2025 GRAND DESIGN LINEAGE Complaints

The contact owns a 2025 Ford F-600 SD. The contact stated that while driving at an undisclosed speed, the front of the vehicle raised up and the contact discovered that the vehicle, which had been converted into a motorhome, was improperly weighted, causing excessive weight on the rear axle. The contact stated that there was no clearance between the rear spring pack and the bump stop because the rear of the vehicle was significantly heavier than the front. The contact stated that the rear springs were resting on the frame of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that additional rear springs needed to be installed to increase the clearance between the springs and the bump stops. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 3,300.

The contact owns a 2025 Grand Design Lineage RV built on a 2024 Mercedes-Benz Sprinter 4500 Chassis. The contact had received notification of NHTSA Campaign Number: 25V473000 (EQUIPMENT, LATCHES/LOCKS/LINKAGES); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool showed no open recall.

On 6/30/25 I originally reported the Safety Issue (Case #11670309). The engine dies while driving. The display indicates "Low Fuel Pressure" and the Check Engine light comes on. The vehicle has been to the Ford Service Center several times for repair. They have validated the issue and have documented the DTS codes. Some components have been replaced or overlaid. My and other's safety has been put at risk. When the engine dies the vehicle has no power steering or power brakes. Pulling over to a safe location is difficult or not available. Most recent event occurred on 8/10/25.