2013 HONDA PILOT Complaints
View complaints related to 2013 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2013 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 HONDA PILOT- Schaumburg, IL
I purchased the vehicle and in May 2023 I noticed a small bubble on the paint on the roof of the car near the windshield on the left, above the driver's side. I went to the closest Honda Dealer and the gentleman at the shop dismissed me saying the car's warranty was expired. A few months later, the bubble popped and a part of the paint peeled off. I called the dealer Arlington Honda and was told by a manager Jeremy Hardman to take my car to one of 2 Autobody shops he provided me with for inspection. I went to Schaumburg Autobody who inspected the vehicle and found more affected areas behind the sunroof. They determined it to be defective sealer that is not adhearing to the metal. I sent an email to Jeremy Hardman and called that Honda dealer I was told Jeremy no longer works at that dealer and transferred me elsewhere. I was told to contact Honda Corporate. Meanwhile, the paint has now peeled further, the metal is now completely exposed which will lead to rust formation causing further damage. Also making my car look old and poorly maintained. Since its near the windshield, moisture from snow, rain etc will cause damage where water will start to make its way into the vehicle causing further damage there as well. I have attached pictures to show the metal exposure from the peeling and pictures where you can see the sealant coming off. I would like instructions on how to proceed from here to initiate a recall asap due to poor paint/sealer quality and/or improper application. Instructions for a temporary solution to avoid further damage. I also found an article. Please see [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2013 HONDA PILOT- Austin, TX
The contact owned a 2013 Honda Pilot. The contact stated that while driving at 45- 50 MPH, the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was taken to the local dealer, where it was diagnosed that rod bearings and piston ring replacements were needed. The vehicle was repaired. The manufacturer was contacted, who opened a case and assisted with the repair fees. The failure mileage was approximately 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HONDA PILOT- Jacksonville , FL
The lights(traction control light, check engine,) in the dash come on and go off intermittently and vehicle display reads check emissions system and check VSA (vehicle stability assist) I got the vehicle scanned for the codes it throws and the print out was for the power train control module the piston rings all of them failed emission test! The dash lights come on for two to three weeks at a time and than just go off while the lights are illuminated I have no traction control no eco mode and the car doesn’t get the correct power while accelerating speed sometimes it gets too much power and accelerates too high causing the vehicle to take off and without any kind of traction
Source: NHTSA WEB SITE -
2013 HONDA PILOT- Dallas, TX
I made an 8:40 am appointment to fix the 2018 airbag recall (18V-042) and after arriving at the service center was told it would take two days to fix because they were unexpectedly busy, and, they would be unable to give me a loaner vehicle or facilitate it's dropoff when complete. This does not work for us and leaves us exposed to unacceptable safety risk.
Source: NHTSA WEB SITE -
2013 HONDA PILOT- Salina, KS
The contact owns a 2013 Honda Pilot. The contact stated while driving 10 MPH, the check engine warning light, the traction control warning light, and an unknown warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that oil was seeping through the piston rings and was leaking onto the spark plugs. Additionally, the dealer diagnosed that cylinder #1 was misfiring. The dealer determined that the piston rings needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 13V382000 (Engine) however, the VIN was not included. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was 86,680.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2013 HONDA PILOT- Cary, IL
I recently purchased 2013 Honda Pilot (89,000 miles) and can hear a distinct intermittent hum only when the vehicle is traveling between 45 and 50 mph. I have taken it to the dealer to repair it twice, but they have not found a problem. Ball bearings are fine, transmission fluid was changed, but hum is still there. This model is known to have transmission problems, and I don’t want issues down the road.
Source: NHTSA WEB SITE -
2013 HONDA PILOT- Miami, FL
Burn oil more then usual smokes when accelerating hard . premature spark plug failure, cylinder 1, 2 , 3 have alot of oil build on them causing failure.
Source: NHTSA WEB SITE -
2013 HONDA PILOT- Columbus, OH
Wires burnt to headlights as a result of overheating wires; resulted in both low beam headlights going out while driving. It seems like Honda has had this problem previously in older Pilot models. Unsure of why they are making newer vehicles with the same issues.
Source: NHTSA WEB SITE -
2013 HONDA PILOT- Brooklyn, NY
The contact owns a 2013 Honda Pilot. The contact stated while starting the vehicle, the ABS warning light, the brake warning light, and the traction control warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the pressure sensor had malfunctioned and the VSA module needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the parts was unavailable. The manufacturer was contacted and stated that the part unavailable and did not provide any assistance. The failure mileage was 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 HONDA PILOT- Toms River, NJ
Paint on roof of my 2013 Honda Pilot. First bubbled up the white paint - now 2 large areas the size of basketballs just above the front window. The paint has chipped off and the metal shows underneath. Have an appt to bring to dealer to inspect. Heard its common on 2013-14 Honda's in white. This brings down the value! My vehicle only has 100k.
Source: NHTSA WEB SITE