2011 HONDA CR-V Complaints

THIS VEHICLE DOES NOT APPEAR TO BE ON THE RECALL LIST, HOWEVER THE OWNER'S LITERATURE INDICATES IT HAS TAKATA AIRBAGS. ARE THE DEALER'S REQUIRED TO REPLACE THE AIRBAGS EVEN IF THEY ARE NOT ON THE RECALL LIST?

TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT AND REAR OF THE VEHICLE. AS A RESULT, THE TIRES WERE RENDERED UNUSABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN TO JENSEN TIRES AND THE TIRES WERE REPLACED WITH A DIFFERENT BRAND OF TIRES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

SIDE CURTAIN AIRBAG INDICATOR LIGHT "ON" FOR NO APPARENT REASON. TURNED OFF THE NEXT DAY, BUT TURNED "ON" AGAIN THE FOLLOWING DAY AND HAS REMAINED ON SINCE THIS DAY. I AM AT A LOST FOR THE REASON AND CAN ONLY ATTRIBUTE IT TO HOT WEATHER.

OUR 2011 HONDA CRV IS USING 1.4QTS OF OIL PER 1,325 MILES. WE HAVE HAD IT TO THE DEALER 3-4 TIMES CHECKING FOR LEAKS AND CRACKS AND FOUND NOTHING AND STATED THAT THIS WITHIN NORMAL HONDA RANGES IN OIL CONSUMPTION. THE DEALER FINALLY DID AN OIL CONSUMPTION TEST ON THE VEHICLE AND ASKED HONDA CORPORATE IF THEY WOULD COVER THE REPAIRS TO REPLACE THE PISTONS AND RINGS UNDER THE 8 YEAR, 100,000 MILE EXTENEDED WARRANTY THAT HONDA HAS PURPOSED AS A "FIX." CORPORATE DENIED THE DEALER'S REQUEST TO FIX THE REPAIR UNDER THE WARRANTY. I CALLED CORPORATE MYSELF AND THE CASE MANAGER TOOK THE INFORMATION DOWN, BUT WAS DENIED AGAIN BY THE SAME EXECUTIVE THAT TALKED TO THE DEALER WITH THE SAME RESPONSE. I QUESTIONED THE "WARRANTY" AND STATED THAT IF IT WAS A TRUE WARRANTY, THEY WOULD CORRECT THE PROBLEM. MY GUESS IS THAT THEY DON'T HAVE A FIX FOR THIS ISSUE AND THEY CHOSE THE ROUTE OF IGNORING THE PROBLEM. THIS IS UNACCEPTABLE FOR A 4 YEAR OLD VEHICLE TO KEEP ADDING OIL AT THE OWNER'S EXPENSE AND JUST PLAIN FRUSTRATING!

THE CAR WAS SITTING ON A HILL, AND I TURNED THE KEY IN THE ON POSITION. I THEN TURNED THE KEY TO START, AND THE ENGINE DID NOT TURN OVER, AND THE CAB LOST ALL POWER. SO I TOOK IT TO AUTO ZONE, AND THEY SAID THAT NOTHING WAS WRONG WITH IT. *TR

DRIVER DOOR LOCK STOPPED WORKING AND COULD ONLY BE OPERATED MANUALLY. ALL OTHER DOOR LOCKS WORK FINE WITH THE POWER LOCK BUTTON AND KEY FOB. THIS HAS BEEN AN ISSUE WI PREVIOUS YEARS OF THEIRS SAME MAKE AND MODEL. *TR

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE HEATING CORE FAILED TO WORK, THERE WAS AIR BLOWING UNDER THE DASHBOARD, THERE WAS A BURNING ODOR, AND A FILM WAS PRESENT ON THE WINDOWS THAT IMPACTED THE CONTACTS VISIBILITY EACH TIME THE VENT CONTROLS WERE USED. THE CONTACT STATED THAT THE ANTI-FREEZE WAS ENTERING THE CABIN AND THE VAPORS CAUSED THE CONTACT TO HAVE TO OPEN THE WINDOWS WHEN THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,300.

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN PERFORMED AN OIL CONSUMPTION TEST AND DIAGNOSED THAT THE PISTONS RINGS AND V-TEC ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 66,000.

DRIVERS SEAT BELT ( LAP PORTION ) FRAYING ON THE EDGE, AND THE DRIVERS SEAT BACK FABRIC HAS A 1-1/2 INCH TEAR (SEPARATION ). *TR

ON DECEMBER 13TH AT APPROXIMATELY NOON I WAS STOPPED AT A TRAFFIC LIGHT IN MANSFIELD, MA BEHIND THE WHEEL OF MY 2011 HONDA CRV( WITH A LITTLE OVER 66, 000 MILES), HEADING WEST ON ROUTE 106 AT THE INTERSECTION WITH ROUTE 140, IN THE LEFT LANE. WITH MY FOOT SQUARELY ON THE BRAKE PEDAL, THE CAR BEGAN TO SLOWLY MOVE FORWARD. IT FELT LIKE I WAS BEING PUSHED FROM BEHIND. I IMMEDIATELY PUT THE GEAR SHIFT IN NEUTRAL AND THE ENGINE REVVED UP TO RED LINE AT WHICH POINT I SHUT THE CAR OFF. I SAT THERE FOR A MINUTE AND DECIDE TO TURN THE CAR BACK ON TO SEE IF THE ENGINE WAS STILL REVVING. IT WAS NOT, SO I CAREFULLY DROVE HOME WITH ON HAND ON THE GEAR SHIFT. THE CAR WAS SUBSEQUENTLY INSPECTED BY PRIME HONDA AND HONDA MOTOR CO (CASE NO. [XXX]) AND NO DEFECTS WERE FOUND. AT MY REQUEST ,THEY INSTALLED A NEW COMPUTER CHIP CHARGING ME THEIR COST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR