GMC Complaints

In June 2024 I took my vehicle to the dealership for a ticking/clacking noise. The dealership determined lifter failure and that the engine needed to be replaced because the lifters/cam were not readily available from the manufacturer due to a known issue with L87 GM motors. Long block was replaced 7/17/24. I believe this should be part of the recall issued against L87 motors and should be extended beyond the 2021-2024 years initially noted.

Our middle seat belt has stopped working in the back seat- we have not had it replaced yet. No damage was done on it by us, but will not click into the buckle. Driving on the hi-way engine started making awful noises. We pulled over and had the truck towed to Royal Moore GMC in Hillsboro Oregon as we didn't want to cause any more harm to the engine. Royal Moore GMC informed us the engine rod bearing failed on [XXX], leading to breaching of the engine block by the rod. This caused us to replace the entire engine at the cost of over 13,000$ and no vehicle for over 3 months. (Along with engine replaced they told us we had to replace the O2 sensor as the light came on after the engine was replaced). We had to take a hardship loan to get the engine replaced, and had the truck back for 1 day before we had a o2 error l light came back on. At this time (May 5th) we are still waiting for our truck back. Royal Moore doesn't know why the engine light is on- and contacted TAC for GMC. We also contacted GMC multiple times when we were waiting for the engine. They have offered no help to us besides empty promises to call us back later. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX] at around noon I was driving my 2020 GMC Sierra northbound on [XXX] 26 miles north of Moab Utah. My truck died and I attempted to coast to the next passing lane but did not make it. The shoulder was about 3 feet wide and then had a steep drop off. I pulled over as far as I could but the majority of my truck and trailer was still in the only northbound lane. The northbound traffic was forced to cross over the double yellow into the oncoming southbound traffic. The concern was getting rear-ended by northbound traffic behind me or a head-on collision with the northbound traffic veering into southbound traffic. I made several attempts to restart the truck and the dash just goes blank with no attempt from the starter. We waited for a tow-truck and about an hour into this wait Utah Highway Patrol arrived and parked behind us with his lights on warning traffic from both directions. There were no precursors to this failure or notifications. I didn’t even hear any noises. There was no physical damage or any leaking fluids. It just quietly stopped. John Elway Chevrolet informed me the bearings failed and the engine seized. I wanted to keep the core for evidence due to learning about the numerous catastrophic failures of the L87 engine I had. Keeping the seized core was going to cost me double the cost of a rebuilt one ($7000). When I asked the service Manager, Ben why its twice the cost? He said, “GM doesn't want you keeping the core and they can set whatever price they want .” I have had this truck since it was new (6 miles) and noticed unusual oil consumption early on. I would never make it to the next oil change without having to add oil, even with the very first oil change. I inquired about this with the dealer and told this extreme oil consumption was normal and given Bulletin 01-06-01-011M. I did not involve my insurance because they do not cover engine failure. I paid $12,653.97 for a remanufactured long block. Of that was $2469.93 was for parts not need INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

The contact owns a 2021 GMC Sierra 1500. The contact stated that the vehicle was experiencing excessive oil consumption. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was taken to the dealer several times, where an oil consumption test was performed. The contact stated that the oil consumption test was not completed. The contact stated that while driving 55-60 MPH, the contact noticed an abnormal oil odor, and the low oil pressure warning light was illuminated. The contact pulled over. The contact then noticed that a significant amount of oil was leaking onto the ground. The vehicle was towed to the residence of the contact's brother. The contact stated that upon inspecting the vehicle, the contact became aware that oil was leaking from the oil pan. The vehicle was towed to the contact's residence, where the contact added oil to the vehicle. The vehicle was taken to Beck & Masten GMC Coastal (200 US-77, Robstown, TX 78380), where the rear main seal gasket was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the alternator and the crankshaft hoses had failed due to excessive oil leaks. The dealer charged a fee for the alternator and the crankshaft hoses replacement. The dealer informed the contact that the rear main seal gasket replacement was covered. The dealer related the oil leak to the oil pressure. The vehicle was not repaired. The manufacturer was notified of the failure, and cases were filed; however, no further assistance was provided. The failure mileage was 44,000.

I jumped in and turned the car on and started driving. Right away I noticed most of the warning lights were on. The first speed bump in the complex made me realize I had lost 80-90% of my brakes as if I had a broken brake line for example and steering was a little hard and pulling a bit to one side. I check underneath I did not have any leaks. I decided to take it to the Dealer to have it checked. Dealer said they were not able to find anything and cleared the codes. dash lights on: check engine lane depart drive assist ABS BRAKE

the person i bought the vehicle from switched out the gauge cluster and lied about the vechiles mileage

I am having an oil burning issue in my 2021 GMC Yukon Denali 6.2L engine and understand that some Yukon's have been recalled for this, but not all. GMC directed me here. My check engine light went on last week and when it was plugged in it showed critical oil life despite being well below my next scheduled oil change (which has also resulted in me having a Rejected state inspection sticker due to this being in the computer at time of inspection). I am concerned that not all Yukons have been recalled but I'm clearly having the same issue as others as this is only a 4 year old vehicle and otherwise in very good condition. This would be available for inspection by you at any time. Also, this issue has been confirmed with the dealer but my VIN is not part of the current recall. Is there a way to get this VIN added to the recall for further inspection/resolution at GM?

Driving on hwy at 60 mph on regular day going home and trucks all off sudden started rattling and engine knocking very loud , engine started crashing loosing power , has to merge to side of road and call tow truck

The contact owns a 2014 GMC Sierra 1500. The contact stated while driving 60 MPH, the check engine warning light illuminated. There was an abnormal knocking sound coming from the engine. The contact determined that the engine had seized. The contact stated that the failure was related to NHTSA Campaign Number 25V274000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the failure was due to the lifters, and there was low compression in the engine. The vehicle was not repaired. The vehicle was towed to an independent mechanic. The manufacturer was not contacted. The failure mileage was approximately 100,000.

The contact owns a 2021 GMC Yukon. The contact stated that while driving at various speeds, the Forward Collision Avoidance system erroneously activated, causing the vehicle to suddenly slow down. The vehicle was taken to the local dealer who serviced the Forward Collision Avoidance system camera and sensors. No further information was available. Additionally, while driving at highway speeds, there was a knocking sound coming from the engine compartment, and the seat restraint failure message was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 20,000.