2013 HONDA PILOT Complaints

WHENEVER I DRIVE BETWEEN 35-45 MPH THE CAR SHUDDERS AND VIBRATES. THERE IS NO VIBRATION THRU THE STEERING WHEEL. I FEEL IT THRU THE CAR SEAT, BACK, AND CENTER STORAGE LID. PASSENGERS HAVE REMARKED "WHAT'S WRONG WITH YOUR CAR?" AT 35 MPH THE CAR DRIVES VERY SMOOTH. BY 35 MPH IT'S LIKE DRIVING A DIFFERENT CAR. THE VIBRATION IS GETTING MORE PRONOUNCED AS MILES ACCRUE. *TR

I PURCHASED A BRAND NEW 2013 HONDA PILOT IN SEPTEMBER 2013. FROM THE FIRST DAY OF DRIVING IT, I NOTICED A VIBRATION COMING FROM THE DRIVE TRAIN/ENGINE/TRANSMISSION WHEN THE ENGINE WAS SWITCHING INTO "ECO" MODE. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL, GAS PEDAL, AND FLOOR BOARD. IT BECOMES WORSE WHEN CRUISING AT A LOW RPM, OR WHEN CLIMBING A HILL (NO MATTER HOW STEEP THE HILL IS) WHEN THE ECO MODE IS ENGAGED. THE VIBRATION ONLY STOPS WHEN THE CAR IS REQUIRED TO INCREASE THE RPM, EITHER FROM MANUALLY DEPRESSING THE GAS PEDAL, OR THE COMPUTER DECIDING IT NEEDS MORE POWER. THE VEHICLE DOES NOT EXPERIENCE THIS VIBRATION UNTIL THE ENGINE WARMS UP AND THE ECO MODE ENGAGES. WHEN THE ENGINE IS COLD, THE ECO MODE DOES NOT KICK IN, AND THERE IS NO VIBRATION. I NOW HAVE 5600 MILES ON THE PILOT, AND THE PROBLEM SEEMS TO BE GETTING WORSE. I'VE TAKEN THE CAR TO THE DEALERSHIP, WHO WITHOUT TAKING IT FOR A TEST DRIVE ADVISED THAT "THIS IS A KNOWN PROBLEM WITH THE ECO MODE ON BOTH THE PILOT'S AND ODYSSEY'S". THEY WENT ON TO TELL ME THAT THERE WAS NOTHING THEY COULD DO TO FIX IT, AS HONDA HAS DETERMINED THAT THIS IS "NORMAL OPERATION". IN ADDITION TO FILING A COMPLAINT WITH THE DEALERSHIP, I HAVE ALSO FILED A COMPLAINT WITH HONDA CUSTOMER CARE. NO RESOLUTION TO DATE. HAD THE SALESMAN TOLD ME ABOUT THIS "NORMAL OPERATING VIBRATION ISSUE", I WOULD NOT HAVE PURCHASED THE VEHICLE. *TR

WHEN APPLYING THE BRAKES AT LOW SPEED DURING AN EMERGENCY STOP, THE BRAKE PEDAL DEPRESSED AND CONTINUED TO DEPRESS FURTHER TO A POINT WHERE THE LOCATION OF THE ACCELERATOR PEDAL WAS HIGHER THAN THE BRAKE PEDAL. THIS POSITION INTERFERES WITH THE PROPER APPLICATION OF THE BRAKE BY ALLOWING A CLOSE PROXIMITY TO THE HIGHER ACCELERATOR PEDAL, THUS THE DRIVER PUSHING BOTH PEDALS AT THE SAME TIME AND FORWARD MOTION WAS NOT STOPPED UNTIL I RELEASED AND REAPPLIED THE BRAKE, PAYING PARTICULAR ATTENTION TO WHERE MY FOOT WAS LOCATED. VERY UNSAFE ! I HAVE A SIZE 10 W MANS SHOE. I CAN'T IMAGINE SOMEONE WITH A LARGER FOOT SIZE BEING SAFE IN THIS VEHICLE. WHEN I RETURNED TO THE HONDA DEALER, I WAS TOLD THAT IT WAS JUST THE NATURE OF THE VEHICLE AND I NEED TO BASICALLY RETRAIN MY BRAIN AS TO THE POSITION OF THE PEDALS. I'VE DRIVEN FOR OVER 55 YEARS AND HAVE NEVER EXPERIENCED SUCH A PROBLEM WITH A VEHICLE. AND TO BE TOLD THAT AN OBVIOUS DEFECT AS BEING ACCEPTABLE AND SAFE BY THE MANUFACTURER, IS UNACCEPTABLE TO ME. *TR

