HEARTLAND Complaints

WE WERE TOWING OUR 2010 HEARTLAND EAGLE RIDGE 5TH WHEEL TRAILER. WE WERE TRAVELING AT APPROXIMATELY 60 MPH WHEN THE TREAD OF THE POWER KING TOW MAX STR ST 235/80R/16 DOT #83B5 GPB COMPLETELY PEELED AWAY FROM THE TIRE. THIS CAUSED SIGNIFICATE DAMAGE TO THE FENDER AND SLIDE RESULTING IN $3100 IN DAMAGE. WE WERE ON A ROAD WITH NO SHOULDER SO HAD TO CONTINUE ON TO THE NEXT TOWN APPROXIMATELY 5 MILES AWAY WHERE WE WERE ABLE TO CHANGE THE TIRE. THE TIRE PRESSURE WAS AT THE RECOMMENDED PRESSURE OF 80 PSI. ON AUGUST 14, 2015, ABOUT 15 MILES FROM OUR HOME THE TREAD FROM THE TIRE ON THE OTHER SIDE OF THE CAMPER SEPERATED. THE TREAD WAS WEDGED IN THE AXEL. THERE WAS DAMAGE TO THE FENDER, WIRING HARNESS AND PROPANE LINE. THIS DAMAGE AMOUNTED TO $1500. NEEDLESS TO SAY ALL THE TIRES WILL BE REPLACED NOW BUT NOT WITH THIS BRAND OF TIRE.

2013 HEARTLAND 3610 RE 5TH WHEEL RV. OEM TIRES. POWER KING TOW MAX ST235/80R16 STR TIRES. CHECKED TIRE PRESSURES WITH TIRE GAUGE BEFORE TRIP. ALL AT 80 PSI COLD. INSTALLED TPS SENSORS AND CHECKED MONITOR. WORKING. 6 MILES INTO TRIP AFTER PULLING OUT FROM A RED LIGHT AT AROUND 20 MPH THE REAR LEFT AXLE TIRE BLEW OUT THROWING PLASTIC TRIM PIECES ACROSS THE ROAD. TOP OF THREAD BLEW APART. REPLACED WITH SPARE TIRE. WENT ABOUT 23 MORE MILE AND RIGHT AFTER CHECKING TIRE PRESSURE MONITOR, FOR PRESSURE AND TEMP. BOTH OK. THE RIGHT FRONT AXLE TIRE BLEW OUT WHILE DRIVING 55 MPH, THROWING FENDER TRIM PIECES ACROSS THE ROAD. FOUND RIGHT SIDE REAR AXLE TIRE WITH PIECES OF THE TIRE BELT STRAINS STARTING TO COME THREW THREAD PART OF THE TIRE. DIDN'T BLOW OUT YET. HAD ALL FOUR TIRES REPLACED. KEPT ALL TIRES. NOW HAVE REPLACED THE SPARE. BOTH SIDES OF CAMPER WHEEL FENDER AREAS DAMAGE.

THE FOLLOWING ITEMS HAVE FALLEN OFF OF MY BRAND NEW HEARTLAND WILDERNESS RV, TO THE BEST OF MY KNOWLEDGE WHILE IN TRANSIT ON THE HIGHWAY: SPARE TIRE COVER, HOLDING TANK DRAIN CAP, EXTERNAL PROPANE GAS QUICK CONNECT COUPLING, STABILIZER MOUNTING SCREWS, BUMPER END CAP, LICENSE PLATE MOUNTING BRACKET, GATE VALVE T-HANDLE. THESE ITEMS FELL OFF OVER A PERIOD OF TIME SINCE I PURCHASED THE RV NEW IN APRIL OF 2014. WHETHER THIS IS DUE TO LACK OF DEALER PREPARATION(CAMPING WORLD OF ASHEVILLE, NC OR MANUFACTURING DEFECTS(HEARTLAND) I CAN NOT THEORIZE. IN MY OPINION THESE INCIDENTS PRESENT A DANGER NOT ONLY TO MYSELF BUT MY FELLOW TRAVELERS ON THE HIGHWAYS.

TL* THE CONTACT OWNS A 2013 HEARTLAND SUNDANCE XLT. WHILE DRIVING AT 65 MPH,THE AWNING MOTOR FAILED CAUSING THE AWNING TO UNFOLD. THE CONTACT STATED THAT THE FAILURE CAUSED SEVERE DAMAGE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED, BUT NO REMEDY WAS OFFERED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V181000 (EQUIPMENT). THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

THE TRAILER TIRES OPEN RANGE RV BUYS THROUGH LIONSHEAD TIRE AND WHEEL ARE DANGEROUS. WE HAD TIRE SEPARATION WITH ONLY 12,000 MILES ON THEM. LOOKING AT MANY RV FORUM SITES, TIRES FOR TRAILERS ARE NOT LASTING VERY LONG AND ARE CAUSING DAMAGE AND ACCIDENTS. YOUR WEBSITE DOES NOT HAVE OPTIONS TO SPECIFY THE RV MANUFACTURER (OPEN RANGE, NOW BOUGHT BY HEARTLAND) OR TIRES (LIONSHEAD AKURET TIRES).

