GMC Complaints

The contact owns a 2024 GMC Yukon. The contact stated that there was a strong mildew odor coming from the vehicle while entering the vehicle, and there was moisture around the trunk near the wiring harness. The vehicle was taken to Modern Auto Company (6224 MO-100, Washington, MO 63090), but the cause of the failure was not found. O'Fallon Buick GMC (2150 Technology Dr, O'Fallon, MO 63368) diagnosed the vehicle with a failure of the wiring harness and stated that there was moisture entering the vehicle through the wiring harness. However, after the contact inquired about the odor inside the vehicle, the dealer refused to continue working with the contact. The manufacturer was notified of the failure, and a claim was filed, and an appointment was scheduled for service at Dave Sinclair Buick GMC (5655 S Lindbergh Blvd, St. Louis, MO 63123). The dealer informed the contact that the wiring harness appeared to have already been replaced. The dealer found no leaks inside the vehicle and informed the contact that the vehicle would be returned. The contact hired a mold expert to inspect the vehicle while the vehicle was at the dealer. The mold expert discovered several cases of toxic mold inside the vehicle and deemed the vehicle unsafe to drive. The contact stated that her daughter had severe respiratory issues and was transported in the vehicle. The daughter had several doctor’s visits, was put on several medications, and missed 40 days from school due to her illness. The contact associated the failure with her daughter's illness and stated that her daughter’s health improved once she was no longer transported in the vehicle. Since the failure, the contact had to pay out-of-pocket for a rental vehicle. A field investigator had been hired by the manufacturer to inspect the vehicle, and the contact was awaiting the results. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 27,000.

The engine tries to die when in park. While stopped at a red light, it died and stated conditions not met to shift. Had to hit park button then restart it. This has happened 4 times. With & without auto start feature on

The contact owns a 2007 GMC Yukon XL. The contact state that when the vehicle was started, the air bag warning light illuminated with an audible chime, and the message "Service Air Bag" was displayed. The contact was taken to a dealer where it was diagnosed and determined that the driver’s side front impact sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 171,264.

The contact owns a 2018 GMC Acadia. The contact stated that after parking and then attempting to turn off the vehicle, the message " Shift to Park" was displayed. The contact stated that the vehicle was able to be parked and turned off successfully after various attempts, which included restarting the vehicle and engaging the parking brake. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

While driving at highway speed in normal traffic, the upper front grill deflector detached from the vehicle and struck the windshield, cracking the windshield. This appears consistent with the defect that is the subject of Safety Recall N24290120.

I bought the truck with 2 miles , shut off on me within 1,300 miles wouldn’t turn on , supposedly it was a bad fuse that was burned out , Second time it shut off on me again , all my sensors were going off and on and truck wouldn’t turn back on , they told me they couldn’t figure out the problem evaczue they had disconnected the battery and it erased all the codes 3rd time , they changed my oil and they forgot to torque the screw back correctly and all the oil spilled and cost my engine to lock up and mess up , they replaced the motor with a new one 4th time , supposedly it needs a replacement for a catalytic converter which is being replaced now as we speak or sometime this week

Engine seized while driving on the highway. This is the same engine that is being recalled and GM has said that the vin is not covered. The vehicle stopped running on a major highway with my [XXX] old son in the car. The dealership is saying this is the exact issue that is part of the larger investigation for GM v8 engines. There were no warning lights at all prior to the engine seizing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 GMC Terrain. The contact stated that while driving 5 MPH, the brake, ABS, and stabili-trak warning lights were illuminated. The dealer was contacted and diagnosed the vehicle with an Electronic Brake Control Module failure. The dealer stated that the manufacturer no longer manufactured parts to repair the vehicle. The manufacturer was not made aware of the issue. The failure mileage was approximately 167,446.

The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 35 MPH, the engine was making an abnormal sound, and the vehicle failed to accelerate. The engine was popping and making cranking sounds, with several unknown warning lights illuminated. The vehicle was driven back to the residence with the issues. The contact referenced NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); as a possible cause for the failure; however, the VIN was not included in the recall. The vehicle was taken to a dealer where it was determined that there was metal fragments found in the oil filter, and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.

I am reporting a serious safety defect and unreasonable delay in addressing it under safety recall N252494000 (L87 Engine – Loss of Propulsion). My GMC Yukon has an illuminated check engine light and is now also overheating. According to GM’s own customer service r, this can lead to knocking, unusual engine noises, hesitation, high RPMs, abnormal shifting, reduced propulsion, and sudden loss of propulsion while driving, increasing the risk of a crash. I have contacted multiple dealerships for urgent repair: Cappllino GMC Keller Chevrolet Joe Basil All three have advised me that they do not have enough technicians to get my vehicle in for repair. Each has urged me to continue driving the vehicle despite the active check engine light and recall, and all have refused to provide a loaner vehicle. I have also contacted GMC Corporate directly for intervention. Instead of providing a loaner or expediting repairs, they have only offered post-repair rental reimbursement (up to $44/day after a repair order is opened). This leaves me with no safe transportation option. I have been told I can “drop off” the vehicle, but I have no alternative way to get home or to work. GMC and its dealerships are putting my safety (and the safety of other road users) at serious risk by directing me to continue operating a recalled, overheating vehicle with an active check engine light while refusing to provide any loaner or timely repair. My vehicle has 34,700 miles and is nearing the end of its warranty coverage, which raises additional concerns about potential delay tactics. Please review: The L87 engine defect and related check engine/overheating issues in GMC Yukons. GMC’s handling of this recall, including widespread failure to provide loaners and instructions to customers to keep driving defective vehicles. I authorize the release of my contact information to GMC to assist with the investigation. Attachments I can provide: Screenshots of communications with GMC