GMC Complaints

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving 70 MPH, the top grille cover detached from the vehicle. The contact immediately proceeded to pull over and used a zip tie to the secure the grille cover. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

I purchased a 2015 GMC Yukon in March 2024 I drive the vehicle 9 mons, 7500 miles the vehicle has been in service at my local dealership since Dec 13, 2024, for engine and transmission replacement, I have had the vehicle back 3 weeks not the warning light and service warning chime for the "Service Trailer Brake System is on, I have not ever use a trailer with the vehicle, I was told the vehicle needs a wire harness, I have read this a problem in these vehicles that has not been addressed GMC with a recall, I have put A LOT of money in the vehicle. This is an well documented failure in the trailer brake system that GM should repair at no cost to the consumer

While driving on the highway at 75mph, the engine stopped responding to the cruise control speed it was set to. The vehicle started to slowly lose speed and the shifting was not normal causing the engine to rev from below 2000 RPMs to about 3500 RPMs, at this point the engine stopped producing power, the transmission was shifted to Neutral by itself, and the check engine light illuminated. While I was able to move to the shoulder and put my hazard lights on, this could've caused an accident in a more congested area. No one was harmed or any accidents occurred. The truck would no longer start, at this point GMC ONStar was called and they provided a tow truck to the nearest GMC dealership. While waiting for the tow truck, I decided to read the codes for the check engine light, P0016 and P0011 codes were populated. The codes were provided to the dealership. The dealership has since then confirmed the engine is seized and a new one will need to be installed. Model of the engine is the GM 6.2L, which currently has an open recall against it for the crankshaft manufacturing defects.

The contact owns a 2013 GMC Terrain. The contact stated that while driving 40 MPH, the transmission failed to shift as needed. The contact stated that while driving at an undisclosed speed, the vehicle stopped and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a transmission center, which determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a claim. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 172,000.

The contact owns a 2022 GMC Yukon. The contact stated that the oil warning light was illuminated on the instrument panel. The contact inspected the vehicle and discovered that the engine oil level was low after a recent oil change. The contact added oil and took the vehicle to an independent mechanic. The mechanic confirmed that there was an oil consumption failure and topped off the engine oil. The contact then discovered NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 18,000. VIN tool confirms parts not available.

• What component or system failed or malfunctioned, and is it available for inspection upon request? The issue appears to be with the gear shifter assembly and/or park position sensor within the power train system. The vehicle fails to detect that it is in “Park,” even when the gear lever is physically in the Park position. Yes, the vehicle and component are available for inspection upon request. ? • How was your safety or the safety of others put at risk? This malfunction prevents the vehicle from shutting off properly and displays a “Shift to Park” message even when parked. This creates a risk of the vehicle rolling away if the parking brake is not engaged and prevents secure shutdown, potentially draining the battery or creating confusion in an emergency. It compromises both driver and public safety. ? • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue was reproduced and acknowledged by a certified GMC dealership service department. They noted it is a known issue affecting other GM vehicles but stated there is no open recall or warranty extension currently available for my specific model. ? • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has only been inspected by a GMC-certified dealership. No inspection has been conducted by the manufacturer, police, or insurance representatives at this time. ? • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, a “Shift to Park” message appears on the dash even when the shifter is correctly placed in the Park position. This message began appearing intermittently and has now become a consistent issue over the past few weeks.

Two times with my truck, the transmission has locked up solid while towing a heavy load almost causing my load to shift and wreck my truck in traffic. It happened at 60k miles and again at 68k miles. The truck shutters and then locks up solid on the transmission, then after a second of sliding, it releases and goes into limp mode. This is a serious issue when it is uncontrollable. It felt like my trailer had broken loose and slammed into the cab when it happened. I'm sure it wasn't good on the truck in general. A code scanner read P0747 code and it appears that GMCs recall does not cover my truck in another recall for the same issue with 20-22 model trucks. It is happening all the way up to the 25 year models from what I read.

Since purchasing the vehicle in September with 8 miles there have been several electrical malfunctions. Some “fix” themselves when I restart the vehicle and several have needed to go into service. The first issue was when my mirrors wouldn’t come back up when switching to drive. I disabled the reverse tilt option and had it serviced to be fixed. Apparently it needed an update. More recently I had several malfunctions. My vehicle would lower its self while still in gear, and it wasn’t the normal self leveling. I didn’t not have any warning lights or messages pop up. The next time I started my vehicle and had “service rear axle” warning. I called the local dealership and after restarting the vehicle several times and more error messages, I decided to attempt to drive the vehicle in, all the while recovering several message warnings. On the way I was increasingly loosing brakes and I rolled into their parking lot with no breaks. Since this episode I have had repeated lost connection codes without dash warnings. They first attempted to reprogram the brake control monitor. Then when it continued to lower itself and have other malfunctions it went back into service. They replaced the serial data gateway and reprogrammed it. Since then the vehicle is having lost communication codes every day. It is currently in service to try and figure out what’s causing it and hopefully fix it.

While traveling away from home with my son my vehicle said push to start. I was able to coast over to the side of the two lane highway and attempted several times to restart my vehicle. After several phone calls between two dealerships, I was told “If you can get it here we can help you”. So I had to file a claim with my insurance to have my vehicle towed to a dealership with only having service while the WiFi was operating. The tow truck kept getting pushed further and further back. Over 2 and a half hours later, keeping my son restrained inside the vehicle for safety, luckily an officer stopped and took myself and my son out of the 97 deg heat all the way to our destination another 2 hours away. From July to September my vehicle was in the dealership service dept waiting on a galactic back ordered 6.2 engine and main fuse repair.

The contact owns a 2025 GMC Sierra 1500. The contact stated that while shifted into reverse(R) at night, the rear-view camera image was very dark, creating a hazard while reversing. The contact stated that during daylight, the image was perfect; however, at night the reverse lights failed to provide adequate illumination, causing objects on the display screen to be very dark. The contact had taken the vehicle to a local dealer to be diagnosed and was informed that there was no failure of the back over prevention system, rear camera, reverse lights, or display screen. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 2,682.