GMC Complaints

ON SATURDAY, 5/11/19, AT ABOUT 10 PM, WHILE DRIVING ON I-264, AT ABOUT 60 MPH, IN A BAD THUNDERSTORM, THE WIPERS STOPPED WORKING, STOPPING ALL THE WAY UP. THE RAIN WAS SO HEAVY I COULD NOT SEE OUT THE FRONT WINDOW AND SLOWED DOWN AND GRADUALLY PULLED OFF TO THE SIDE WITH MY PASSENGER LOOKING OUT FOR THE GUARDRAIL. WHEN THE RAIN LET UP A LITTLE, I REALIZED I WAS PARTIALLY BLOCKING AN ON RAMP AND PULLED FARTHER FORWARD. THIS WAS A VERY DANGEROUS SITUATION AS A CAR IN THE TRAVEL LANE COULD HAVE HIT ME (WHEN SLOWING DOWN) OR I COULD HAVE BEEN HIT WHILE BLOCKING THE ON RAMP DURING THIS PERIOD OF HEAVY RAIN. WHEN THE RAIN SLOWED MORE, WE DROVE 2 MILES TO THE NEXT EXIT AND PULLED OFF IN A STORE PARKING LOT. I REPLACED THE WIPER FUSE, BUT LATER DISCOVERED WE COULD HEAR THE MOTOR CLICKING BUT THE WIPERS WOULDN'T MOVE. WE HAD TO DANGEROUSLY DRIVE 40+ MILES HOME HOPING THE RAIN WOULD STAY AT A DRIZZLE AND PULLING TO THE SIDE ANY TIME THE RAIN CAME DOWN HARD ENOUGH TO CAUSE VERY LIMITED VISIBILITY. IT TOOK US WELL OVER TWO HOURS TO MAKE THE 40 MILE TRIP HOME. IT WAS VERY DANGEROUS DRIVING IN THE RAIN WITH NO WIPERS, BUT WE HAD LITTLE CHOICE SINCE WE SINCE THERE ARE NO REPAIR SHOPS OPEN AT THAT HOUR. UPON GETTING HOME, WE TOOK THE TERRAIN TO OUR LOCAL AUTO REPAIR SHOP TO GET IT FIXED. I WAS TOLD THIS IS VERY COMMON IN TERRAINS AS THERE IS A PLASTIC GEAR IN THE WIPER MOTOR THAT ROUTINELY BREAKS WHEN THE MOTOR IS ON HIGH. THE MECHANIC SAID THE PROBLEM IS SO COMMON THAT THE DEALERS' KEEP THE WIPER MOTOR IN STOCK AND HE COULD GET THE MOTOR (PART) IMMEDIATELY WITHOUT HAVING TO ORDER IT. IF THIS IS TRUE, I'D RECOMMEND A RECALL OF THE WIPER MOTOR AND THAT REPLACEMENT MOTOR CONTAIN A METAL (OR STRONGER) GEAR THAT IS LESS LIKELY TO BREAK WHEN THE MOTOR IS ON HIGH SPEED. BECAUSE YOU CANNOT JUST BUY/REPLACE THE GEAR, THE WHOLE MOTOR HAD TO BE REPLACED WHICH COST US $278.

I HAVE TO CHECK AND ADD OIL TO MY 2013 GMC TERRAIN EVERY SINGLE TIME I GET GAS. THIS IS A HUGE HAZARD, BECAUSE WHEN IT IS LOW, THE OIL LIGHT DOES NOT ILLUMINATE. I AM WORRIED FOR MINE AND MY DAUGHTERS SAFETY THAT I WILL GET STRANDED ON THE ROAD.

