GMC Complaints

View complaints related to GMC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 GMC ACADIA
    - Winthrop Harbor, IL

    Recall Number: 23V334000. GMC Acadia General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect. Recall consequence An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. Recall action. Dealers will replace the driver's air bag module, free of charge. Owner notification letters are expected to be mailed June 26, 2023. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980. I have called and spoke with GMC in Gurnee Illinois and was told "there is no remedy for this recall". I will be driving upwards of 11 hours and feel it is unsafe and unreasonable for them to not change something that could be potentially deadly.

    Source: NHTSA WEB SITE
  • 2018 GMC TERRAIN
    - Richmond Hill, GA

    The contact owns a 2018 GMC Terrain. The contact stated while driving approximately 30 MPH, the vehicle decelerated and failed to accelerate over 25 MPH while the accelerator pedal was depressed. The contact stated that a message was displayed on the instrument panel to “Continuously Drive Vehicle Above 30 MPH”. The contact stated that after the vehicle decelerated into engine power mode, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the Diesel Particulate Filter (DPF) failed and needed to be replaced. Additionally, the contact stated that the vehicle was taken to the dealer twice where it was diagnosed that the Diesel Particulate Filter (DPF) needed to be unclogged. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to contact the warranty company, but no further assistance was provided. The failure mileage was approximately 110,696.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 GMC SIERRA 2500
    - Lake village , IN

    Driving on the expressway around 60 mph when the truck went into limp mode slowing me down to 40 and then would not shift gears Tcm went out gm told me that there is a big problem

    Source: NHTSA WEB SITE
  • 2014 GMC ACADIA
    - North Bend, OR

    I received a recall for my vehicle months ago due to an airbag issue. The recall states there may be metal fragments in my airbag. This makes the car unsafe to drive. GMC still has no estimated time frame for when the parts will be available. I can’t afford to go out and buy another car while this one just sits. I don’t know how I’m getting my child to and from school starting the day after tomorrow. GMC will not offer a courtesy car and will not buy back the vehicle. This is unacceptable that they just expect me to drive this vehicle knowing there is a chance the safety equipment could kill the occupants of the vehicle.

    Source: NHTSA WEB SITE
  • 2015 GMC YUKON XL
    - Murfreesboro , TN

    My car is giving me all kinds of warnings, parking assist off, rear back up, trailer brake, the radio sounds go off, blinker sounds go off, while trying to park power steering locks up, it will die in the middle of a turn. It’s doing everything The 2015 recall was created for. I do not think my car was fixed during the recall period. It is very hazardous.

    Source: NHTSA WEB SITE
  • 2011 GMC SIERRA 2500
    - Covington, GA

    TCM failed. Couldn’t find the parts required. Truck sat 700 miles away from me for four weeks. Had to have part repaired in hopes it worked. As of now I still have some issues but would not have the truck at all if I had to wait for a part

    Source: NHTSA WEB SITE
  • 2011 GMC ACADIA
    - Hiram, GA

    The engine light came on. Had a mobile mechanic look at it, he ran a diagnostics, it showed a P0017 code. He advised to get another opinion on how to repair, as he said it may need a new engine. Took it to a local repair shop, was told the same thing. The Acadia runs fine, and only has 116K miles. The problem is that it will not pass the required emission test for annual registration and tag. The cost of a new engine was estimated at about $10K, which is more than the Acadia is worth. Was told that these vehicles have had a history of this same issue.

    Source: NHTSA WEB SITE
  • 2011 GMC SIERRA 2500
    - Bull Shoals, AR

    When vehicle is warm and shut off, upon restart it will not go in to any gear, there was no warning lamps. An independent repair facility determined the Transmission Control Module was defective. General Motors has no parts available, and I know fro a fact it is a rather large issue.

    Source: NHTSA WEB SITE
  • 2023 GMC YUKON XL
    - Byhalia, MS

    I was driving on Highway 78 from Alabama to Mississippi, when all of a sudden we heard a loud explosion type noise. My husband looked up at the panoramic sunroof, and there was a large hole, along with shattered glass. We looked in the SUV, and there were no objects to be found that could have broken the sunroof. It appears the sunroof spontaneously exploded.

    Source: NHTSA WEB SITE
  • 2012 GMC TERRAIN
    - Boonville, IN

    My lift gate has been failing since i bought it used from a local dealership. It's closed down on my mom's leg when she was situating luggage that she'd put in. It has tried closing on myself as well each time i opened it(4×) & when I tried to stop it by pushing up on it, it only forces itself down not up. This is very dangerous & had an old recall from GM motors due to the struts in the lift gate was faulty & made by stabilize whom had numerous lawsuits from other manufacturers due to injuries & deaths. The dealership refuses to fix it for free even though they knew the issue with it cause it was brought to their attention by their detail guy whom had it close on him as well. This a is major issue that needs addressed asap. And not at the expense of the owners but the manufacturers & dealerships that knowingly sell these autos that can be dangerous.

    Source: NHTSA WEB SITE