2022 HONDA ACCORD Complaints

I am writing to formally report a serious, recurring safety hazard involving the infotainment unit in my Honda Accord Sport. While driving, the infotainment screen unexpectedly resets, shuts down, switches audio channels/radio stations, and drops live navigation/maps. These spontaneous failures cause sudden, unpredictable driver distraction and eliminate essential turn-by-turn navigation during active trips. Because this defect compromises my ability to keep my full attention on the road, it poses a direct safety hazard. I have recorded video evidence documenting these sudden reboots and malfunctions while the vehicle is in operation. Video like is below. [XXX] This has been happening for a few years but I have never been able to get it on video until now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What is considered the “infotainment center” is what Honda is calling “ghosting”. It randomly selects things or doesn’t work. It makes it impossible to use maps via this device taking out the safe option to use directions. It is also highly distracting while driving as it could be randomly calling someone and you’re desperately trying to make it hang up while it’s also not responding so you have to dig out your phone which is not something that you should be grabbing while driving. It falsely reports crashes and cops etc to Google Maps. It randomly chooses what it does or doesn’t want to do and when. It’s chaotic and concerning on top of removing the ability to safely map places. Other times it doesn’t respond at all. Video available as needed. Too large to upload

I am writing because I am having an ongoing problem with my car stereo ghosting. I understand it to be the digitizer that Honda is fully aware of. When I called to speak with the service manager at the Honda dealership where I purchased my Honda Accord from in 2022, along with a Honda Care warranty, I received a well rehearsed and scripted response about Honda being aware of the problem. I was told that the issues they are experiencing with ghosting is a software issue and not a hardware issue, and for that reason Honda is no longer replacing the touchscreen or making any attempt to resolve these issues. According to the service manager at Hendrick Honda of Charleston, Gary Hamilton, their dealership has been instructed to stop switching out the hardware, as switching out the hardware has only made the problem worse than it already is. When I bought the 100K Honda Care extended warranty, with my vehicle in 2022, the key selling point that the sales manager used to sell me the warranty was all the things that could potentially go wrong with the vehicle’s electronics, including the Infotainment system and car computer. This problem that I have been experiencing with my car audio is NOT a new problem and has gotten progressively worse as time goes on. Honda has been having this same problem with all 10th generation Honda Accords (2018-2022). I pay for a monthly/annual subscription to SiriusXM radio, which I can no longer seem to enjoy because the infotainment system repeatedly kicks me out and goes completely haywire on me. I have a video that I took over a period of approximately one week and I am prepared to exercise my rights to getting this problem rectified and resolved if necessary. I am seeking a class action lawyer who may be willing to file a class action suit against American Honda Motor Corporation. In exercising due diligence, I’ve learned that the problems I am experiencing are the exact same kinds of problems that Honda Care is designed to protect us from

The vehicle's infotainment touchscreen intermittently registers phantom/ghost touches without anyone touching the screen. It randomly changes radio stations, screens and functions. During these episodes the touchscreen becomes unresponsive to the driver's actual inputs. The problem is significantly worse when the vehicle interior/display is hot. This creates a significant driver distraction and prevents the driver from reliably controlling the infotainment system. The condition has been occurring repeatedly over approximately two years

The infotainment touchscreen in my 2022 Honda Accord is malfunctioning and repeatedly registering phantom or “ghost” touches without any input from me. While I am driving, the system unpredictably changes screens, changes radio stations and audio settings, interferes with phone/CarPlay functions, and makes selections on its own. The malfunction can happen suddenly and repeatedly while the vehicle is in motion. This is frightening and creates a serious driving distraction because the unexpected activity draws my attention away from the road and causes me to try to determine what the system is doing or correct unwanted selections. I am concerned that this unpredictable malfunction could contribute to a crash. There is no warning before it occurs, and I cannot reliably predict or control when it will happen. The vehicle is available for inspection, and I am seeking evaluation by an authorized Honda dealership. I am requesting that NHTSA investigate whether this is a widespread safety-related defect because other owners have reported similar phantom-touch behavior.

The head gasket failed in the engine. Coolant leaked into the cylinder head causing the engine to overheat and put the driver at danger to immediate vehicle failure while driving. The problem was confirmed by the dealer. The vehicle has only been inspected by the dealership. There were warning lamps that indicated engine overheating.

1) incident 1: While changing lanes on an empty street emergency brake kicked in although there is vehicle in front or rear in adjacent lane. Incident date: 08/6/2026 2) incident 2: during snow time on a free way I75 towards airport. AEB kicked in multiple times. Environment Conditions: Snowing, Road is icy and vehicle was moving at 30mph. This situation was scary as we had vehicle in front and rear. If wouldn’t have intervened my car would be sandwiched between front and rear traffic cars. Incident date: Feb 2025

This ongoing problem, not related to an accident or single incident. The center console screen will jump around / glitch / freeze without being touched. These “ghost touches” go in and out of apps, make calls, switch between audio sources , many other unprompted things. This issue renders the center console screen almost unusable and downright unsafe to use. This is now the second screen in the vehicle with this problem. Honda was aware a replacement may not fix the problem but did it anyway. They are claiming there will be a total fix by March of 2027.

Odometer Fraud. The contact purchased a 2022 Honda Accord. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 26,000; however, three days after retrieving a Carfax report, it was discovered that the mileage was 217,000.

Different codes started blanking after I got gas June 11, 2026. Soon as I cranked up it started flashing warnings. Emission system, brake system, sport mode doesn’t work, cruise control doesn’t work, check engine light on, tire pressure light on. I took it to midlands Honda on June 15, 2026. They told me turbocharger and need spark plugs based off mileage. I took it to oreily, they say it only scan the engine light code which is turbocharger. Started a claim with Honda support and they denied me based off my mileage for goodwill credit. Said they contacted dealership and it’s not a manufacturer issue so I have to fix it out of pocket. Warranty expired. They kept calling me weekly until August 4, 2026 (when they told me they denied me). On August 12, 2026 my trunk won’t open. I contacted them back and they told me I have to pay for the diagnostic again (almost 200.00) since it’s a separate issue. That’s crazy. It’s a whole group on social media where everybody having the same issue. Even some fixed the turbo and lights on dashboard still on. My turbo charger code can’t be the reason my trunk won’t open.