GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 GMC SIERRA 1500- Denver, CO
While driving on a mountain highway pulling a light duty trailer coasting downhill, the truck went into Nuetral and lost all power. There was no warning lights or messages prior to failure. The display showed "Unable to shift under current conditions". Luckily I was in the right lane and had enough momentum to be able to coast into a breakdown lane on a slight grade with my trailer. The electronics still worked, but the engine would no longer turn over or shift into gear. Had the vehicle towed to the dealer I bought it from and the tech said the engine will need to be replaced. I was lucky this did not cause a catastrophic failure while driving at highway speeds and was able to bring the vehicle (and trailer) to a stop safely. There is already an open investigation against this problem on the NHTSA website, and the claims look very similar to my experience.
Source: NHTSA WEB SITE -
2015 GMC SIERRA 1500- Fairmont, MN
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the transmission was difficult to shift into gear, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 GMC SIERRA 1500- Castaic, CA
When shifting down to a low gear at an abrupt stop the transmission will hit hard causing vehicle to brake harder and has almost gotten in accidents because it seems to push itself a bit.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 2500- Milton, FL
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 GMC SIERRA 1500- Carlinville, IL
Smelled fuel coming from truck. Took it to local gmc dealer and they found two lines rubbed together causing fuel line to corrode.
Source: NHTSA WEB SITE -
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2023 GMC SIERRA 1500- Brick, NJ
On [XXX] I was traveling at highway speed south on [XXX] . I was driving my 2023 GM [XXX] The truck had 36,199 miles at the time of the incident. The engine is a 6.2 L EcoTec3 V8. While traveling at highway speed, without any warning, the engine shut down. The shift indicator displayed the vehicle being in neutral. When I tried to shift back into gear, a dashboard display stated "The current conditions are not suited for shifting." Fortunately I was able to coast onto the center median, off the traveled protion of the roadway without incident. I contacted the New Jersey State Police. They sent a tow operator to my location, and I was towed to Lester Glenn Buick-GMC in Tom's River, NJ The next day a representative from the service department informed me the vehicle suffered a catastrophic engine failure. The engine completely seized and the vehicle would need a complete engine replacement. The reason for the engine seizure has not been determined as of this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2022 GMC SIERRA 1500- Fort Worth, TX
Engine failure requiring engine replacement. I was told it was likely a bearing failure issue. I purchased the vehicle used from grapevine Buick with about 75,000 miles and decided not to purchase an extended warranty because I have always had good life and no engine issue with my previous chevy vehicles. There were no warning engine lights before, when it occurred or after it occurred. When the problem occurred on 12/2/24 I was driving on a road going approximately 50 mph when suddenly I felt a sudden loss of power. I then pulled over into a parking lot and could hear the engine knocking and making a screeching sound. I was over 230 miles from home when this occurred and had to get the vehicle towed back home. I had it towed again to an a shop where they determined the engine needed to be replaced. There was lots of metal shavings found in the oil pain. I was told it was likely a bearing failure issue. As I had no extended warranty and the factory warranty expired at 60,000 miles I had to pay over $12,000 for the engine to be replaced on a vehicle I had just purchased the prior month.
Source: NHTSA WEB SITE -
2021 GMC YUKON XL- Stuart, FL
The contact owns a 2021 GMC Yukon XL. The contact stated while driving approximately 3-5 MPH, the vehicle unintendedly shifted to neutral, and the vehicle stalled immediately. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired because the engine was on backorder. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case for the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 GMC YUKON- chicopee, MA
While driving on the mass pike with my fiancé and 4 kids our motor suddenly died. We were using cruise control going 75mph and the vehicle shifted into neutral itself and the car died. I managed to make it to a break down lane and we had to sit there for 2.5 hours before a tow showed up to help. The dealership said the motor seized and we were under the 60K for warranty and it was covered. They got us a rental the next day and then on the 3rd day they called and said it was lack of oil changes that caused it and they asked if i had records of service history. We bought the vehicle used and only had the vehicle long enough to perform 1 oil change. We did our oil change on time and I'm trying to locate service records from the dealership we bought it from. However there were no signs of dark and contaminated oil when i did the oil change at my shop and also no sounds or warnings coming from the vehicle prior to the motor seizing up. I think they are trying to get out of paying for the motor when its clearly a known problem with these 6.2l engines.
Source: NHTSA WEB SITE -
2019 GMC SIERRA 1500- Windsor Mill, MD
I had engine failure two weeks after a schedule maintenance that included a tune up. When the engine failed all the components made the vehicle impossible to operate much less bring to a stop safely. I had to get the vehicle towed to the dealer. The dealer confirmed that the engine (6.2 V8) has a known documented issue. The vehicle is at my dealer with the engine being disassembled. There weren't any warnings as I stayed on the maintenance schedule that the dealer mapped out since my purchase. The problem began [XXX]. After researching the issue I found this online. That is how I found your web site. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE