GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 GMC SIERRA 1500
    - Lumberton, NC

    Hard changes with transmission like a car has hit you from behind. It has had a hit in the transmission changing gears since 15,000 miles but it has progressively gotten worse and at 67k it’s enough to knock you to change steering direction.

    Source: NHTSA WEB SITE
  • 2017 GMC ACADIA
    - Keysville, VA

    The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 GMC YUKON XL
    - Westfield, NJ

    Windshield wipers periodically fail to operate when turned on. This is but extremely dangerous because it's been impossible to determine what the cause is. When the wipers stop working, I adjust the speed from the intermittent settings to LO and HI and there is no change. I can turn the RainSense setting to OFF and there is no change. The wipers stop working and then after a few minutes, will turn back on. I have taken the vehicle to the multiple GMC dealers for service and they cannot diagnose the problem because it only occurs periodically. They refuse to change parts in an attempt to fix it. I have called GMC Customer Care and their response is "take it to another dealer". I have showed the videos I have captured of this dangerous situation and the dealers don't care. I have the videos and can share (but this site doesn't allow upload of videos). This is extremely dangerous. The wipers have cut out at highway speed in torrential downpour multiple times.

    Source: NHTSA WEB SITE
  • 2014 GMC ACADIA
    - Essex, MD

    The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 GMC SIERRA 1500
    - San Antonio, TX

    The contact owns a 2018 GMC Sierra LD. The contact stated the vehicle experienced jerking and shaking. The contact also stated when the accelerator pedal was applied, the vehicle made a loud noise and lunged. There were no warning lights illuminated. The vehicle was taken to the dealer where a transmission flush and an alignment were performed. However, the contact stated the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 GMC SIERRA 2500
    - Clarksville, TN

    The contact owns a 2024 GMC Sierra 2500. The contact stated while driving at an undisclosed speed, the sun struck the solar panel used to charge the battery, and the surge from the battery entered the pigtail going through the truck, and disconnected the brake module, causing it to become disengaged from the vehicle. The contact took the vehicle to the camper and vehicle dealer who both stated there was no issue for concern. The vehicle was not repaired. The manufacturer of the camper and the vehicle were made aware of the issue. The vehicle failure mileage was 8,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 GMC SIERRA 1500
    - Maryland Heights, MO

    The contact owns a 2015 GMC Sierra 1500. The contact stated that while at a stop light and attempting to accelerate, the vehicle jerked and stalled. The vehicle failed to restart and was towed to a dealer and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 GMC SIERRA 2500
    - Chester, VA

    The contact owns a 2023 GMC Sierra 2500. The contact stated while driving 45 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond. The contact stated that the engine was revving abnormally. The contact stated that the check engine and an unknown "orange-colored" warning light illuminated. The contact pulled over and turned the vehicle off and was afraid to restart the vehicle. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that a valve in the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 GMC ACADIA
    - Oakland, ME

    The contact owns a 2017 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 GMC SIERRA 1500
    - Fairmont , WV

    I kept getting a constant alert on my vehicle dash board that said "service trailer brake system" the beeping alert was quite literally constant and it covered up the digital speed odometer, every time I tried to acknowledge the alert it would just pop up and start beeping again. I searched online and quickly realized that this problem with the brake system has plagued GM vehicles for several years and I attempted to fix the issue myself by buying factory parts that other GM owners stated was the issue but it did not correct the issue. I ended up needing to take it to a GM service center and my vehicle was there for 2 business days and it ran me several hundred dollars to have GM fix the issue in the electrical brake system. Again according from online research this problem has plagued a large number of GM vehicles and it would be nice to see GM issue a recall and correct the issue so other people don't end up in the situation I was in.

    Source: NHTSA WEB SITE