GMC Complaints
View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 GMC ACADIA- Seattle, WA
Recall - no parts available- “If airbag is deployed metal fragments could cause serious injury or death” I feel uncomfortable every time I seatbelt myself in to drive. Get the parts and fix the recall please!
Source: NHTSA WEB SITE -
2016 GMC TERRAIN- Emmitsburg , MD
Driving down the road yesterday and outta nowhere I lost power and got a low oil pressure warning then the car just shut off merging onto a busy highway. Blown rear main seal and locked up the engine with no warning. Only 65k miles on the car. Dealership wants to charge me 11k to replace the engine. This is a very common occurrence with this vehicle I’m reading now. This could’ve caused a major accident
Source: NHTSA WEB SITE -
2022 GMC TERRAIN NA- Oxford, MA
The contact owns a 2022 GMC Terrain. The contact stated that on four occasions while driving with the Adaptive Cruise Control function engaged, the vehicle shut off unintendedly. The Adaptive Cruise Control was set to 76 MPH and the vehicle decelerated to 34 MPH in several seconds. The contact stated that the steering wheel became inoperable. After several attempts, the vehicle restarted and drove at approximately 18 MPH. The contact stated that the vehicle entered Auto-Stop Mode. There were no warning lights illuminated. The contact called the local dealer but the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 6,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 GMC SIERRA 1500- Crawfordville, FL
The contact owns a 2019 GMC Sierra 1500. The contact stated that while the vehicle was parked, the shift to park message was displayed. After turning off the vehicle, there was an abnormal beeping sound heard. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,018.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 GMC YUKON XL- Navarre, FL
The vehicle shuts off when driving in stop and go conditions but not related to the auto stop function. A message across the dash appears “Please push start button”. This has happened more than once but there are no check engine lights or anything else appearing on the dash. The vehicle just keeps shutting off without any warning or pressing anything.
Source: NHTSA WEB SITE -
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2017 GMC YUKON- San Marcos, TX
Transmission /torque converter I was driving on highway and all of a sudden what seemed like the engine lost power and I could not accelerate. After heading to slow lane and few seconds later everything went back to normal. A week later same thing happened but this time it wouldn’t shift to second gear. I was stranded on side of road. Before calling help , I let it idle for a few minutes and tried again to put in drive, it worked again. I made it home. Next day it just started making a loud noise under truck. Was able to get a mechanic and he said it’s the transmission. Has 103k miles and is out of warranty
Source: NHTSA WEB SITE -
2011 GMC TERRAIN- buhl, MN
continuous excessive oil issues burns and uses 3-5 quarts of oil every week to 2 weeks causing engine issues slow acceleration lurching and chugging issues with engine won’t downshift or upshift correctly transmission seizing issues have spent 1000s of dollars trying to fix this issue and mechanic has said it’s just a commen issues with this make and model and year range just have to keep pouring oil in each week which is costly and eventually will cause my engine and transmission to fail.
Source: NHTSA WEB SITE -
2022 GMC TERRAIN NA- BUFFALO, MN
While driving my 2022 1.5L Turbo GMC Terrain at 65 mph with the air temperature at -2 degrees below zero Fahrenheit the check engine light came on with the error message "Engine Power is reduced." I coasted to the side of the road and put the car into park. I was 200 miles from home and after working with my insurance roadside assistance, I wasn't able to get a tow truck after 3 hours of waiting in sub zero temperatures. I called the local GM dealership in my home town to ask if I could drive the SUV and they said I could at less than 35mph. I drove 100 miles to a town where a tow truck was available. I brought the SUV to the GM dealership and they said the issue is ice and condensation in the inner cooler CAC system. They said my SUV wasn't updated for the cold weather package. I was told my engine needed a cold weather package in order to drive it in sub zero temperatures. After reviewing this issue online, I found there was a recall for 2018-2022 1.5L Turbo GMC Terrain vehicles that experience these issues but my VIN number wasn't included in the recall. I called GMC to report the issue with my SUV and after speaking with multiple people was told that it wouldn't be covered under the recall due to the "numerous factors" that determine what VIN numbers fall into a recall. My SUV has the same engine, is the correct year, and has the same engine problem as the GMC Terrains that were included in the recall. I now have to pay out of pocket for repairs and the engine fix of installing a cold weather package that is covered under the recall. I believe the recall needs to be expanded to additional VIN numbers.
Source: NHTSA WEB SITE -
2012 GMC YUKON- Maple Shade, NJ
Dashboard cracked, afraid that if airbag deploys shards of dashboard will come flying at both driver and passenger. It started as a little crack, than expanded across the entire dashboard
Source: NHTSA WEB SITE -
2014 GMC ACADIA- San Benito, TX
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE