2004 HONDA PILOT Complaints
View complaints related to 2004 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 520 complaints submitted for the 2004 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 HONDA PILOT- NEWINGTON, CT
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED AND WHEN THE VEHICLE WAS IN FIRST GEAR AND ATTEMPTING TO PLACE THE VEHICLE IN SECOND GEAR, THE GEAR WOULD SEIZE IN FIRST GEAR AND WAS UNABLE TO SHIFT INTO SECOND. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSED THE AUTOMATIC SYSTEM, THE AUTOMATIC TRANSMISSION, SYSTEM, AND THE CLUTCH FAILED. AS A RESULT, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 HONDA PILOT- CONCORD, NC
BRACKET ON LEFT FRONT POWER SEAT BROKE; IT HOLDS THE SEAT TO THE FLOOR; AND SEAT ROCKS BACK AND IS NOT FASTENED AT LEFT FRONT TO THE CAR. VERY DANGEROUS AND MUST BE FIXED.
Source: NHTSA WEB SITE -
2004 HONDA PILOT- WARREN, MI
TL* THE CONTACT OWNS A 2004 HONDA PILOT. AN INDEPENDENT MECHANIC STATED THAT THE FRAME WAS RUSTED AND THE AXLE FELL THROUGH. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 213,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 HONDA PILOT- NEW BERN, NC
THE HEATING ELEMENT ON THE DRIVER SIDE SEAT GETS SO HOT YOU HAVE TO TURN IT OFF TO KEEP FROM GETTING BURNT. IT GETS SO HOT YOU CAN'T STAND IT. IT HAPPENS ON BOTH THE HI AND LO SETTINGS. IT DOESN'T HAPPEN ALL OF THE TIME BUT WHEN IT DOES IT CONTINUES UNTIL THE HEATER IS TURNED OFF. AS MANY PEOPLE WHO HAVE HAD THIS PROBLEM, I'D THINK SOMETHING SHOULD BE DONE TO FIX THE PROBLEM BEFORE IT CAUSE A MORE SERIOUS PROBLEM. WHEN IT HAPPENS IT GETS HOT FAST. ONE TIME WHEN I NOTICED IT WAS GETTING HOT BEFORE I COULD GET IT TURNED OF IT GOT SO HOT I COULD HARDLY STAND IT. FORTUNATELY I WAS NOT IN HEAVY TRAFFIC OR THE REACTION TO IT COULD HAVE CAUSED AN ACCIDENT. THIS HAS HAPPENED BOTH WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING DOWN THE ROAD. IT HAS HAPPENED IN ALL SORTS OF WEATHER CONDITIONS.
Source: NHTSA WEB SITE -
2004 HONDA PILOT- FALLS CHURCH, VA
2004 HONDA PILOT AIR BAG IS ON AND I BROUGHT THE PILOT TO HONDA OF TYSON CORNER THEY DIAGNOSE AND DETERMINED AND RECOMEND TO REPLACE BOTH IMPACT SENSORS $751 #2 REPLACE SRS CONTROL UNIT $918.00 AND THE DEALER TOLD INTERNAL FAILURE OF SRS UNIT UNIT REPLACE MENT REQUIRED AND MAY NEED BOTH SIDE IMPACT SENSORS. I DECLINED REPAIR I CAN NOT AFFORD THIS BIG AMOUNT BECAUSE MIGHT PART OF THE SAFETY WARRANTY, PLEASE HELP.
Source: NHTSA WEB SITE -
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2004 HONDA PILOT- MT PLEASANT, WI
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE CONTACT WAS SEATED IN THE DRIVER SEAT, AN ABNORMAL SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE SEAT BOLT WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BOLT BETWEEN THE SEAT AND SEAT FRAME ASSEMBLY WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 210,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 HONDA PILOT- CHOCTAW, OK
I AM THE ORIGINAL OWNER OF MY 2004 HONDA PILOT. OVERALL, GOOD VEHICLE BUT HAS ALWAYS BEEN A PROBLEM WITH THE DRIVER SIDE HEATED SEAT. IT GETS TOO HOT AND FELT LIKE A BURN TO YOUR SKIN. I MENTIONED TO THE DEALER EARLY ON AND WAS TOLD TO DECREASE THE USE. SO, I HAVE DECREASED THE USE OF THE HEATED SEATS OR USED ON LOW FOR A SHORT TIME UNTIL THE SUV WAS WARM AND COMPLETELY TURNED OFF. THE SEAT IS NOT HEATING AT ALL NOW. IT HAS APPROX. 175,000MILES AND HAS BEEN WELL MAINTAINED. I FEEL THAT THERE HAS BEEN TOO MANY COMPLAINTS AND THIS ISSUE NEVER ADDRESSED OR A RECALL DONE.
Source: NHTSA WEB SITE -
2004 HONDA PILOT- WYLIE, TX
THE DRIVER'S SEAT POPPED AND NOW TILTS BACKWARDS FROM THE LEFT. UPON INVESTIGATION I FOUND THE EXACT PROBLEM OTHERS HAVE REPORTED TO NHTSA REGARDING THIS YEAR MODEL: THE LEFT SIDE BRACKET THAT HOLDS THE MOTOR FOR THE POWER SEAT BACK BROKE ALONG THE RIVET LINE. THIS HOLDS THE SEAT BOTTOM TO BODY OF THE SEAT. THIS WAS PERFECTLY DESCRIBED IN A COMPLAINT LODGED 4/25/2015 FROM TAMPA, FL. THIS APPEARS
Source: NHTSA WEB SITE -
2004 HONDA PILOT- HASLETT, MI
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT VARIOUS SPEEDS, THE RPMS REVVED AND THE GAUGE READING FLUCTUATED WITHOUT WARNING. IN ADDITION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIOLENTLY JERKED FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 133,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 HONDA PILOT- BROOKFIELD, WI
LATE IN 2015 I RECEIVED A MAILING FROM WILDE HONDA, WAUKESHA, WI AN "URGENT/RECALL NOTICE" CONCERNING MY 2004 HONDA PILOT REGARDING A POTENTIALLY DEFECTIVE AIRBAG INFLATOR. I CONTACTED THE DEALER LISTED AND SCHEDULED AN APPOINTMENT. I DROPPED MY CAR OFF ON 12/28/15 TO HAVE THIS REPAIR PERFORMED. . THE REASON FOR THE APPOINTMENT WAS THIS AIRBAG SERVICE. . . I ON THE RECEIPT PROVIDED IT SHOWS THAT THEY HAD PERFORMED THE AIR BAG INFLATOR SERVICE. IN EARLY FEBRUARY OF 2016 I RECEIVED ANOTHER MAILING INFORMING ME TO HAVE THIS AIRBAG SERVICE PERFORMED. I CALLED THE DEALERSHIP. THE ORIGINAL SERVICE ADVISOR SAID THAT THE REPAIR ON THE AIR BAG RECALL HAD NOT BEEN PERFORMED AT THE EARLIER SERVICE APPOINTMENT. HE DID NOT KNOW WHY, AND ADMITTED IT WAS A MISTAKE. I EVENTUALLY TALKED TO THE SERVICE MANAGER. HE OFFERED TO REPAIR THE CAR IF IT WAS BROUGHT BACK. MY CONCERNS IN THIS CASE , IT MIGHT BE A COMMON ONE WITH THIS DEANSHIP. THEY NEVER CONTACTED ME REGARDING THIS ISSUE. I CONTACTED THEM IN FEB 16 TO FOLLOW UP ON ANOTHER RECALL NOTICE. TWO MONTHS AFTER THE SUPPOSED AIRBAG REPAIR.THEY HAVE MY CELL NUMBER AND MAILING ADDRESS AND CANNOT PROVIDE ANY PROOF THEY EVER TRIED TO CONTACT ME. I HAVE A PHONE LOG AND SHOW NO INCOMING CALLS FROM THEM IT SEEMS THAT THEY WERE ONLY CONCERNED WITH THIS SPECIFIC ISSUE WHEN HONDA WOULD NOT REIMBURSE THEM FOR THIS WARRANTY REPAIR BECAUSE THEY USED THE INCORRECT PART TO MAKE THE REPAIR! THE DEALERS ACTIONS HAVE PLACED THE SAFETY OF MY FAMILY RISK. THEIR ONLY OFFER TO FIX THIS AIR BAG SERVICE MISTAKE IS TO BRING THE CAR BACK FOR SERVICE. IF THIS WAS NOT A RECALL ITEM THAT WAS INVOLVED, I DOUBT I WOULD HAVE HEARD BACK FROM THEM. I WOULD BE DRIVING AN POTENTIALLY UNSAFE CAR, THINKING THE ISSUE HAD BEEN ADDRESSED. THIS DEALERSHIP MISREPRESENTS THE TRUTH, IS SLOPPY IN RECORD KEEPING, AND USES INCORRECT PARTS FOR A RECALL SERVICE.
Source: NHTSA WEB SITE