2004 HONDA PILOT Complaints

View complaints related to 2004 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 520 complaints submitted for the 2004 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 HONDA PILOT
    - LAFAYETTE, LA

    TL* THE CONTACT OWNS A 2004 HONDA PILOT. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - INDIAN TRAIL, NC

    WHILE DRIVING TO WORK THIS MORNING (COLD MORNING, ON CITY STREET) I TURNED MY DRIVER SEAT HEATER ON HIGH. THE DRIVER SIDE SEAT HEATER WAS ON FOR ABOUT 20 MINUTES WHEN SUDDENLY THE BACK BECAME VERY HOT. IT STARTED TO SMELL AND MY BACK WAS SLIGHTLY SCALDED BEFORE I REALIZED WHAT WAS HAPPENING. I QUICKLY TURNED MY SEAT HEATER OFF AND SOON AFTER TURNED MY CAR OFF TO INVESTIGATE. THE BACK PORTION OF THE SEAT (MIDDLE SPOT) WAS STILL VERY HOT TO TOUCH AND REMAINED THAT WAY FOR AT LEAST 15 MINUTES IN 35 DEGREE WEATHER! MY CAR AND ESPECIALLY THE DRIVER SIDE SEAT HAS A BURNT RUBBER ODOR. I TRULY FEEL THAT IF I HAD NOT TURNED MY SEAT HEATER OFF WHEN I DID, THAT IT WOULD HAVE CAUGHT FIRE WITH ME DRIVING! NO I'M AFRAID TO UTILIZE THE SEAT HEATER. HONDA NEEDS TO DO SOMETHING ABOUT THIS VIA REPLACEMENT OF FAULTY WIRING OR ELEMENT BEFORE SOMETHING MORE SERIOUS HAPPENS TO SOMEONE!

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - RAYMOND, ME

    TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE LOW BEAM HEADLIGHTS ON THE DRIVER SIDE FAILED TO ILLUMINATE INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - PEORIA HEIGHTS, IL

    TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. THE GEARS ALSO FAILED TO SHIFT INTO PARK MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 174,171. UPDATED 2/4/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $ 441.67. UPDATED 03/31/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - BAY SHORE, NY

    LEFT FRONT BRACKET ON DRIVER SEAT HAS BROKEN ON ITS OWN WITHOUT ANY OUTSIDE INFLUENCE. WIFE PARKED IN DRIVE WAY LEANED BACK TO EXIT VEHICLE AND THE BRACKET BROKE.

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - CANTON, MA

    I BROUGHT MY 2004 HONDA PILOT TO A AUTHORIZED HONDA DEALERSHIP FOR THE AIRBAG RECALL AND WITH 2 HOURS THE AIRBAG LIGHT CAME ON. I TOLD THE VEHICLE BACK TO THE DEALERSHIP AND THEY TOLD ME MY AIRBAG UNIT HAD FAILED AND NEEDED TO REPLACED FOR $800. THE VEHICLE HAD NO AIRBAG ISSUE UNTIL THE TAKADA CANNISTER WAS REPLACED, WHICH I UNDERSTAND THE NEW UNIT IS NOT COMPATABLE WITH THE 2004 AIRBAG CONTROL UNIT. BOTH THE DEALER AND AMERICAN HONDA HAVE DENIED ANY RESPONSIBILITY FOR THE REPLACEMENT OF THE UNIT AND I HAVE BEEN DRIVING MY HONDA PILOT FOR THE LAST 2 MONTHS WITH MY FAMILY WITH NO OPERATIONAL AIRBAG SYSTEM! EXTREMELY UNPROFESSIONAL AND UNSAFE!

