2024 HONDA CR-V Complaints

Subject: Safety Recall Concern - VIN: [XXX] - Location: Ukraine Message: "I am writing to report a safety concern regarding my 2024 Honda CR-V (VIN: [XXX] ), which was originally manufactured for the U.S. market and is currently located in Ukraine. According to the official Honda MyGarage portal, my vehicle has two active and unremedied safety recalls: NHTSA Recall 24V-763 (Manufacturer Code: PJW) - High-Pressure Fuel Pump Leak. NHTSA Recall 24V-744 (Manufacturer Code: SMM) - Steering Gearbox (EPS) Friction issue. Given the serious nature of these defects—specifically the risk of fuel leaks/fire and the potential loss of steering control—I am concerned about the safety of operating this vehicle. As the car is now in Ukraine, I would like to request assistance in ensuring that the necessary improved parts (the high-pressure fuel pump and the steering gearbox components) are made available to an authorized Honda dealer in Ukraine to perform these critical safety repairs. I look forward to your guidance on how to proceed with these safety remedies internationally. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When using the wiper washer the fluid does not spray well and windshield does not get clean especially the passenger side. Very poor design.

The contact owns a 2024 Honda CR-V. The contact stated that upon starting the vehicle and turning the steering wheel to the right or the left, the messages "Road Departure Mitigation System Problem - Please See Your Dealer" and "Lane Keeping Assist Problem - See Your Dealer" were displayed on the instrument panel. The contact stated that the failure occurred two weeks after the vehicle was purchased. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 750.

The foam padding on the seat has detached from the base and has split into two separate pieces. Each time I place my daughter in the car seat, the padding shifts and moves, causing her to sit unevenly and no longer securely on the seat. This issue puts my child at a safety risk. The foam padding is supposed to remain secured and absorb energy in the event of an accident. Because it is separating and moving out of place, it cannot function as intended, which is extremely concerning for a product designed for protection. We have only been using this car seat for roughly three months, and it was purchased brand new. The car seat has not been inspected by anyone yet, but it is available for inspection if needed. I have also reached out to the manufacturer, and they informed me that they will not take any action to resolve the issue.

On 12/6/24, while driving at highway speed, my engine made a LOUD EXPLOSIVE SOUND followed by immediate power loss—life-threatening. Vehicle couldn't exceed 65 mph despite full throttle, engine wouldn't idle, became inoperable. Had to merge right and limp to dealership in traffic. THIRD catastrophic failure in recent months at only 11,700 miles. First (10/19/24, 11,174 miles): Multi-system errors, inoperable, 21 days out. Complete cylinder head replacement (Cylinder 2). Second (12/2/24): Identical errors two weeks later. Cylinder 4 misfire, fuel injector replaced, 3 days out. Different cylinder proves systemic defect—50% of engine affected. Third (12/6/24): Highway breakdown. "Repaired" in hours with spark plugs only—inadequate for explosive failure. Service advisor admitted "whole part might have potential issue" but Honda policy prohibits preventive replacement "until really broken"—knowingly allowing defective vehicles until catastrophic failure. Dealership attempted release without highway test; conducted only after I demanded it. No explosive sound explanation. Refused diagnostics, compression testing, internal inspection. First two failures had dashboard warnings at low speed. Third had ZERO immediate warning—normal to explosive failure instantly at highway speed (warnings appeared 2 hours later). Unpredictable and extremely dangerous. Explosive sound indicates severe internal damage—not just spark plugs. Evidence: 11,700 miles too young. Specific cylinders (2, 4) suggest manufacturing defect. Dealership admitted defect. Immediate recurrence after major repairs. Vehicle at Parkway Honda (1575 VFW Pkwy, West Roxbury, MA), available for inspection. Honda case #16033311/12. MA AG/BBB complaints filed. 24+ days out. URGE NHTSA: Investigate if other 2024 CR-Vs affected, determine if recall needed, investigate Honda policy refusing repair until catastrophic failure.

The driver's side wiper doesn't completely clean/swipe the entire windshield and seems to stop short. The only time it completely swipes the windshield is if the windshield is completely wet and constant rain is falling. Otherwise, it stops short when misting and leaves streaks, affecting the driver's complete view of the road. Also, the windshield wiper fluid system seems to waste a lot of the fluid, and empties quickly. Not sure if it's a design flaw.

