2011 HONDA CR-V Complaints

TAKATA RECALL - MY CAR WAS ADDED TO THE RECALL LIST IN FEBRUARY 2016 AND I WAS NOTIFIED BY MAIL IN MARCH. I ONLY HEARD THROUGH ANOTHER CUSTOMER IN APRIL THAT IF I CONTACT HONDA, A RENTAL WILL BE PROVIDED BECAUSE THE PARTS ARE NOT AVAILABLE UNTIL "PROBABLY" LATE SUMMER 2016. HONDA DID NOT NOTIFY ME THAT A RENTAL CAR COULD BE PROVIDED BUT RELY ON THE CUSTOMER TO CALL THEM. THIS DEFECT COULD CAUSE INJURY OR DEATH TO THE DRIVER OR PASSENGERS OF OUR CAR. I HAVE CALLED 8 DEALERSHIPS IN THE NYC AREA MULTIPLE TIMES THIS WEEK. 2/8 SAID THEY COULD HELP ME RENT A CAR, BUT ONLY UP TO $35/DAY AND THE DIFFERENCE/ INSURANCE AND STORAGE FOR MY DEFECTIVE VEHICLE IS MY FINANCIAL RESPONSIBILITY. ALTHOUGH THE HONDA WEBSITE CLAIMS TO PROVIDE RENTALS AT NO CHARGE. HONDA IS PROVIDING FALSE INFORMATION IN THEIR RECALL CAMPAIGN, AND I CAN NOT AFFORD A RENTAL CAR IN MY AREA BECAUSE OF THE DIFFERENCE IN PRICE AND LIMITED AVAILABILITY. HONDA IS FAILING TO PROVIDE A SAFE CAR FOR ME TO DRIVE MY TODDLER TO DAYCARE IN EVERY DAY. I'M SCARED TO DRIVE MY CAR BUT HAVE NO CHOICE FOR AT LEAST THE NEXT THREE MONTHS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIR. THE DEALER DID NOT ASSIST SINCE THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/27/16*LJ UPDATED 08/01/16.*JB

I RECEIVED A SAFETY NOTICE FOR AN AIR BAG RECALL 3/22/2016. THE RECALL STATED THAT THE AIR BAG COULD KILL ME IF DEPLOYED AND THAT THE PARTS WILL NOT BE AVAILABLE UNTIL THE END OF SUMMER 2016. I IMMEDIATELY CALLED HONDA AND THEY TOLD ME TO CONTACT MY DEALER, SO I DID. I HAVE BEEN IN CONTACT TRYING TO GET A RENTAL FROM MY DEALER FOR TWO WEEKS, THEY KEEP TELLING ME THEY HAVE NO CARS AVAILABLE. SO I CALLED HONDA BACK AND THEY TOLD ME I NEED TO BE CONTACTING MULTIPLE DEALERSHIPS IN MY AREA TO TRY TO GET A RENTAL. SO NOW IM IN CONTACT WITH ANOTHER DEALERSHIP WHO CANNOT PUT ME IN A SUBSTITUTE CAR. SO IN THE MEANTIME IM DRIVING AROUND IN A DEATHTRAP. I FEEL LIKE IVE RUN OUT OF OPTIONS. PLEASE HELP!! THANKS, CONCERNED DRIVER

