2024 HONDA CR-V Complaints

On [XXX], my 2024 Honda CR-V Hybrid experienced a sudden loss of acceleration while driving on the highway, creating a dangerous situation where I was unable to merge or maintain speed. This put me at immediate risk of an accident as other vehicles were traveling at normal highway speeds. This issue arose less than 136 miles after my vehicle underwent recall repairs on [XXX] at Superstition Springs Honda in Mesa, Arizona. The recall repairs included: •Fuel Pump Safety Recall (NHTSA Recall 24-049) •CVT Greasing Recall (NHTSA Recall 24-123) After the recall repair, my vehicle displayed a dashboard warning on [XXX] stating: ? “Emission System Problem. Power may be reduced. See your dealer.” Following this warning, the vehicle failed to accelerate properly despite pressing the gas pedal, making highway driving unsafe. I took my vehicle back to the dealership immediately. The dealership categorized this as an emissions system failure but has not confirmed if it is related to the recall repairs. The dealership also stated that I would need to drive 500 miles after any repair to “confirm” the issue is resolved, which is unreasonable and unsafe given the circumstances. This is a serious safety defect. A sudden loss of acceleration on the highway creates a high risk of collisions, injuries, or fatalities. Other 2024 Honda CR-V Hybrid owners have reported similar emission system failures after recall repairs, suggesting this may be a widespread issue. This issue is now under review by Honda Corporate (Case #[XXX]), but I have not received a clear resolution or assurance that my vehicle will be permanently fixed. I request that NHTSA investigate whether Honda’s recall repairs are causing secondary defects leading to acceleration failures. This defect poses a significant safety risk and requires immediate attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls itself out of the lane. It seems like the car thinks I've departed the lane and is trying to pull me back into the lane, but, in reality, I am in the lane and the car is pulling itself into the next lane (sometimes even when another car is next to me or approaching). This is a safety concern since it causes swerving and my car could crash into another car or a lane divider if I didn't react so quickly to overpower the automatic lane departure. It's also a recurring issue to have to fight the car to keep it in the lane and makes for very tense driving. The last issue is an electrical one, I believe, related to the infotainment panel. The power on the infotainment system goes off unexpectedly while driving. It sometimes will not power on during start up. If it turns off while driving, sometimes I have to stop, turn off the car, and restart it to get it working again and other times it reboots itself after a minute or a few. All of these issues have happened countless times, as long as I've had the car. I've had it inspected and during the most recent inspection (Sept 2024) they asked me to come in to drive the car so that the issues would be reproduced while the mechanic was sitting in the passenger seat. I was able to reproduce the issues while the mechanic was in the car with me.

Drivers side mirror cracked. No contact was made with anything, it just cracked. Honda would not cover as part of warranty. It created a huge safety concern as the visual out of this mirror was on two different planes and you could not see clearly to make a lane change. I did have it replaced but had to pay for the replacement. With this car being less that a year old, and how it cracked spontaneously I felt that should have been a covered warranty replacement. This issue is currently being investigated for a class action lawsuit. I have the mirror as evidence, if it was made with faulty materials. I've owned nothing short of 27 vehicles in my life, 7 of which were Honda's and I've never had this happen. I really think that the mirrors were a manufacturers defect on this car.

I fielded a recall warning in November 2024 related to faultypower steering gearbox worm wheel. Beginning in November 2024 through 02/04/25 I have contacted Honda of Harvey (home dealership) every month in an attempt to secure an appointment to rectify the defective part. Honda of Harvey continually promises to get back to us each time with no followup. I don't know what the problem with the dealership is experiencing to ignore a request to fix a national recall. Could you guys please attempt to expedite resolution of the failure to address the recall notification. I am worried for the safety of my vehicle and anyone using the vehicle. I have provded my contact in formation below. Thanks, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The liftgate closed on my head. I quickly moved out of the way. My husband opened the liftgate and it closed on his head. The car was in the garage with the garage door open. There was no warning. The service department at the dealership could not reproduce or confirm the malfunction.

I was driving on an empty two lane road going 35-40 mph. The car braked suddenly and the BRAKE warning light came on but no sound. On the way to the service department at the dealership it happened again, only this time I was going 20 mph and in traffic. There was a car in front of me at least 3 car lengths but was moving. I heard the brakes of the car behind me squeal as he avoided hitting me. No sound from my car, the brake light came on, I also put my foot on the brake thinking maybe the car sensed an encroachment I didn’t notice. But there was none, so I released the brake before coming to a complete stop. The service department inspected the system and could not reproduce or confirm any issues. There was no warning sound, the brake came on at the same time as the light. There was no warning, the light came on at the same time as the brake

Received notice from Honda about recall contacted local dealership where vehicle was purchased. Waited one month for appointment to repair the recall but was told the night before the part was not available. Waited another 30 days contacted dealership was told unknown when parts would be available to repair recall would send a letter which as of this dat I have not received,

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Paragon Honda Service Center (57-06 31st Ave, Woodside, NY 11377); but the contact was informed that parts were arriving slowly. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted several times and informed the contact that parts would not be available until the end of February 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I contacted Gaudy Honda Dealership in Alhambra CA if they have parts on recall but they always said that its out of stock. and cannot renew my car registration