2022 GRAND DESIGN MOMENTUM Complaints

VIN: [XXX] 2022 Grand Design Momentum 395ms has frame failure and welds are breaking, cabinets slowly dislodging from interior walls. Also, not in my case yet but many have their pin boxes coming loose while driving down U.S. roadways. This is a danger to owners and others on the road if they finally break. Grand Design's Service Response Team came out to verify our frame failure and said it is just within tolerance but it is happening and that we needed to take it back to Grand Design to get it repaired as soon as possible. I have an [XXX] appointment to get it fixed but this is a much bigger problem for others with more serious frame failure. There are also people that have taken their RVs back a second time because repairs were not done correctly. They apparently are trying to get people to sign Non-Disclosure Agreements before repairs are made. The parent company Winnebago and Grand Design know this happening to other Grand Design 5th wheel owners people with 5th wheels. The bolts holding the walls to the frames are coming loose. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Frame started to flex excessively in the king-pin area and on the inside, above the king-pin area. Issue was confirmed by independent RV dealer. The movement exceeded Lipperts stated limits for the frame to flex. After consulting with Grand Design and Lippert, instructed to take RV to local Grand Design dealer for further inspection and repair. Dealer found broken welds on the frame, broken bolts attaching side wall to frame, and missing bolts intended to attach wall to frame. After authorization by Grand Design and Lippert, Lippert send repair tech Onsight to repair. Broken welds were repaired with additional steel added to frame and missing/broken bolts replaced.