TL* THE CONTACT OWNED A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT DRIVERS SIDE OF THE VEHICLE. MOMENTS LATER FLAMES WERE PRESENT COMING FROM UNDER THE HOOD AND THE VEHICLE WAS ENGULFED IN FLAMES. THE DOORS WERE LOCKED AND WOULD NOT UNLOCK. THE REAR DRIVER SIDE DOOR WAS KICK OPEN AND THE FRONT PASSENGER DOOR PULLED OPENED WHICH ALLOWED THE OCCUPANTS TO EXIT. ALSO DURING THE INCIDENT THE SIDE AIR BAGS DID NOT PROPERLY DEFLATE AFTER DEPLOYMENT. THE DRIVER SUSTAINED NECK, BACK AND SHOULDER INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE LUMBAR SPINE AND HIP AND THE REAR SEAT PASSENGER SUSTAINED A BRUISED STERNUM. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

DRIVING FROM PRESCOTT, AZ TO PHOENIX, AZ WITH MY HUSBAND AND 3 YEAR OLD SON. WE WERE HEADING EAST ON SR-69 WHEN WE WERE PULLED OVER. WE WERE INFORMED THAT OUR PASSENGER SIDE BRAKE LIGHT WAS NON-OPERATIONAL. AFTER INSPECTION IT WAS FOUND THAT TURN SIGNAL AND HAZARD LIGHTS WORKED BUT NOT BREAK. A REPAIR ORDER WAS ISSUED. WE TOOK IT TO THE GMC DEALERSHIP AND WAS TOLD THE WHOLE TAIL/BRAKE LIGHT HOUSING, WIRE, AND POTENTIALLY THE FUSE NEEDED REPLACED AND THAT IT WOULD COST $700. WE WERE ALSO TOLD BY THE DEALERSHIP THAT A THEY HAVE HAD SEVERAL GMC YUKON OWNERS COME IN WITH THE SAME ISSUE AND THAT IT WAS A PART MALFUNCTION THAT MAY OR MAY NOT BE COVERED BY OUT WARRANTY.

WHEN SHUTTING MY DOOR AND ESPECIALLY MOVING AND HITTING VERY LIGHT BUMPS IN THE ROAD AT ALL SPEEDS THE HEADLIGHTS SHAKE ON MY TRUCK . I HAVE THE HID HEADLIGHTS AND IT IS VERY DISTRACTING TO ME AND PROBABLY TO OTHER DRIVERS . I ONLY HAVE 500 MILES ONE MY TRUCK .

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON DENALI. THE VEHICLE WAS TAKEN TO A DEALER (GILCHRIST CHEVROLET BUICK GMC DEALERSHIP TACOMA, 6014 S TACOMA WAY, TACOMA, WA 98409, (253) 777-3085) WHERE IT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BUT THE PARTS WERE NOT AVAILABLE FOR LONGER THAN 3 YEARS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE REMEDY AND PART MAY BE PROVIDED SO THAT THE VEHICLE MAY BE REPAIRED. THE MANUFACTURER PROVIDED NO FURTHER DISCLOSURE FOR THE REMEDY AND PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE HEADLIGHTS ARE EXTREMELY DIM - ALWAYS HAVE BEEN. FOUND OUT IN MARCH FROM A COLLEGE CLASS THAT THERE WAS A RECALL I WAS UNAWARE OF (NEVER SAW MAIL ABOUT IT). ANYHOW, A 2004 VEHICLE IS ONLY GETTING OLDER AND ITS LIGHTS ARE A HUGE LIABILITY. MORE CURIOUS AS TO WHY THERE'S A DEADLINE FOR A RECALL (IF THERE IS A PROBLEM WITH A VEHICLE THAT IS SOLD THEN IT SHOULD BE FIXED - ESPECIALLY IF IT PUTS OTHERS AT RISK).

ALL THE CARS' AIRBAGS DEPLOYED SPONTANEOUSLY, I WAS ON A SMALL STREET , GETTING OUT OF THE GYM'S BUILDING PARKING

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE EXITING THE FREEWAY AT 30 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO TURN THE VEHICLE ON 3 TO 4 TIMES AND IT RESUMED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER MASTRIA BUICK GMC (1525 NEW STATE HWY, RAYNHAM, MA 02767 (800)-821-1998) WHERE IT WAS DIAGNOSED WITH EXCESSIVE ENGINE OIL CONSUMPTION AND THE PISTON RING NEEDED TO BE REPLACED. THE OIL WAS REPLACED IN THE VEHICLE BUT NO FURTHER REPAIRS WERE COMPLETED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 158,396.

TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT THE PASSENGER SIDE TAIL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKING TO WALKER BUICK GMC (1616 MACARTHUR DR, ALEXANDRIA, LA 71301 (318) 542-7481) WHERE THE CONTACT WAS INFORMED THAT PIG TAIL WIRING WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 55,000.