I PURCHASED A 2013 HONDA PILOT TOURING MODEL ON MAY 3, 2013. OVER TIME, AND NOW WHENEVER I DRIVE BETWEEN 35-45 MPH THE CAR SHUDDERS AND VIBRATES. IT OCCURS IN VCM MODE AND IS NOW PRESENT WHETHER IN VCM MODE OR ACCELERATING. THERE IS NO VIBRATION THRU THE STEERING WHEEL. I FEEL IT THRU THE CAR SEAT, BACK, AND CENTER STORAGE LID. PASSENGERS HAVE REMARKED "WHAT'S WRONG WITH YOUR CAR?" AT 30 MPH THE CAR DRIVES VERY SMOOTH. BY 35 MPH IT'S LIKE DRIVING A DIFFERENT CAR. THE VIBRATION IS GETTING MORE PRONOUNCED AS MILES ACCRUE. *TR

VEHICLE VIBRATION/RUMBLING/SHUTTERING AT SPEEDS AROUND 35-55MPH. APPARENTLY DUE TO VCM(VEHICLE CYLINDER MANAGEMENT SYSTEM) MOST NOTICEABLE WHEN BACKING OFF ACCELERATOR AFTER VEHICLE REACHES CONSTANT SPEED AND ECO LIGHT IS ON, BUT CAN OCCUR WEATHER ECO LIGHT IS ON OR NOT. VIBRATION IS FELT THROUGH OUT ENTIRE VEHICLE BUT AS A DRIVER, IT IS FELT THROUGH THE SEAT, STEERING WHEEL AND CENTER CONSOLE. THIS VIBRATION IS VERY UNPLEASANT AND ANNOYING. VEHICLE WAS TAKEN BACK TO THE DEALER DUE TO US JUST PURCHASING IT WITH ONLY 10 MILES ON IT. THE FIRST TIME THEY REBALANCED THE TIRES. THIS DID NOT HELP. SECOND TIME I TOOK THE SERVICE MANAGER OUT FOR A TEST RIDE TO SHOW HIM WHAT I MEANT. HE FELT THE SAME VIBRATION/SHUTTER/RUMBLE. WE THEN WENT BACK TO THE DEALERSHIP AND TOOK OUT ANOTHER NEW HONDA PILOT THAT WAS ON THE LOT. THE ROAD TEST CAME BACK WITH THE SAME RESULTS. SERVICE MANAGER THEN TOLD ME THAT THE VIBRATION I WAS FEELING WAS DUE TO THE VCM AS THE DIFFERENT CYLINDERS FIRED AND THAT THERE WAS NOTHING THEY CAN DO ABOUT IT AND THAT I WOULD JUST HAVE TO DEAL WITH IT UNTIL HONDA COMES OUT WITH A WAY TO CORRECT THE PROBLEM, WHICH AS FAR AS HE KNOWS THEY HAVE NO INTENTION TO DO SO. APPARENTLY HONDA SAYS THAT THIS IS PART OF NORMAL OPERATION. I PAID OVER $36,000.00 DOLLARS FOR THIS VEHICLE AND FEEL THAT IS NOT NORMAL OPERATION, AND THAT HONDA NEEDS TO CORRECT THIS. *TR

AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED. *TR

2013 HONDA PILOT 4WD WAS PURCHASED 6/30/2013 FROM DCH TEMECULA. ON 7/1/2013, VTM LIGHT ON INSTRUMENT CLUSTER STAYED LIT IN ALL GEARS, ALL SPEEDS, INCLUDING PARK AND DRIVE, WHICH IS OUT OF MANUFACTURE SPEC'S. DCH HONDA OF TEMECULA CONFIRMED ISSUE ON 7/2/13. RELAY REPLACEMENT WAS NEEDED AND PERFORMED. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 11/26/2013, AT 5,974 MILES, CAR WAS BROUGHT IN WITH VTM LIGHT STAYING ON AGAIN. PART UNAVAILABLE. TOOK CAR HOME WED 11/27/2013 PER ADVISOR "CAR IS SAFE TO DRIVE." PHONE GM; OFFERED A SERVICE CAR ON FRIDAY 11/29/2013 WHILE DEALERSHIP REPLACED VTM CONTROL MODULE. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 12/16/13, 6,573 MILES, VTM LIGHT STAYING LIT ON INSTRUMENT CLUSTER WHILE CAR IS IN ANY GEAR. I WAS ABLE TO DUPLICATE THE ISSUE WHILE CAR WAS IN PARK. SHIFTED THROUGH THE GEARS WHILE STATIONARY -- LIGHT STILL ON. VTM LIGHT WILL NOT ENGAGE ON MANUAL SWITCH. AT THIS TIME, UNABLE TO DETERMINE HOW LONG CAR WILL BE OUT OF POSSESSION UNTIL IT IS BROUGHT IN. IN ADDITION TO VTM LIGHT ISSUE, REAR HATCH GLASS SWITCH WOULD NOT OPEN GLASS, AS PER OWNER'S MANUAL. NOTED DURING PURCHASE; SALES PERSON SAID ABLE TO FIX UNDER WARRANTY. CAR BROUGHT IN ON 7/2/2013. PART WAS UNAVAILABLE UNTIL 7/8/13. DEALERSHIP ABLE TO SWITCH PART OUT FROM CAR ON LOT ON 7/5/13. CAR OUT OF POSSESSION: 1 DAY. TO DATE, CAR HAS BEEN OUT OF SERVICE FOR 5 DAYS WITHIN 5 MONTHS OF OWNERSHIP. AT THIS TIME, I WOULD LIKE AMERICAN HONDA TO ISSUE A SAFETY BULLETIN ON THIS CAR, POSSIBLY ISSUING A RECALL DUE TO POOR QUALITY CONTROL. POSSIBLE ACCIDENT LIKELY TO OCCUR IF WE DEPEND ON ALL WHEEL DRIVE AND IT DOES NOT ENGAGE. CAR WAS PURCHASED WITH 4WD AS MAIN PRIORITY. *TR

THE ENGINE VIBRATES AND MAKES A NOTICEABLE NOISE WHEN DRIVING SLOW OR WHEN FEATHERING THE GAS PEDAL. *TR

THIS VEHICLE HAS HAD A RATTLING/SCRAPING SOUND WHEN GOING OVER ROUGH PAVEMENT GOING FROM THE RIGHT SIDE OF THE DASH THROUGH THE RIGHT DOOR AND DOWN THE RIGHT SIDE TO THE BACK. IT OCCURS IN ALL TEMPERATURES AND DESPITE THE DEALER REGLUING THE FLOOR AND REMOVING 5 LBS OF AIR FROM THE TIRES, THE NOISE CONTINUES. THE DEALER THINKS THAT IT IS AN ISSUE OF FLOOR PANELS RUBBING AGAINST EACH OTHER AND WILL ATTEMPT A REPAIR AGAIN THIS WEEK, BUT IT SOUNDS LIKE ALOT IS LOOSE. CAR WAS BOUGHT NEW AND HAS NOT BEEN IN AN ACCIDENT. THE SCRAPING SOUNDS CONTINUE... *TR

I HAVE A 2013 PILOT AND I'M FINDING MY BRAKE PEDAL GOES TO THE FLOOR WHILE STOPPED AT A LIGHT. I HAVE 5,000 MILES ON THE VEHICLE AND I'M BEING TOLD THIS IS NORMAL BY THE DEALERSHIP. MY THINKING IS HAVING A BRAKE PEDAL GOING TO THE FLOOR IS NOT NORMAL FOR ANY VEHICLE. I BELIEVE THE DEALER IS NOT ADDRESSING THE CONCERN AND PUSHING AWAY FROM THE REAL SOLUTION. *TR