GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 GMC YUKON
    - Lorena, TX

    The lighting on the entire interior infotainment area will randomly go bright and dim all by itself. I was almost in an accident on the interstate due to this. It was blinding and distracting to have the lighting dim and then go bright. It has been randomly doing this for about a month. I called GMC and they said they had no record of this happening on other vehicles, however when I searched for the issue with my vehicle, I realized other GMC owners have experienced the same issue. I was able to get a video of it happening one morning while waiting in my driveway to drop my kids off at the bus stop. I was in the parked position. There are no warning or messages when the lighting malfunctions, so I am not at all prepared when the car turns the lighting to MAX brightness. It poses a risk when driving by blinding the driver, causing the driver to loose focus while driving trying to adjust the lighting back to dim. It is an unnecessary distraction. The dealership couldn't confirm any malfunctions in my car. As previously stated, I have a video of the malfunction, but I am not able to upload it. I am willing to send via email.

    Source: NHTSA WEB SITE
  • 2014 GMC ACADIA
    - Darien, IL

    GMC has not repaired this life threatening air bag issue and states there is nothing they can do at this time. Why can't GMC replace the defective driver's air bag module and resolve this issue immediately. This can be a life or death scenario to drive this vehicle.

    Source: NHTSA WEB SITE
  • 2014 GMC ACADIA
    - Andover, MN

    The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 GMC ACADIA
    - LORAIN, OH

    AIRBAG HAS BEEN RECALLED SINCE MAY 2023 AND HAS NOT BEEN REPAIRED YET. THIS IS A SERIOUS RECALL, AND IT NEEDS TO BE REPAIRED NOW. IT IS RIDICULOUS THAT THE COMPANY KEEPS SAYING THEY DO NOT HAVE THE PARTS TO REPAIR THIS FOR 9 MONTHS WHEN PEOPLE COULD DIE FROM THIS.

    Source: NHTSA WEB SITE
  • 2017 GMC YUKON
    - Traverse City, MI

    This happened 5 years ago but I never reported it. GMC 2017 Yukon. I put my SUV in park, and entered and exited it several times while parked in my driveway. When I went to grab my purse (standing at drivers side door, reaching for purse on passenger seat) the car rolled. I was on a sloped driveway. The car rolled backwards, and I tried to jam it into park more strongly, but it just made a grinding noise and kept going. I was knocked over by the car door, pulled under the car and ended up having my legs run over by the car. I sustained injuries which affect me to this day. I was transported to the hospital by an ambulance after a 911 call, so I presume there is a police report. I was injured and dazed. This happened on [XXX]. I am only reporting it now since I never thought about doing so before I read an article today about cars being recalled for this problem. If other people have my model of car and this is a problem, I would want them to know. I was thinking maybe I hit the gear shift with my purse and knocked it out of park, but this should not have happened without the brake depressed. I was standing next to the drivers side door when this happened. I did have the car taken to the dealership to be examined, and they said it was ok, but could not really explain how this happened. I still have this SUV but am very cautious about any situation where the car could roll when in park and cause injury. The car crashed into a tree and that stopped the rolling. Has there been other reports of this happening with this model of car? I would like to know, because if there is a problem that has come to light in this, I will get a different vehicle! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2021 GMC SIERRA 2500
    - Black Rock, AR

    The tailgate latch is not waterproof, and opens on its own sometimes. this can allow things to fall out of your truck.

    Source: NHTSA WEB SITE
  • 2016 GMC ACADIA
    - Wausau, WI

    The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 GMC ACADIA
    - Seneca, SC

    The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 GMC ACADIA
    - Newark, NJ

    The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 GMC ACADIA
    - Robinson, TX

    The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE