2004 HONDA PILOT Complaints

View complaints related to 2004 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 520 complaints submitted for the 2004 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 HONDA PILOT
    - Harvard, MA

    Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that at the time of purchase, the odometer mileage reading was 160,000. After obtaining a Carfax Report it was discovered that the previous mileage was 337,000. The contact also indicated that the instrument cluster had been replaced and the air bag and check engine warning lights were inoperable, and the driver’s side air bag had been removed from the vehicle. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - Kansas City, MO

    Honda sold America cars that they knew were rusted less than five years and they still letting people drive these cars that are rusted at the bottom

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - Durham, NC

    The steering became extremely loose over time on my Honda Pilot posing significant safety concerns because of it. The tires adamantly follow all the divets, lines, grooves, and bumps in the road causing me to lose control of the vehicle very easily in poor driving conditions. This is especially exaggerated during inclement weather such as snow or rain. Recently, due to the steering looseness, I lost control of the vehicle and hit a mailbox damaging the entire right side of the vehicle. Please help to work with Honda to resolve this issue. Thank you!

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - White Lake, MI

    Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase September 2024, the vehicle mileage was 139,020. The contact stated that after a mechanic had informed the contact that the frame was severely rusted, the contact retrieved the Carfax report history of the vehicle and discovered that the vehicle mileage was 196,000 on August 11, 2018.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - DES MOINES, IA

    When I took my car for tire installation at Walmart on [XXX] , the technician declined to install the tires, he stated "your vehicle is unsafe to lift up for tire installation because of rust". I was on my driving it to a body shop when something snapped near the right rear tire after I hit pot holes. I felt it was unsafe to continue I decided to drive it slowly back home and parked it. I fear to drive it again to avoid causing accidents to myself and to other motorists. The car engine runs good and there are no problem lights on my car dashboard. The car interior is still good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - Nipomo, CA

    The contact owns a 2004 Honda Pilot. The contact stated that while attempting to start the vehicle, the ignition briefly failed to turn. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - Seattle, WA

    The contact owns a 2004 Honda Pilot. The contact stated while the vehicle was parked, the contact entered the vehicle and the front passenger attempted to secure the seat belt however, the seat belt failed to retract. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 125,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - Austin, TX

    I heard a loud pop come from under my driver's seat and the seat started rocking backwards. I got out of my car and checked underneath the seat. The front-left bracket securing the seat to the seat frame had completely sheared in half and the seat was no longer securely attached to the seat frame. This is a significant safety issue. When the car accelerates the driver's seat rocks backwards by ~45 degrees, making it extremely difficult to stay in control of the vehicle and safely steer the vehicle. It is also extremely unsafe in the case of an accident because A) the seat would not hold the driver securely in place, B) the driver would not be properly in position and restrained for the air bags to deploy, C) the seat belt is attached to the seat base and would not be able to fully function properly, and D) any passengers sitting in the 2nd row behind the driver's seat would be in danger of having the full force of the driver and the driver's seat slamming back against them. This is a known issue widely reported in Honda Pilot owners' forums. Yet Honda has not issued a recall. I took the vehicle into a Honda dealership to inspect the issue. They said that Honda no longer makes the part that would be required to fix this safety issue. This issue affects all 2003-2008 model year Honda Pilots. There were over 800,000 2003-2008 model year pilots sold and because of Honda vehicle's longevity there is a massive number of these vehicles still on the roads.

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - HOLLISTER, CA

    AIR BAG WARNING LIGHT IS ACTIVATED. I TOOK MY 2004 HONDA PILOT WITH CALIFORNIA LICENSE PLATE NUMBER [XXX] TO THE HONDA DEALERSHIP IN HEMET CALIFORNIA ON DECEMBER 14 2022 TO CHECK THE AIR BAG SYSTEM. I WAS TOLD THERE WAS A $100.00 DIAGNOSTIC FEE BECAUSE THE REPAIR IS NOT COVERED UNDER THE AIRBAG RECALL PROGRAM. MY VEHICLE IS 20 YEARS OLD AND I'M WORRIED THE DRIVERS SIDE AIR BAG IS UNSAFE AND COULD BE ACCIDENTLY ACTIVATED AND CAUSE INJURY OR DEATH. MY VEHICLE HAS OVER 300,000 MILES. AS OF TODAY, SEPTEMBER 6, 2023, THE AIR BAG WARNING LAMP IS STILL ON. IS THE ACTIVATED AIR BAG WARNING LAMP COVERED UNDER THE AIR BAG RECALL PROGRAM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - HOLLISTER, CA

    AIR BAG WARNING LIGHT HAS BEEN ACTIVATED. THE HONDA DEALERSHIP CHARGES $100.00 TO DIAGNOSE THE CAUSE. I WAS TOLD IT'S NOT PART OF THE AIRBAG RECALL AND I WILL HAVE TO PAY. MY VEHICLE IS 20 YEARS OLD. I BELEIVE ANYTHING TO DO WITH AIRBAGS SHOULD BE COVERED BY THE RECALL. IN THE CASE OF AN AIRBAG ACTIVATION AND I AM INJURIED OR KILLED FROM A DEFECTIVE AIR BAG. I HAVE PROOF THAT THE HONDA DEALERSHIP WAS ADVISED ON DECEMBER 14, 2022. THE AIR BAG WARNING LIGHT HAS BEEN ON FOR SIX (6) MONTHS AND CANNOT GET IT CORRECTED.

    Source: NHTSA WEB SITE