2023 HONDA CIVIC Complaints

NHTSA SAFETY COMPLAINT – VEHICLE DEFECT Vehicle Information Year: 2023 Make: Honda Model: Civic Component: Steering System Recall Received: Yes – January 2024 Description of the Problem In January 2024 I received a manufacturer recall notice regarding a steering defect on my 2023 Honda Civic. Prior to and after the recall notice, I experienced repeated steering failures including the steering wheel becoming loose, binding, locking during turns, and causing the vehicle to move in the opposite direction of steering input. I reported these issues numerous times to Anderson Honda. Despite being placed on a waiting list for over one year, no effective repair was completed until April 2025. After the recall repair was performed in April 2025, the steering defect continued. The steering wheel still becomes loose, binds during turns, and intermittently locks, causing unpredictable directional control. Incident Resulting From Defect On August 10, 2025, the unresolved steering defect caused a motor vehicle accident when the steering wheel locked and pulled the vehicle in the wrong direction during a turn. I sustained injuries to my neck, head, and back. My insurance carrier (GEICO) paid approximately $11,000 for vehicle body damage repairs related to this crash. Current Status / Ongoing Safety Risk As of January 2026, the steering defect has not been resolved and continues to occur. On January 14, 2026, the steering wheel again abruptly bound and shifted left while turning, this time with my son present in the vehicle, placing us in immediate danger. Honda Corporate has been notified and a case is currently open; however, no permanent repair has been completed and the vehicle remains unsafe to operate. Why This Is a Safety Concern This defect causes sudden loss of steering control and unpredictable vehicle direction. This presents a serious and ongoing risk of collision, injury, or death to myself, my passengers, and other motorists.

I am reporting repeated electronic safety system malfunctions in my 2023 Honda Civic Sport sedan that occurred while driving at highway speeds and present a serious safety concern. In June 2025, while driving at highway speed, multiple warning lights and messages suddenly appeared, including: Brake System Warning, Road Departure Mitigation System Warning, Parking Brake/Brake Hold Warning, and Adaptive Cruise Control Warning. These warnings appeared simultaneously without prior notice, raising concern about whether the braking and safety systems were functioning properly while the vehicle was in motion. I took the vehicle to a Honda dealership for diagnosis. The dealer did not identify a specific electronic or mechanical defect and instead claimed the issue was caused by liquid spilled near the electronic parking brake switch. I was told the repair was not covered under warranty and paid approximately $600 out of pocket. No evidence was provided explaining how this would cause failures across multiple safety systems. In January 2026, the same group of warning lights appeared again under similar conditions while driving at highway speed. This recurrence strongly suggests the issue was not caused by driver error but may be related to an intermittent electronic, sensor, or control system defect. I have a scheduled dealer appointment tomorrow to address this second occurrence of electronic malfunctioning. Because these warnings involve critical braking and collision mitigation systems and occurred while the vehicle was in motion, they present a potential safety risk. I am submitting this complaint so NHTSA can document and evaluate whether this represents a broader safety defect.

I have taken my car to Honda Bob Boyte in Brandon, three times for the same reason, all the lights are coming on and I have a video as well. But the services department states unable to find the reason. That's dangerous in opinion to be driving and it's telling I have a type. of brake. malfunction. My service advisor is great, I just need my car fixed.

The contact owns a 2023 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel was stiff and unexpectedly swerved from left to right. The contact previously received notification of NHTSA Campaign Number: 23V704000 (Steering). The vehicle was taken to the dealer, where it was diagnosed that the worm gear spring had failed and needed to be replaced. The vehicle was repaired, and grease was added to the worm gear replacement. The dealer informed the contact that the power steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 57,000.

The engine is making a knocking noise, but there’s no code or check engine light. The noise is more pronounced when the vehicle is idling and when you apply and release the brakes. Start the car, let it warm up on idle, open the oil cap, apply the brakes, and then release them. The noise becomes louder. It could be the vacuum pump, but Honda has never addressed this issue.

The front drivers side seatbelts DO NOT retract, the just hang there, does not seem like a properly working seatbelt, if it’s not able to retract what’s to say it’s fully able to protect you in an accident, and the front drivers side seat is loose and creaks and squeaks

There is a recall regarding my Honda 2023 that has not been fixed and I did not know about.

I have received 2 recalls regarding my steering rack. I did have the gear box worm wheel spring replaced but that did not solve the problem my steering was sticking, hard to turn , clunking it would veer off to the right. I took it back to Honda dealer and was told it was dangerous to drive my whole power steering rack needed to be be replaced but Honda said it was not part of the recall I had to pay for the repair. They did give me a discount but my car experienced all the system under the recall to replace the power steering. My Honda is a 2023 and I had to pay over $2000 to have fixed. I would like to know why my car is not included in this recall.

On August 5, 2025, my 2023 Honda Civic Sport (VIN: [XXX] ) was involved in a minor collision at approximately 5–10 mph. The vehicle sustained only cosmetic damage—no intrusion into the engine bay, and no damage to wheels, tires, or suspension. However, the Honda dealership diagnosed the brake master cylinder and brake booster as “broken due to impact.” These components were replaced, and the repair cost was billed to my insurance company. This diagnosis is highly questionable given the nature of the impact and the lack of visible or structural damage to braking components. I have since learned that 2020–2022 Honda Civic models were subject to a recall related to premature failure of the brake master cylinder and booster. Although my car is a 2023 model, the failure of these components under such minor impact conditions suggests that the same or similar defective parts may have been used. If this is the case, it presents a significant safety risk. I am requesting that NHTSA investigate whether: 1. The 2023 model brake components are affected by similar defects as earlier model years. 2. This incident is part of a broader pattern that warrants further manufacturer investigation or recall. Please investigate this issue for the safety of other Honda Civic owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Gentlemen: On August 11, 2025, the 2023 Honda Civic, VIN # [XXX] , was involved in an accident on the Miami/Gainesville Highway, resulting in a side impact with a truck. Fortunately, nothing serious happened to the health of my son, who was driving the vehicle. However, I am writing to you, motivated by the fact that I notified Honda USA approximately a month ago of the following information, and I have not received a response. I consider it important that the vehicle be inspected because the airbags never operated despite the serious collision. This can be verified by inspecting the vehicle, which was a total loss, Progressive Insurance Company case # 25-759026303. I believe it is my duty to notify you of this situation and find out what happened to prevent further harm. Today I spoke with Honda USA via the chat on their website, and the response was that the case still doesn't have a manager assigned to service it. I think that's irresponsible. Thank you for your efforts in this regard. I remain at your service. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)