TAKATE RECALL - I WANT TO MAKE YOU AWARE THAT THE HONDA CORPORATION HAS NOT EFFECTIVELY ENSURED THAT ITS INDEPENDENTLY OWNED/OPERATED DEALERSHIPS ARE ADDRESSING ALL AFFECTED DRIVERS OF THE RECALLED VEHICLES. DRIVERS WHO ARE UNDER THE AGE OF 18 ARE NOT ABLE TO RENT CARS FROM ENTERPRISE RENTAL SERVICES, WHICH IS BEING USED AS THE SOLE ALTERNATE TRANSPORTATION OPTION BY HENDRICK HONDA, WOODBRIDGE, VA. HENDRICK HONDA DOES NOT HAVE LOANER VEHICLES. THEREFORE, ANYONE UNDER THE AGE OF 18 WHO DRIVES ONE OF THE AFFECTED VEHICLES HAS NO OPTIONS TO GET ALTERNATE TRANSPORTATION. OBVIOUSLY, THERE ARE OTHER DEALERS IN THE NOVA AREA, BUT IN A CALL TO THREE DEALERS, THEY HAVE RUN OUT OF LOANER CARS. MY FAMILY IS AFFECTED BECAUSE MY DAUGHTER, AGE 17, CANNOT DRIVE THE OTHER FAMILY VEHICLE DUE TO HER SMALL SIZE AND THE LARGE SIZE OF THE OTHER FAMILY VEHICLE. IT WOULD SEEM TO ME THAT SINCE A 17 YEAR OLD WAS A PERSON WHO WAS KILLED IN THE AIRBAG INCIDENT THAT, IN PART, PROMPTED THIS AIRBAG RECALL, THAT THE HONDA CORPORATION AND ALL ITS INDEPENDENT DEALERS WOULD BE EXPECTED TO HAVE APPROPRIATE ALTERNATE TRANSPORTATION OPTIONS FOR ALL DRIVERS, NOT JUST THOSE OVER THE AGE OF 18. I HAVE FILED A SERVICE CLAIM WITH THE HONDA CORPORATION AND HAVE REQUESTED THAT THE SERVICE DIRECTOR FROM HENDRICK HONDA, FROM WHOM I PURCHASED THE VEHICLE, TO WHOM I WAS REFERRED TO GET THE ALTERNATE TRANSPORTATION, AND WITH WHOM I HAVE DONE BUSINESS FOR WELL OVER 5 YEARS, CALL ME TO DISCUSS THIS PROBLEM IN MORE DETAIL. HOWEVER, I FEEL THAT THE LARGER ISSUE IS THAT HONDA AND ITS DEALERS HAVE NOT LOOKED AT ITS ENTIRE CUSTOMER BASE TO ENSURE THAT ALL POTENTIAL DRIVERS OF THESE CARS ARE COVERED.

TAKATA RECALL IN THE WAKE OF THE RECENT DEATH OF A TEEN IN TEXAS BECAUSE OF A FAULTY TAKATA AIRBAG, I WANTED TO TAKE THIS OPPORTUNITY TO INFORM YOU ABOUT MY EXPERIENCE WITH THE RECALL. I RECEIVED NUMEROUS NOTICES FROM HONDA INFORMING ME ABOUT TWO AIRBAGS THAT NEEDED TO BE REPLACED IN MY HONDA CRV. WITH THE FIRST NOTICE I CONTACTED MY LOCAL DEALERSHIP AND WAS TOLD IT WOULD BE TWO MONTHS PRIOR TO MY PASSENGER AIRBAG REPAIR. I FELT THAT WASN'T AN ISSUE SINCE MY WIFE HAD ANOTHER CAR AND I HARDLY HAD PASSENGERS IN THE VEHICLE. I RECENTLY RECEIVED NOTICE THAT MY DRIVER AIRBAG IS NOW IN NEED OF REPLACEMENT AND SINCE MOVING TO SAN DIEGO AFTER THE BIRTH OF MY DAUGHTER MY WIFE AND I NOW USE THE THE SAME CAR WITH MY DAUGHTER IN HER CAR SEAT. THIS RECENT NOTICE WAS DISCONCERTING SO I TOOK IT UPON MYSELF TO CALL AMERICAN HONDA MOTOR CO. DIRECTLY TO SECURE TEMPORARY ALTERNATIVE TRANSPORTATION PER THEIR RECALL NOTICE. THIS ISSUE WITH MY VEHICLE IS POTENTIALLY DEADLY AND WITH MY NEW DAUGHTER I DID NOT WANT TO TAKE ANY CHANCES ON HER SAFETY. AFTER SPEAKING WITH JESSICA ON 03/19/2016 AT 10:45AM I WAS GIVEN THE CASE ID# 04523834 AND TOLD I WOULD BE CONTACTED EARLY THE FOLLOWING WEEK TO HAVE SOMEONE DISCUSS MY OPTIONS. IT IS NOW ALMOST A MONTH LATER AND I HAVE RECEIVED NO CALL NOR ANY RESPONSE FROM MY MESSAGES.

