GMC Complaints

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE POWER STEERING WOULD MALFUNCTION. THE CONTACT WOULD PULL OVER AND RESTART THE VEHICLE BUT THE ISSUE WOULD RECUR. THE DEALER (NYLE MAXWELL GMC 3000 I-35, ROUND ROCK, TX 78681 (512) 244-8000) DIAGNOSED THE FAILURE AND REPLACED THE STEERING GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) ENDED OCTOBER OF 2018. THE FAILURE MILEAGE WAS 67,528.

MY LIFT GATE FAILED TO CLOSE WHILE AT GROCERY STORE. IT WAS STUCK IN RAISED /OPEN POSITION. COULD NOT CLOSE MANUALLY. I HAD TO DRIVE HOME AND TO GMC SERVICE CENTER W/ LIFT GATE RAISED. THERE IS A GMC RECALL BULLETIN ON FILE14300A BUT MY VEHICLE VIN # IS NOT TAGGED, INOPERABLE LIFT GATE. I WAS ADVISED BY SERVICE MANAGER, MY LIFT GATE MOTOR HAD TO BE REPLACED. THIS IS MY 3RD CHEVY/GMC SUV AND MY FIRST TWO SUBURBANS HAD OVER 250K MILES AND NEVER HAD AN ISSUE W/ MY LIFT GATE. MY YUKON HAS ONLY 114K MILES, WELL TAKEN CARE OF AND THE LIFT GATE FAILS ME. THE EXISTING RECALL SHOULD APPLY TO MY REPAIRS, ESTIMATE COST $700.00.

IT STARTED ABOUT 6 MONTHS AFTER I PURCHASED THE VEHICLE. THE ELECTRONIC POWER STEERING WILL INTERMITTENTLY FAIL IF THE TRUCK IDLES FOR A 10-20 MINUTE PERIOD OF TIME. AND WHILE AT HIGHWAY SPEEDS. THAN START WORKING AGAIN. DURING ANY PROLONGED HIGHWAY TRIP THE TRACTION CONTROL, ABS, AND BRAKE LIGHTS WILL ILLLUMINATE. IT HAS GOTTEN SO BAD NOW THAT I CAN COUNT ON IT BEING A DAILY OCCURRENCE. SOMETIMES THE LIGHT WILL COME ON BUT THE STEERING DOESN'T ACTUALLY FAIL. WHEN I PURCHASED THE CAR I WROTE A BAD REVIEW ABOUT THE SERVICE I RECEIVED ON MY FACEBOOK. I GOT A CALL FROM THE SALESMAN NAMED NICK FEOLA SAYING THAT HE SAW THE POST AND DISCUSSED IT WITH HIS MANAGER AND TOLD ME THAT I WAS NO LONGER WELCOME AT THE DEALERSHIP. SO WHEN I CALLED TO HAVE THE ISSUES I DESCRIBED RESOLVED. I WAS HUNG UP ON WHEN MY NAME WAS GIVEN.(DAVID DUKES AT THE TIME OF PURCHASE. I HAVE SINCE CHANGE DAY MY NAME TO SINGER) I DIDN'T KNOW WHO TO FILE A COMPLAINT TO UNTIL I READ AN ARTICLE ABOUT THIS ISSUE AND SAW A LINK TO YOUR WEBSITE.

WHILE DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH IN A BAD THUNDERSTORM, THE WIPERS STOPPED WORKING, STOPPING ABOUT HALFWAY UP. AFTER PULLING OVER TO THE SIDE OF THE ROAD, WE DISCOVERED WE COULD HEAR THE MOTOR CLICKING BUT THE WIPERS WOULDN'T MOVE. WE HAD TO DANGEROUSLY DRIVE SEVERAL MILES WITH VERY LITTLE VISIBILITY UNTIL WE COULD FIND A SAFE PLACE TO PULL OVER TO TRY TO ACCESS THE SITUATION FURTHER. WE WERE 4 HOURS FROM HOME GOING ON A WEEKEND TRIP, ABOUT AN HOUR FROM OUR DESTINATION. WE HAD TO GET RAIN-X (SUGGESTED FROM THE AUTO ZONE WE WERE ABLE TO FIND) AND APPLY IT TO MAKE IT TO OUR DESTINATION. WE COULDN'T FIND ANY DEALERSHIPS WHO COULD HELP US ON THE WEEKEND, SO WE HAD TO HOPE FOR THE BEST DRIVING BACK HOME. IT WAS VERY DANGEROUS DRIVING IN THE RAIN WITH NO WIPERS, BUT WE HAD NO CHOICE SINCE WE WERE HOURS AWAY FROM HOME AND COULD NOT FIND ANY PLACE TO HELP US. UPON GETTING HOME, I TOOK THE TERRAIN TO OUR DEALERSHIP AND HAD TO GET IT FIXED. I WAS TOLD THIS IS VERY COMMON IN TERRAIN'S AND MY HUSBAND'S 2013 WAS RECALLED FOR THE EXACT SAME PROBLEM. I DO NOT UNDERSTAND HOW ONLY ONE YEAR CAN BE RECALLED WHEN IT IS CLEARLY A PROBLEM WITH ALL YEARS. IT SET US BACK $302.74 FOR THE REPAIR AND THAT WAS AFTER THE DEALERSHIP GAVE US A SMALL DISCOUNT.