TL* THE CONTACT OWNS A 2012 HEARTLAND BIGHORN SILVERADO TRAILER EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE: LT235/80R16 E. WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT WITHOUT WARNING. THE TIRE WAS REPLACED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 8,000. UPDATED 8/6/15*CN UPDATED 12/23/2015*JS

TL* THE CONTACT OWNS A 2015 HEARTLAND BIG HORN 3875FB RECREATIONAL TRAILER. THE CONTACT STATED THAT THE HOLDING TANK HEATER PAD BECAME OVERHEATED AND BURNED A HOLE INTO THE GRAY WATER TANK. THE FAILURE CAUSED A WATER LEAK. THE DEALER REPLACED BOTH THE HEATING TANK AND THE YETI PAD; HOWEVER, THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. ADDITIONALLY, THE BEDROOM SLIDE WOULD ATTRACT MOISTURE AND FROST THROUGHOUT THE WINTER. THE DEALER SENT SOMEONE TO MAKE REPAIRS TO THE INSULATION IN THE RECREATIONAL VEHICLE WHICH WAS VACUUM BONDED; HOWEVER, THE FAILURE WAS RECURRING. THERE WAS RAIN LEAKING INTO THE VEHICLE FROM THE WALL ON THE DOOR SIDE TO THE BEDROOM, WHICH WERE WOOD TRIMMED. THE CONTACT WAS CONCERNED THAT THERE WAS WATER LEAKING IN PLACES WHERE SHE WAS UNABLE TO SEE THE FAILURE. AS A RESULT, THERE WAS SEVER WATER DAMAGE ON THE WALLS AND THE CEILING. THE KITCHEN ISLAND WAS ALSO DEFECTIVE AND THE CONTACT STATED THAT WHEN TRAVELING, THE ISLAND WOULD CONTINUOUSLY STRIKE THE REFRIGERATOR DOOR. THE DEALER PROVIDED A REPLACEMENT DOOR BUT THE CONTACT STATED THAT THE DEFECT WAS IN THE ISLAND AND, UNTIL REPAIRED, IT WOULD CONTINUE TO STRIKE THE DOOR. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 1,000.

ONE OF THE LEAF SPRING HANGER NUTS FELL OFF DURING TRAVELS. I AM NOT AWARE OF HOW LONG ITS BEEN MISSING BUT I HAVE ONLY USED THE CAMPER 3 TIMES AND JUST RETURNED FROM A 4 HOUR DRIVE WITH IT AND NOTICED THE BOLT STICKING OUT ABOUT HALF WAY.

DRIVING ONTO AN ONRAMP FROM HIGHWAY 20 ON TO I-80 EAST IN CALIFORNIA ~ 50 MILES WEST OF RENO, NV. TRAVELING ~ 40MPH; DRY ROAD CONDITION AND THE OUTSIDE TEMP WAS ABOUT 50 DEGRESS; TOWING OUR 2015 HEARTLAND 5TH WHEEL RV. BLOWOUT ACCRUED WITH TOWMAXX STR 235/80/R16. CAUSED $3000.00 TO THE RV. CURRENTLY IN TOUCH WITH DYNAMIC TIRE FOR RESOLUTION.

DRIVING SOUTH INTO GA WITH OUR 2104 HEARTLAND CYCLONE 5TH WHEEL ,I STOPPED AT A REST AREA. AS ALWAYS, I DO A WALK ABOUT RV INSPECTION. LOOKING AT THE RV TIRES I SPOTTED A GOLF BALL SIZED BALLON IN THE SIDEWALL OF OUR 235/85R-16 ''TOW MAX" TIRE LOCATED RIGHT AT THE EDGE OF THE RIM. THE TIRES HAVE ABOUT 7,500 MILES ON THEM, EXCELLENT TREAD AND INFLATED TO 80PSI AS RECOMMENDED BY HEARTLAND RV. I PUT THE SPARE ON AND PROCEEDED TO FIND A TIRE SHOP. WE STAYED AT A CAMPING WORLD LOT. ABOUT 2 HOURS INTO OUR STAY WE HEARD A VERY LOUD NOISE. THE TIRE BLEW SITTING WITH NO PRESSURE ON IT, MOUNTED IN THE SPARE TIRE RACK. UPON REMOVAL AT A TIRE SHOP, IT WAS NOTED THAT "THEY WERE PROPERLY INSTALLED" WITH NO CUTS. I REPLACED ALL THE TIRES WITH NEW 14 PLY TRAILER TIRES. I HAVE HEARD OF ALL THE COMPLAINTS OF THESE TIRES AND IT IS TIME FOR ACTION. PLEASE ADVISE. *TR