GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 GMC SIERRA 1500- Pasadena , TX
Driving on the highway vehicle installed out in the middle of the road lucky I had enough speed to rush to the median. I heard noise coming from the engine while I was coasting off the median on the median. Try to turn on the vehicle no luck.
Source: NHTSA WEB SITE -
2024 GMC SIERRA 1500- Louisa, VA
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving on a main road at 65 MPH, the vehicle experienced a loss of automotive power. There was no warning light illuminated. The contact coasted to a stop in the shoulder lane and allowed the vehicle to sit for several minutes before attempting to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 GMC SIERRA 1500- Fort Johnson, LA
The vehicle was traveling over a hill, and it failed to shift gears downwards when traveling over the hill. The vehicle’s RPM’s shot up to 4000+ and jolted the truck forward without pressing the gas pedal. The vehicle made a loud noise and would not accelerate in the middle of the road. The vehicle would only accelerate after giving it minimal gas from the pedal. The truck then failed to accelerate on the entire drive to the destination and failed to enter reverse upon arriving to my destination.
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Jasper, TX
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the parking brake was independently activated. In addition, the contact stated that the vehicle had an oil leak from the oil pan. The contact stated that the oil needed to be added every two days. The contact stated that the alert system warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the failure could not be duplicated, because no active codes were retrieved. In addition, the contact stated that the frame had corrosion. The vehicle was taken to the dealer for corrosion failure, however, the contact stated that the previous dealer had failed to help. The dealer confirmed the corrosion; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 GMC YUKON- windham, OH
i was with my entire family 3 hours from home on a ski trip loaded with gear and the motor decided to go. i had to pull into an abandoned lot, leave my family in a car with no heat, walk 6 miles up a mountain to get another vehicle and pick up the family. Then i had to call a local tow company to drive out pick up the vehicle and myself and drive 3 hours home drop the vehicle at the dealer and then myself at home. The vehicle was not even pulled in for 2 weeks to be looked at (no other vehicle was available) and then they told us the motor was shot - lifters cam and other things and that the head gasket was on back order indefinitly. This happened the beginning of February its now March 6, the vehicle is in pieces at the dealer with no time frame of when we can get it back. Meanwhile its costing me 1670$/ mo plus insurance. For a 100k$ vehicle to go with 30k miles is wildly unacceptable. I have had no luck getting a return call from a representative with GM which is why i am filing this complaint now.
Source: NHTSA WEB SITE -
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2021 GMC YUKON- Richmond, TX
The contact owns a 2021 GMC Yukon. The contact stated that upon his wife attempting to start the vehicle, the vehicle failed to start as intended. The contact's wife stated that she had previously heard an abnormal rattling sound coming from the engine compartment in the days prior to the failure. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that there had been a partial engine rebuild performed on the vehicle several months prior to the failure. The manufacturer was not notified of the failure. The failure mileage was 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 GMC SIERRA 2500- Selma, NC
My truck had been sitting idling for about 20 minutes on a job site on flat level ground. I turn around for whatever reason and my truck is driving forward with on one in it but my dog. The truck ran into an out rigger on my crane. I had 3 of my employees there that witnessed this happen. I got into my truck and the shifter was in drive. Somehow my dog was able to shift my truck into drive from park while it was sitting idle. I have 3 eye witnesses as well as pictures of the incident. I have pictures but was no able to upload them to they portal.
Source: NHTSA WEB SITE -
2023 GMC SIERRA 1500- Boca Raton, FL
On the highway, the engine suddenly stopped working. Everything turned black. While driving, the screen turned back on but the motor did not start again. I pressed the breaks and the start button to turn the engine back on, while still driving on the highway. It turned back on but then stopped again before I had time to pull to the side of the road. I did the same again and got to bring the car to the side of the highway. It started and stopped several times. I got it to run again so I exited the highway. It turned off again once I was off the highway. I got to drive it slowly to the dealer. He said it had never happened (which is untrue, I found out it is a recurring problem on the GM 6.2 liter). I had brought the car for service to the same dealership about a week prior to the incident. At that time, I told the dealer that the motor was making subtle weird noises. They serviced the car and gave it back to me stating that everything was ok and that nothing showed on their computer. When I picked up the car after the shutting off incident, I was told that their system showed prior issues but that nothing needed to be done since it was not detecting any problem at the time of pick up. About a week after I picked up my truck (after the shutting off issue was supposed to have been taken care of), I returned because I was still noticing the noise. While on a test drive with a GM mechanic, the motor suddenly started making very loud clicking and squeaking noises. He told me to stop right away. The manager at the dealership told me I would get a new motor because there was a recuring issue with the GM 6.2l. After a week, he said only some parts would be changed and that GM would not replace the whole motor. I told him I did not feel safe driving the truck and he said GM decides what to replace not me. I read online that the motor and all oil filters, ducts etc need to be replaced to avoid debris and future problems. No warning light ever went on. Terrifying experience.
Source: NHTSA WEB SITE -
2019 GMC SAVANA- Lawrenceburg , IN
Sales of this vehicle is currently being attempted. Fraudulant odometer tampering. Vehicle dash reads 70948mi. Carfax shows a consistent progression of mileage. As of october 8th 2024 the actual mileage reported 269,208. This is a federal crime. [XXX] is the seller on facebook marketplace. [XXX] 's business is Premier Motorsports LLC 2800 Clifty Dr, Madison, IN 47250. [XXX] 's phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 GMC SIERRA 1500- Brookline, NH
Had GMC (Leominster, MA), perform the safety recall for the transmission on my Sierra. This is the one for the rear wheel lockup that requires a software update. My battery was completely dead after the vehicle sat for a week. No accessori s plugged in, and it's a 6 month old battery Battery tested fine and is charging now, but it appears the CPU never fully powered down after the software update, resulting in needing multiple jump starts and 3+ hours of run time to charge the battery enough to turn over on its own. I can see this being a safety issue in relation to the Auto-start, because when it is being used, the battery is needed to restart the engine. This could result in a stall at an intersection, and if drivers are not alert, may collide with a stalled vehicle.
Source: NHTSA WEB SITE