Rear window imploded/broke by its self. I was parked about to back up when it happened. loud crashing of the glass made me jump. I stopped got out of the car and was shocked that the window was broken. People on the sidewalks stopped and looked in shock as well. The car behind me had 2 people in it that were just pulling in to park and they saw it just implode. If I would have been driving at the time I could have been in a bad accident. The shattered glass sounded like a gun. I called and told HONDA the problem. They directed me to this site. HRV's have been reported having this problem per the HONDA person on the phone. My insurance had not heard of the problem. Even though my car is a 2024 they would not cover with HONDA parts per my policy, so I have an aftermarket rear window. The glass was installed/cleaned up and inspected by the glass/collision company LaMettry's in Plymouth, MN. NO warnings that this was going to happen.

My 2024 Honda CR-V EX is experiencing a premature head gasket failure at approximately one year of ownership. A head gasket is a long-life component designed to maintain proper combustion sealing and prevent coolant/oil cross-contamination. This type of failure should not occur on a new vehicle and suggests a potential manufacturing or engineering defect in the powertrain. Before diagnosis, the vehicle displayed symptoms consistent with gasket integrity loss, including rough running, shaking during acceleration, reduced power output, inconsistent engine temperature, and abnormal vibration. These issues indicate possible combustion leakage, coolant intrusion into the cylinders, or compromised cooling system performance. Given the low age and mileage of the vehicle, the failure does not align with normal wear. Possible causes include improper factory installation, uneven torque application, defective gasket materials, engine block or cylinder-head surface irregularities, or thermal management issues that could cause localized overheating or warpage. Any of these would point to a systemic defect rather than owner misuse. A failing head gasket can lead to engine overheating, stalling, power loss, oil/coolant contamination, and eventual engine failure. These conditions present clear safety risks if they occur while the vehicle is in motion. Because this is a major powertrain failure occurring far earlier than expected, I believe this issue may affect other 2024 CR-V models and warrants investigation. I am submitting this complaint so NHTSA can review whether a potential defect exists that could require further action to protect consumers.

Since purchasing over a year ago Recurring failure of the rear-view backup camera system, resulting in a black and white image, coupled with dangerous malfunctions of the integrated Rear Cross Traffic Monitor (RCTM) system. Detailed Description of Safety Hazard The backup camera image repeatedly reverts from color to black and white, making it significantly harder to distinguish critical objects like pedestrians, curbs, and other vehicles, especially in low-light conditions. Crucially, this malfunction is directly affecting the vehicle's active safety systems: 1. Failure to Detect Cross Traffic: The Rear Cross Traffic Monitor (RCTM) often fails to warn of approaching vehicles, pedestrians, or objects when backing out of a parking space. This eliminates a vital safety feature and creates a high risk of a back-over collision. 2. False Cross Traffic Warnings & Unintended Braking: The system also frequently provides false warnings for non-existent cross traffic, which can cause the vehicle to momentarily lock the brakes up (Auto-Brake) without driver input. This sudden and unintended stopping during a maneuver is unpredictable, startling, and poses a risk of creating an accident, especially if a vehicle is maneuvering behind me. The system was previously serviced, including camera replacement, but the issue returned within a few weeks. This recurring failure presents a serious and ongoing safety defect that requires immediate repair of the core system components (likely the infotainment unit or wiring harness) to restore both the image and the reliability of the safety sensors.

Driver of the vehicle was traveling about 50 miles per hour, Multiple warning notices appeared on the dashboard ranging from Vehicle Stability Assist System Problem, Collision Mitigation Braking System problem, All Wheel Drive System Problem, Electronic Power Steering Problem, Electric Parking Brake System Problem, Brake System Problem, etc., approximately 16 error messages. The front end wobbled, Brakes were mushy, Steering was difficult as if the power steering ceased working. Was able to safely pull off the road. Vehicle was towed to dealer for diagnosis and repair. Dealer pulled codes from the ODB port and it displayed multiple warnings. See attached list of codes from the Dealer Dealer checked multiple systems but was unable to diagnose the cause. Dealer re-set the codes and sent the car home. This could have been a significant safety issue if the event had occurred under different circumstances. Request investigation into Honda to determine if this issue has occurred elsewhere, determined a root cause, and if the manufacturer needs to issue a recall for all affected vehicles.