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - EVERETT, WA

    I HAVE A 2004 HONDA PILOT WITH ROUGHLY 174,000 MILES ON IT. IT HAS BEEN WELL CARED FOR AND THE ENGINE SEEMS TO RUN GREAT. I ACQUIRED THE CAR ABOUT A MONTH AGO AND UPON DRIVING IT I NOTICED A FAINT SHUDDERING BETWEEN GEARS UPON ACCELERATION FROM 2-50 MPH. THE WEEKS WENT ON AND IT IS NOW VERY SCARY TO DRIVE IT SHUDDERS TERRIBLY WHILE ACCELERATING AND DECELERATING FROM 2-50 MPH. IT FEELS AS IF THE VEHICLE IS GOING TO JUST STALL OR POSSIBLY LOCK UP AND CRASH OFF THE ROAD I HAVE AN INFANT SON AND IM AFRAID TO HAVE HIM IN THE VEHICLE. THE CAR WAS BOUGHT OUTRIGHT FROM A CERTIFIED HONDA DEALERSHIP FOR OVER 10,000 $ A FEW YEARS BACK,. AND LIKE I SAID THE CAR IS BARELY DRIVABLE THE STEERING IS VERY UNPREDICTABLE AND WILD IT IS UNRESPONSIVE AT TIMES WHEN IM TURNING THE STEERING WHEEL THE CAR CONTINUES TO GO STRAIGHT. THE NOISE FROM THE FRONT DIFFERENTIAL AREA ALONG WITH THE BRAKES ARE SO LOUD WHEN GOING DOWN HILL THAT THEY CAN BE HEARD OVER THE RADIO ON LEVEL 24-27. I CAN FEEL THE CONSTANT VIBRATION AND UPSET IN THE FRONT END SO BAD WHILE DRIVING THAT I HAVE TO MUTE THE RADIO AT TIMES TO MAKE SURE THE VEHICLE ISN'T SCRAPING AND SPARKING ALONG DUE TO A TRANSMISSION LOCK UP CAUSE IT JUST FEELS LIKE SOMETHING IS TERRIBLY WRONG. I M TOO AFRAID TO EVEN GO ON THE FREEWAY UNLESS ABSOLUTELY NECESSARY BECAUSE IM AFRAID OF BEING INJURED OR KILLED BY THIS ALL TOO COMMON PROBLEM I'VE BEEN READING ABOUT. THIS FACT IS VERY TROUBLESOME BECAUSE I LIVE WHERE THE ONLY WAY TO GET ANYWHERE IS TO GO ON THE FREEWAY SO I DON'T KNOW WHAT IM GOING TO DO. WITH THE AMOUNT OF COMPLAINTS ON THIS EXACT ISSUE IM SURPRISED THERE IS NO LAW SUIT... I AM GOING TO TRY TO SEE WHAT I CAN DO TO GET ONE STARTED... IF YOUR PRODUCT HAS BEEN PROVEN DEFECTIVE LIKE THIS OBVIOUSLY HAS THEN HONDA REALLY NEEDS TO OWN UP ITS NOT FAIR HOW MUCH MONEY WE ALL LOSE BY PURCHASING THIS POS FOR THE HIGH RESALE PRICES WE PAY!!!

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - FINCASTLE, VA

    MY AIRBAG LIGHT IS ON. I HAD AIRBAGS RECALL DONE AND THE MECHANICS STATE THE LIGHT IS NOT RELATED NOR DO THEY HAVE RECORD OF THE RECALL REPAIR BEING MADE. BECAUSE IT IS A RED LIGHT, THE SENSOR WILL NEED TO BE REPLACED @ $800 OR IT WILL NOT PASS INSPECTION. JUST WANTED TO LET PEOPLE KNOW IN THE EVENT THIS HAPPENS TO MORE PEOPLE TOO. JUST STRANGE THE SERVICE TO AIRBAGS CORESPONDS WITH THIS LIGHT. WE ALSO FOUND A SCREW IN DRIVER SIDE FLOORBOARD AFTER THE RECALL REPAIR.

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - BROOKLYN, NY

    I CALLED HONDA PLAZA BKLYN NY IN JULY IN REFERENCE TO THE RECALL LETTER I RECEIVED. THEY SAID THEY WOULD GET BACK TO ME. I CALLED 2 MORE TIMES & WAS TOLD SOMEONE WOULD CALL ME. NO ONE EVER CALLED. THEY SAY I'M ON THE LIST BUT WILL NOT TELL ME WHAT # ON THE LIST I AM. ACCORDING TO THE LETTER I RECEIVED THE AIRBAG RECALL SHOULD BE TAKEN CARE OF WITHIN 60 DAYS. IT IS NOW OVER THE 60 DAYS. I WAS GOING TO GO TO BAY RIDGE HONDA BUT THEY CAN'T PROMISE ME HOW LONG IT WILL TAKE & DON'T OFFER LOANER CARS. THEY HAVE A SHUTTLE BUS BUT IT WILL ONLY GET ME HOME. I STILL NEED A CAR TO GO TO WORK. I LEAVE MY HOME AT 3.30P. TO WORK NIGHTS SO THE SHUTTLE THEY OFFERED WILL NOT HELP ME. I BOUGHT 2 CARS FROM PLAZA HONDA AND ANY TIME I HAVE TO DEAL WITH THE SERVICE DEPT. AT PLAZA IT'S ALWAYS A PROBLEM BUT NOW IT'S A REALLY BIG PROBLEM BECAUSE IT HAS TO DO WITH MY SAFETY. I NEED SOMEONE'S HELP TO SEE WHY PLAZA HONDA IS - A. NOT GETTING BACK TO ME WHEN I'M TOLD SOMEONE WILL CALL ME. -B WHAT NUMBER AM I ON THERE LIST. -C WHY THIS IS TAKING OVER THE 60 DAY PERIOD. ANY HELP YOU CAN GIVE WITH THIS WILL BE GREATLY APPRECIATED.

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - QUINCY, MA

    THE REAR HATCH HAS TO BE LIFTED MANUALLY AND HELD UP AT ALL TIMES OR IT WILL CRASH DOWN ON YOU WITH THE FULL WEIGHT OF THE HATCH. I HAD TO USE BOTH OF MY HANDS TO GET IT OPENED. I HAD TO PHYSICALLY HOLD IT UP TO ACCESS ANYTHING IN THE BACK. IT'S EXTREMELY HEAVY. I WAS WORRIED IT WOULD COME CRASHING DOWN ON MY BACK, HEAD OR ARM, CAUSING SERIOUS INJURY. THE VEHICLE WAS PARKED, NO ENGINE RUNNING. THIS IS NOT A REMOTE OPEN HATCH.

    Source: NHTSA WEB SITE