GMC Complaints

The contact owns a 2021 GMC Yukon XL. The contact stated that when the vehicle was started, there was a loud sound coming from the engine compartment. The contact stated that when the vehicle was driven around the block, the sound was still present coming from the engine compartment. The vehicle was taken to an independent mechanic where an oil change was performed but the failure persisted. The vehicle was then taken to the residence. The vehicle was next taken to a dealer where it was diagnosed, and metal shavings were found in the oil, possibly coming from the crank bearing or connecting rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,371.

TRANSMISSION SHURTTING, JERKS, AND VIBRATION, BAD TORQUE CONVERTER BUBBLE AND PELLING PAINT. IT FEEL LIKES ENGINE IS LOSSING POWER

The driver's side door cracking away from the frame. My safe was put at risk due to the potential of the door falling off. It's a known problem for GMC vehicles. Yes the vehicle was inspected by a body shop. No warning or message came up.

My 5.3 engine spun a bearing on the crank. Same exact problem the 6.2 got recalled for. Now if I put a used engine in it’ll cost me around $6,000.

I’m filing a complaint regarding GM Recall N232404000/N232404002, which affects the L87 6.2L V8 engine in my 2021 GMC Sierra 1500 AT4. This recall is tied to a serious defect that can cause sudden loss of propulsion due to internal engine failure. My vehicle has shown symptoms since purchase — including engine ticking, unusual noises, and low oil levels — all documented by dealership service records. GM originally instructed dealers to replace engines based on build date, which made sense given the nature of the defect. But now they’ve changed the remedy midstream. Instead of replacing potentially defective engines, they perform a PicoScope test, and if it “passes,” the only action taken is replacing the oil with a different grade. This does nothing to resolve the underlying issue. How does a manufacturer go from replacing engines due to internal failure risks to simply changing the oil and calling the problem solved? This undermines the purpose of a safety recall and places future liability on the consumer. A known internal mechanical defect cannot be fixed with an oil change, yet GM is closing out cases this way. Now I’m stuck with a vehicle I can’t fully trust — one that may still fail unexpectedly — and possibly face diminished resale or trade-in value due to an engine that other buyers will view as unreliable or patched over. GM is leaving owners with the long-term risk while clearing their books of liability. I urge the NHTSA to investigate whether this revised approach truly meets federal recall standards.

I was going home after work on labor day, when l heard a noise on my roof. I opened the sunscreen window and l heard what sounded like a gunshot and the sunroof exploded raining down glass on my face.

The contact owns a 2022 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 60 MPH, the vehicle started to lose automotive power and independently decelerated. Additionally, there was a knocking sound coming from the engine. After stopping the vehicle, the vehicle stalled, and failed to restart. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 96,000. VIN tool confirms parts not available.

First time I had problems with my 2021 Terrain I took it to victory GMC on 9/20/24. At the it had 45,000 miles. Every time I would drive and accelerate it would shake extremely bad in the floorboard. There was also transmission fluid leaking. I picked the car up on 9/27/2024 and was advised that both front axles were replaced, which corrected the shaking and the driver side axle seal was replaced, which was where the leak was coming from. this was covered under warranty but at 45,000 miles I should not have been already having axle problems or any type of leak. I dropped my car off again on May 5, 2025. When I called them the day I made the appointment I let them know I had a service transmission message show up and then go away, I told them it’s taking longer to kick into gear when I’m on the highway, I told them it revs up past 4 1/2 RPMS at times when it had not previously done this and it just sounded like the engine is working harder. I also told them I had a check engine line come on and go off and it was code P2271 which was an oxygen sensor code. I also told them when I had the oil changed. They told me there was a slight oil cooler leak starting. All this was supposedly addressed when I dropped it off to be serviced on 5/5/25. I was called on five 625 to pick up my vehicle notifying me that they found no issues. They were unable to verify concern concerning my check engine light. They said there was no oil cooler leaking, it was just slightly seeping, so not considered a leak. And they said no transmission concern operated as designed. Fast forward to May 9, 2025… I got in my car in the morning and once again the check engine light was on. I drove it straight to GMC and had them put the reader on it. The oxygen sensor code came on. The same code I told them about on the 5th that they said was fine on the 6th. I made an appointment once again to get this check engine light looked at although the check engine light is not on at the moment again.

5.25.2025 - Car shut down while at a busy intersection. Called Amherst Police due to location and how dangerous the intersection was. Family member needed to jump start the vehicle. Vehicle started before police arrived. Drove home. Called police to let them know we were no longer at the busy intersection. 5.26.2025 Took out battery to check charge at Auto store - tested Good - 82%. Re-installed battery went to get gas thinking that may be the issue, low on gas, not the case the car wouldn't start at the gas station. Family member needed to jump start the vehicle again. Drove home, called dealer, taking to dealer next week 6.4.2025 due to availability of service. There were no warning lights prior to stalling out both times. This is very dangerous. We are afraid to drive this GMC 2020 Terrain.

The contact owns a 2018 GMC Yukon XL. The contact stated while driving 50 MPH, the check engine warning light was flashing. Additionally, there was an abnormally loud sound coming from underneath the hood, and the hood was shaking. The contact was able to drive to the residence. The vehicle was towed to Village Auto, where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was repaired. Village Auto contacted an unknown dealer. The contact later became aware of NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling), which the contact related to the failure. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the VIN was not included in a recall and due to the mileage on the vehicle. The failure mileage was approximately 60,000.