2013 HONDA PILOT Complaints
View complaints related to 2013 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2013 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 HONDA PILOT- NORWALK, CT
TURNED ON THE CAR AND BACKED OUT OF MY DRIVEWAY, WHICH IS SLOPED SO IT DOES NOT REQUIRE ANY ACCELERATION. SHIFTED INTO GEAR ON THE STREET AND BEGAN TO ROLL FORWARD. APPLIED PRESSURE TO THE ACCELERATOR AND NOTICED THAT THE CAR WAS NOT RESPONDING AT ALL - ENGINE WAS NOT REVVING, CAR WAS NOT MOVING FORWARD DESPITE FLOORING THE GAS PEDAL. STOPPED AND SHIFTED INTO REVERSE AND HAD THE SAME PROBLEM. SIMULTANEOUSLY, SEVERAL WARNING LIGHTS APPEARED INCLUDING VEHICLE STABILITY CONTROL AMONG OTHERS. EVENTUALLY HAD TO LEAVE THE CAR DISABLED ON THE SIDE OF THE ROAD AND HAVE IT TOWED TO A LOCAL HONDA DEALER, WHERE THEY WERE UNABLE TO REPLICATE THE PROBLEM. AFTER 3 DAYS, THEY "RESET ALL THE COMPUTERS" AND TOLD ME THE CAR WAS FIXED. SAME PROBLEM OCCURRED 2.5 WKS LATER. AGAIN, DEALER COULD NOT REPLICATE THE PROBLEM. HOWEVER, THEY REPLACED THE "BOX" WHICH THE ACCELERATOR CONNECTS TO AND TOLD ME THE PROBLEM SHOULD BE FIXED. 3 DAYS AFTER RETURNING THE CAR TO ME, THE SAME INCIDENT OCCURRED A 3RD TIME. THIS TIME THE VEHICLE FLUIDS WERE ALSO OVERHEATING. I LEFT THE CAR RUNNING UNTIL A HONDA TECHNICIAN COULD COME AND TAKE A LOOK AND SEE THE PROBLEM IN ACTION. UNFORTUNATELY, HE SHUT THE CAR OFF UPON ARRIVAL AND THEN WAS NOT ABLE TO RECREATE THE PROBLEM. HONDA HAS NOW HAD MY VEHICLE FOR 8 DAYS WITH NO PROGRESS. THEIR ONLY SUGGESTION IS TO UNINSTALL THE REMOTE STARTER WHICH CAME WITH THE CAR WHEN I PURCHASED IT NEW. THEY HAVE NO EVIDENCE THAT THE REMOTE STARTER IS CAUSING THE PROBLEM AND HAVE NOT OFFERED TO COMPENSATE ME IN ANY WAY FOR ITS REMOVAL. CAR IS ONLY 1.5 YRS OLD. *TR UPDATED 12/22/2015*JS
Source: NHTSA WEB SITE -
2013 HONDA PILOT- SMITHTOWN, NY
THIS HAS HAPPENED SEVERAL TIMES: CAR IS A STOPPED OR SLOWLY ROLLING AND YOU STEP ON THE GAS TO GET INTO TRAFFIC FLOOR TO THE FLOOR AND THE CAR DOESN'T MOVE. THE NEWEST INCIDENT TODAY IS THE CAR WAS IN MOTION GOING APPROXIMATELY 10 MPH WHEN IT COMPLETELY DIED. ALL POWER LOST, COULD NOT STEER AND HAD TO PUMP THE BRAKE SEVERAL TIMES TO STOP. DEALERSHIP SAYS VERBALLY OVER PHONE NO OPEN RECALLS ON CAR AND UNLESS THEY CAN RECREATE, THEY PROBABLY CAN'T FIX ANYTHING. I AM GOING TO GET KILLED WITH MY BABY IN THIS CAR. *TR
Source: NHTSA WEB SITE -
2013 HONDA PILOT- DULUTH, GA
WHEN TRYING TO ACCELERATE AT LOW SPEEDS OR FROM A STOP, THERE IS A 2-5 SECOND HESITATION AND THEN A SURGE. THIS HAS HAPPENED SEVERAL TIMES A WEEK SINCE WE BOUGHT THE VEHICLE. THE SCARIEST PART IS THAT IT IS UNPREDICTABLE. IT IS ESPECIALLY DANGEROUS WHEN ENTERING BUSY TRAFFIC, WHICH WE HAVE A LOT OF. WE HAVE COMPLAINED TO THE DEALER EVERY TIME WE HAVE TAKEN THE VEHICLE IN FOR REGULAR MAINTENANCE. OF COURSE THEY SAY THEY CAN'T MAKE IT FAIL WHEN THEY TEST DRIVE IT. *TR
Source: NHTSA WEB SITE -
2013 HONDA PILOT- LAS VEGAS, NV
AT VARIOUS SPEEDS THERE WAS A SEVERE PULSATION. THIS ALSO OCCURED UPON BREAKING. THE VEHICLE WAS BROUGHT TO FINDLAY HONDA IN LAS VEGAS, NV. THIS OCCURED ON 25 JULY 2014. THE MILAGE WAS 31025. ON OCTOBER 16, 2014 I RETURNED MY VEHICLE TO THE SAME LOCATION AND HAD THE IDENTICAL WORK COMPLETED. A RESURFACIMG OF BOTH FRONT AND REAR BREAK DISCS . MILAGE 35128. FOUR THOUSAND MILES LATER AND THE SAME CONDITIION HAPPENS AGAIN! MY CONCERN IS THAT THIS PROBLEM WILL CONTINUE AND I DO NOT KNOW HOW MANY TIMES THESE DEFECTIVE DISCS CAN BE RESURFACED BEFORE I NEED TO HAVE THEM REPLACED. THIS WILL RESULT IN A HUGE EXPENCE, I'M SURE. I EXPECT A MUCH BETTER PRODUCT THAN WHAT I CURRENTLY OWN'. MY SON IS CURRENTLY DRIVING MY 2004 PILOT AND HAVE HAD ALMOST NO PROBLEM WITH THAT VEHICLE WHICH CURRENTLY HAS 136K.MILES. MY REMEMDY SHOULD BE THE REPLACEMENT OF THE BOTH THE FRONT AND REAR WHEELS WITHOUT CHARGE, BECAUSE THIS PROBLEM DOES NOT APPEAR TO BE GETTING BETTER. I EXPECT THE SAME PROBLEM TO OCCUR AT 40K WHICH, OF COURSE IS OUT OF WARRANTY. *TR
Source: NHTSA WEB SITE -
2013 HONDA PILOT- MANCHESTER, ME
VEHICLE PULLS TO THE LEFT. THE DEALER PERFORMED AN ALIGNMENT AFTER MY TEST DRIVE AND IT IMPROVED SLIGHTLY THOUGH TECHNICIAN INDICATED HE FOUND NOTHING. HAD VEHICLE ALIGNED BY DEALER AGAIN AT 5000 MILES AS IT WAS PULLING LEFT AGAIN. TECHNICIAN FOUND ALIGNMENT NEEDED CORRECTION. VEHICLE STILLS PULLS TO LEFT AND GETS WORSE THE MORE WE DRIVE IT. *TR
Source: NHTSA WEB SITE -
-
2013 HONDA PILOT- MANCHESTER, ME
ANY TIME ECO MODE VCM (VEHICLE CYLINDER MANAGEMENT) ENGAGES ENGINE SHUDDERS AND ENTIRE VEHICLE VIBRATES UNTIL ECO MODE DISENGAGES UPON INCREASED ACCELERATION. *TR
Source: NHTSA WEB SITE -
2013 HONDA PILOT- PUNTA GORDA, FL
INTERMITTENTLY WHEN STARTING TO DRIVE AFTER BEING STOPPED AT LIGHT OR STOP SIGN THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AND ALSO VERY DANGEROUS AS SOMEONE COULD EASILY GET REAR-ENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. THERE IS ALSO VIBRATION AND SHUTTER AT CERTAIN SPEEDS AND SEEMS TO BE WORST WHEN ECO MODE KICKS IN AND WHEN DRIVING CONSERVATIVELY. THERE IS ALSO A PULL IN THE STEERING UPON ACCELERATION. *TR
Source: NHTSA WEB SITE -
2013 HONDA PILOT- MILLER PLACE, NY
SEVERE HESITATION WHEN TRYING TO ACCELERATE AT LOW SPEEDS...NO RESPONSE FOR 1 TO 2 SECONDS...EXTREMELY DANGEROUS WHEN TRYING TO TURN OR PULL INTO MOVING TRAFFIC...PROBLEM IS SPORADIC BUT FREQUENT(2-3 TIMES PER WEEK. *TR
Source: NHTSA WEB SITE -
2013 HONDA PILOT- ANDERSON, SC
TEN MINUTES AFTER LOCKING THE PILOT WITH THE DRIVERS DOOR POWER LOCK, WE HEARD TWO BOOMS AND FOUND THE CAR WITH FIRE COMING OUT FROM UNDER THE HOOD AND HAD ENGULFED THE DASHBOARD. THE CAR WAS ENGULFED IN FLAMES BY THE TIME THE FIRE COMPANY COULD USE FOAM ON THE CAR. WE HAD NOT DRIVEN THE CAR FOR 7 HOURS PRIOR. *TR
Source: NHTSA WEB SITE -
2013 HONDA PILOT- PORTLAND, OR
SOMETIMES WHEN STARTING OUT AND MAKING LEFT OR RIGHT HAND TURN AFTER BEING STOPPED AT A STOP LIGHT OR STOP SIGN, THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AT THE LEAST AND ALSO VERY DANGEROUS AS ONE COULD EASILY GET REARENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. *TR
Source: NHTSA WEB SITE