TAKATA RECALL PARAGON HONDA DEALER IN QUEENS, NY, WHERE WE BOUGHT OUR CAR IS VERY 'UNRESPONSIVE' AND NOT VERY FORTHCOMING TO HELP US. MY WIFE AND I WENT AT 7 AM THIS MORNING TO THE SERVICE DEPT. AS INSTRUCTED. BUT LATER I REALIZED IT WAS AT A DIFFERENT PLACE. WHEN I SENT EMAIL SAYING SO TO RICK HE BLOCKED ME FROM SENDING MORE EMAILS.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UN WANTED ACCELERATION AT LOW SPEEDS WHILE PARKING OR STOPPING ,CAR THRUST FORWARD WITHOUT FOOT BEING ON GAS PEDAL ,ESPECIALLY WHEN ATTEMPTING TO PARK ECT.OR PULLING INTO A PARKING SPACE AT LOW SPEED WITH FOOT ON BRAKE.THIS IS NOT A FLOOR MAT ISSUE AT ALL . HAS HAPPENED 5 0R 6 TIMES AT RANDOM. COMPLAINED AT DEALERSHIP,THEY STATED NO ONE ELSE HAS HAD THE PROBLEM REPORTED TO THEM . COULD EASLY RUN SOMEONE OVER OR CRASH INTO SOMETHING .HAPPENS VERY QUICK WITHOUT WARNING...

TAKATA RECALL HELLO, I JUST RECEIVED A REPLACEMENT VEHICLE WHILE HONDA WAITS TO FIGURE OUT HOW TO FIX THE INFLATORS. FORTUNATELY, I DID NOT GET TO TEST WHETHER MY VEHICLE WAS AFFECTED. HOWEVER, INSTEAD OF RECEIVING A REPLACEMENT SMALL-SIZE SUV, THEY GAVE ME A MID-SIZED SEDAN IN THE INTERIM. THIS IS A POOR TRADE, AND I WILL INCUR ADDITIONAL COSTS AS I HAVE TO MOVE. IS THERE ANYTHING THAT CAN BE DONE ABOUT IT? I FEEL RIPPED OFF SINCE I WAS APPARENTLY DRIVING A FRAG-GRENADE AROUND FOR THE LAST FEW YEARS.

TAKATA RECALL HONDA REFUSES TO ASSIST ME WITH THIS RECALL. THEY HAVE NO LOANER FOR ME AT THE DEALERSHIP AND WOULDN'T "ALLOW" ME TO USE IT IF THEY DID BECAUSE I HAVE A PET AND THEY DON'T ALLOW PETS IN THEIR VEHICLES. THEY HAVE PAID FOR A RENTAL THAT ALSO DOES NOT ALLOW PETS AND REFUSE TO PAY FOR THE ASSOCIATED PET FEES WITH IT AND GET'S TERRIBLE GAS MILEAGE. THIS HAS IMPEDED MY ABILITY TO WORK AS I HAVE NO WAY TO BRING MY DOG ON JOBS WITH ME ANY LONGER AND CAN'T PAY FOR DAYCARE FOR HIM. ADDITIONALLY, HONDA REFUSES TO SUSPEND OFF MY CAR PAYMENTS TEMPORARILY, SO I'M PAYING FOR A VEHICLE I CAN'T DRIVE. HONDA HAS TOLD ME I NEED TO TAKE "PERSONAL RESPONSIBILITY" ON SEVERAL OCCASIONS. ME. I DO. THE CONSUMER WHO PURCHASED THEIR ROLLING DEATH MACHINE. I HAVE SPOKEN WITH AGENTS AT THE LOCAL DEALERSHIP AND AT HONDA'S CALL CENTER (AARON, SAHARA, WINONA). WINONA WAS BOLD ENOUGH TO TELL ME THAT THIS IS MY PROBLEM SINCE I ENCOUNTERED FINANCIAL DIFFICULTIES LAST YEAR AND EVEN INQUIRED TWICE AS TO WHY I WAS IN DEBT. THE AUDACITY HAS BEEN ASTOUNDING.