THIS ISSUE BEGAN LAST YEAR IN NOV. 2018. WE WERE IN TRAFFIC AND STOPPING AND GOING UNTIL WE COULDN'T STOP AND THE BRAKE PEDAL WAS TO THE FLOOR AND THE CAR WAS STILL MOVING. WE BROUGHT THE TRUCK TO THE DEALER AND THEY SAID IT WAS THE BRAKE PADS. WE PAYED $1700 TO REPLACE ALL THE PADS. THE OTHER DAY (3 MONTHS WITH THE NEW BRAKES) THE ISSUE HAPPENED AGAIN AND THE TRUCK WOULDN'T STOP, ALMOST CAUSING AN ACCIDENT THAT COULD HAVE SERIOUSLY INJURED THE ELDERLY LADY IN FRONT OF US AND OURSELVES. THIS ISSUE IS GETTING WORSE AND PRESENTS A HAZARD TO US AND EVERYONE ON THE ROAD. THIS ISSUE OCCURS AT RANDOM TIMES, SLOWING TO GET OFF AN EXIT RAMP, IN TRAFFIC, STOPPING FOR CROSS WALKERS, ETC. WE BROUGHT IT TO THE DEALERSHIP AND THEY REQUIRE US TO REENACT (PUTTING EVERYONE IN DANGER) THE ISSUE AND UNTIL THEY EXPERIENCE IT, THEY WON'T FIX IT. LEAVING US WITH A CAR THAT DOESN'T STOP THAT WILL SOONER OR LATER CAUSE AN ACCIDENT.

TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED THAT WHILE EXITING THE FREEWAY AT 30 MPH, THE COLLISION BRAKE SYSTEM ENGAGED WITH THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE RESUMED BACK TO NORMAL. THE DEALER PRINCE CHEVROLET BUICK GMC CADILLAC OF ALBANY 2701 LEDO RD, ALBANY, GA 31707 (229)-299-4591 WAS CONTACTED BUT NO DIAGNOSED TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

SIDE BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER AND SIDE BLIND ZONE LIGHTS IN MIRRORS ARE ALWAYS ON. CONDITION HAS BEEN INTERMITTENT SINCE ABOUT 50000 MILES AND NOW IS IN THE CONDITION PERMANENTLY RENDERING THIS SAFETY FEATURE USELESS.

TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO BRAKE, THE BRAKE PEDAL WAS STIFF AND VERY DIFFICULT TO DEPRESS. THE CONTACT MENTIONED THAT THE ABS IN THE BRAKES WAS VIBRATING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

WHEN IN TRAFFIC AT SLOW SPEEDS THE BRAKE SYSTEM SHUTS DOWN AND TAKES MY BODY WEIGHT TO STOP CAR. HAD CHECKED AND NO VISIBLE LEAK. NOW GMC HAS A FIX BUT CHARGE TO FIX IF OVER WARRANTY MILEAGE. SECOND ISSUE IS THE TRANSMISSION WENT AT 96,000 MILES WHILE HIGHWAY DRIVING LOOSING ALL TOP END GEARS AT 65 MPH. GMC DID NOTHING BUT DEALER HELPED ON THO AS WELL

ON 5/12/19 THE CHECK BATTERY CHARGING SYSTEM LIGHT CAME ON, SO I LEFT OUT SIDE FACING STREET IN CASE I HAD TO JUMP TO TAKE TO DEALER ON MONDAY. I WENT IN THE HOUSE AND 1/2 HOUR LATER HEARD AND EXPLOSION AND WENT OUT AND THE TRUCK ENGINE COMPARTMENT WAS ON FIRE.