there fualty part on a new vehicle bad business

The contact owns a 2023 GMC Sierra 2500. The contact stated while driving approximately 40 MPH, the vehicle shook abnormally twice and then switched to Low Power Mode. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission valve body needed to be replaced. The contact stated that the valve body had failed within one and a half year. The contact requested that the entire transmission be replaced. The manufacturer was informed of the failure and declined to replace the transmission. The vehicle was not repaired. The failure mileage was approximately 42,000.

The contact owns a 2024 GMC Terrain. The contact stated that while driving at an undisclosed speed, the "Service Vehicle Soon" message was displayed, and the air bag warning light was intermittently illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

front idler gear for the transmission pump failed at 39500 miles. was fixed under GMC warranty. but now after getting the truck back the transmission has extremely harsh down shifts. still waiting for GM to figure out what to do next..

Subject: Formal Complaint – Engine Failure in 2021 GMC Yukon Denali XL VIN: [XXX] Defect Number (GM): [XXX] GM Case Numbers: [XXX] / [XXX] / [XXX] Dear NHTSA Office of Defects Investigation, I am writing to formally report a critical mechanical failure in my 2021 GMC Yukon Denali XL, which resulted in a complete engine failure, rendering the vehicle inoperable and exposing my family to significant safety and financial risks. Despite following the recommended maintenance schedule and driving under normal conditions, the engine failed prematurely. The vehicle has been out of service for over four months, and I have yet to receive a definitive resolution or timeline from General Motors. I have incurred over $13,000 in out-of-pocket costs, including towing, repair estimates, rental vehicles, and continued loan payments on a non-functional vehicle. Key Details: Vehicle: 2021 GMC Yukon Denali XL VIN: [XXX] Failure Type: Total engine failure requiring full rebuild or replacement Time Out of Service: 4+ months and ongoing Financial Impact: $13,335.58 in documented costs GM Defect Number: [XXX] (noted internally by GM) Dealer(s) Involved: Midas Auto Service, Beaman GMC (Nashville, TN) I have made repeated efforts to escalate this through GM’s Case Advisors and Executive Team, but have received no meaningful resolution or written acknowledgment of my request for either reimbursement or a good faith vehicle buyback. Given the safety implications of such a catastrophic failure in a relatively new vehicle, I believe this may represent a broader manufacturing defect or quality control issue and warrants NHTSA investigation. I respectfully request that NHTSA: Log this complaint into your safety database Investigate whether similar failures have occurred in other 2021 Yukon Denali XL vehicles Contact GM for further information regarding this defect and associated safety risk Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I GOT IN MY CAR AND PROCEED TO DRIVE AND THE POWER LOW ENGINE SIGN CAME ON. TOOK TRUCK TO MECHANIC AND PAID $1000 BECAUSE GAS WAS GOING INTO MY ENGINE.

We were traveling eastbound on I 70 around 75mph. We received no prior indication that there was a problem. The display read engine oil hot, transmission shifted to neutral, and the entire vehicle shut down. We lost propulsion and were left coasting on a major highway with no power.

When I turn off the car it says required "shift to park" the car stays on and I can not exit the car it will not lock doors and it stays on.

The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.