GMC Complaints

Engine is consuming 3qt oil every 1,000 miles. Has been consuming oil since 34,000 mile mark and the transmission has been slipping where it revs very high before downshifting. GM has asked for an oil consumption test to be done and now we are 9,000 plus miles into it and they still say it's fine. This car is not worth the price. I can't even take it out of town due to needing the oil consumption every thousand miles by GM request. Complained about engine knocking at 22,000 miles and they said it was normal and I know it's not

I was driving my pickup to my farm. I was on a 4 lane divided highway, when i pulled into the left turning lane my pickup just randomly said "press Start/Stop button" so I stupidly did. The vehicle then shutoff or was already shutoff, I am not sure. There was no warning sign, dash lights, or weird engine noises. I would later learn the engine just blew up. The vehicle would not refire and I was forced to sit in the turning lane for 5 hours waiting for a tow truck. The highway was very busy and vehicles were buzzing past me constantly. Not a safe place to be at all! I could not get the vehicle into neutral or remove the parking brake. Multiple highway patrol officers stopped to help me and try to get the vehicle into neutral so we could pull it off the side of the highway to no avail. I crawled underneath the vehicle and disconnected the drive shaft, but then had no way of removing the parking brake. After many hours of waiting a tow truck showed up and my 1 year old pickup was drug onto it skidding the rear tires. The engine had around 12,000 miles. The vehicle went to a GM dealership for 4 weeks and got a new engine installed.

The contact owns a 2020 GMC Sierra 1500. The contact stated that while accelerating from a stop light, the rear wheels seized. There were no warning lights illuminated. The vehicle was diagnosed by a mobile mechanic with transmission failure. The vehicle was towed to the residence. The dealer was informed of the failure. The contact was informed by the dealer that the repair was not covered under warranty due to the mileage. The vehicle had not been taken to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000. The VIN was not available.

Rear end locking up still after 3 attempts at repair. Concerned about an accident when the vehicle stops moving in traffic.

Total engine failure with no warning. Vehicle has approximately 106,000 miles. While driving on Monday [XXX], the car began shaking violently and the engine light began flashing. Fortunately I was only about a mile from a GMC dealership, so I pulled into Rice GMC Buick in Knoxville, TN. They informed me that there was a catastrophic engine failure and that a complete replacement would be necessary at a cost of $15,000 dollars. I live 100 miles away in Chattanooga, TN. I understand that cars experience some level of wear and tear, but a total engine failure at just over 100,000 miles when the car has been serviced at all regular intervals is very unusual. I recommend my case be referred to active investigation #PE25001. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front left headlamp assembly low beam light unexpectedly began to flicker repetitively until the vehicle was turned off. In addition, the left front turn signal was failed, but an indication of the failed turn signal was not always present. The headlamp assembly was taken in for replacement at a local GMC dealership promptly due to safety concerns of operating the vehicle on public roadways with this condition. The safety of others was at risk due to the strobing effect of the flickering lights and not being able to drive the vehicle during conditions where headlights are necessary. The flickering/strobing condition of the headlamp was highly distractive and puts other drivers are risk. In addition, due to the natural height of the vehicle the cast of the beam is closer to the rear view mirror height of the majority of vehicles. The problem was confirmed by a local GMC dealership and was identified as a faulty headlamp assembly. The vehicle was not inspected by any other party besides the dealer who performed the diagnosis and repair. There were no symptoms of warning messages prior to the failure.

Engine stopped working while driving. agency replaced my engine with a new one, which I am not sure if it will do the same issue since this is becoming a known issue with the 6.2 engine

On December 25, 2024, my vehicle completely stalled in the middle of the highway while travelling at 65 mph. Fortunately there were no vehicles travelling in close proximity to me at the time as my speed rapidly decreased. The abrupt stall required me to pull over to the side of the road to attempt to restart. I was unable to restart the vehicle despite numerous attempts. Jump starting was also unsuccessful. I was left stranded 90 miles away from home in freezing temperatures during a snowstorm on Christmas night. My vehicle was towed to a dealership 140 miles from home as GM would not cover the cost of towing to the dealer closest to my home (68 miles away). After numerous phone calls with GM as well as the GM dealer, I was informed 9 days later that my entire engine (6.2L V8) would need replaced. I was also informed that there are two vehicles ahead of mine that require replacement of their engines and that the engines are back-ordered. They have been unable to provide an estimated timeframe on when my vehicle will be returned to me in working condition, stating it "could be months." When I was informed of the need for an engine replacement, I placed a request for a manufacturer repurchase which was ultimately denied the following week. The agent responsible for managing my case informed me that "GMC requires two to three major failures" before they will consider a repurchase approval. The dealership was not able to provide me a loaner vehicle and I was informed that GM only reimburses $44 per day toward a rental vehicle. My occupation and location require reliable transportation in harsh winter conditions so a truck is the only reasonable option. The dealership charges $75 per day to rent a basic truck. Prior to this incident, the vehicle did not have any major issues and received routine maintenance services as recommended by the manufacturer. It was never involved in any accidents. It only had 17,553 miles and was purchased brand new in October 2023.

I was driving down the highway with my teen daughter heading to a hockey tournament in Michigan. We live in Illinois. While in Michigan on the highway driving around 80 mph, I went to pass a vehicle and several service warning lights starting flashing on the dashboard. The ones that flashed were: Service ESC, Service Parking Break, Steering Assist is Reduced Drive with Care. At the time, the engine started making rattling noises and sounded rough. I could feel there was a problem right away. I carefully pulled over and turned the truck off. I waited a few minutes and then turned the truck back on. The service warning lights were still on and the engine was still running and sounding rough. I tried turning it off and on again but the same problem persisted. I then drove the truck about one mile to the next exit just to get off the highway. I was doing about 45mph during this time. I then pulled into a parking lot and contacted On Star to diagnosis the vehicle. They diagnosed a P300 code and said it was an engine misfire. I then found a local repair show and drove another 2 miles to get there. They looked at it for an hour and said they could not help me. They were also getting the cylinder misfire code. I had the vehicle towed to a dealership that same day. I had to rent a car to return back to Illinois with my daughter. After a week and a half, the dealer started looking into the issue. They diagnosed a lifter failure and said a new engine was needed. We purchased the new engine for $10,490 and the dealer installed it. Three weeks later, the vehicle was ready and we had to drive to Michigan to pick it up. I’ve reached out to GM and they just apologized and offered us 15,000 points in our GM account. We declined. We asked for financial assistance and they also declined and said it was out of warranty and it’s our responsibility to pay for all costs.

The truck was dropped off on November 11th of last year due to a valve body failure, and I’ve been informed that repairs cannot be completed because the necessary parts are unavailable. I purchased the truck in late August of last year and am now stuck making payments on a vehicle I can’t even drive. When I approached the GMC dealer about trading it in or having them buy it back, they said trading it in was an option but couldn’t offer anywhere near what I paid. To make matters worse, they have no timeline for the repairs, and buying it back isn’t an option.