2004 HONDA PILOT Complaints

View complaints related to 2004 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 520 complaints submitted for the 2004 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 HONDA PILOT
    - FRAZIER PARK, CA

    TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE OCCUPANT POSITION DETECTION SYSTEM CONTROL UNIT WAS REPLACED. THE CONTACT STATED THAT THE COMPONENT WAS PREVIOUSLY REPLACED IN 2005. THE VEHICLE WAS NOT YET REPAIRED AS THE OCCUPANT POSITION CONTROL SYSTEM SENSOR WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 56,893 AND THE CURRENT MILEAGE WAS 178,265.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - KINGSTON, WA

    THE FIRST SYMPTOM OUR 2004 HONDA PILOT EXPERIENCED WAS A SHUTTER/JERKING OF THE CAR AT A LITTLE UNDER 30 MPH. WE TOOK IT TO THE REPAIR SHOP BUT THE MECHANIC WAS NOT ABLE TO REPLICATE THE CONDITION. THE SHUTTER AND JERKING THEN STARTED HAPPENING BETWEEN 40-45 MPH. WE TOOK IT BACK TO THE SHOP AT WHICH TIME THE MECHANIC WAS ABLE REPLICATE IT. THE TRANSMISSION WAS PULLED AND INSPECTED. THERE WAS HEAT BUILD UP AND DISCOLORATION. ONE OF THE COMPONENTS WAS TOTALLY BURNT. THE MECHANIC SAID THAT THE TRANSMISSION HAD TO BE REPLACED AND COULD NOT BE REBUILT. HE WROTE THAT THERE WAS HEAT BUILD UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT 2ND GEAR. HE SUGGESTED THAT I CALL HONDA USA BECAUSE THERE WAS A RECALL ISSUE THAT YEAR. I CALLED HONDA USA. HONDA SAID MY VIN WAS NOT INCLUDED IN THE RECALL. I EXPLAINED THAT THE PROBLEM LOCATED BY MY MECHANIC WAS EXACTLY WHAT THE RECALL WAS ALL ABOUT-HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE. HONDA APOLOGIZED BUT SAID OUR CAR WAS NOT PART OF THE RECALL. THEY ALSO SAID OUR CAR NEEDED TO BE TAKEN TO AN AUTHORIZED HONDA DEALER FOR INSPECTION AND REPAIR. I PAID FOR THE REPLACEMENT OF THE TRANSMISSION OUT OF POCKET-$3800-BECAUSE WE NEEDED OUR CAR TO GET AROUND. I TOLD HONDA THAT THE DEFECTIVE TRANSMISSION WAS SENT TO THEIR PLANT IF THEY WANTED TO INSPECT IT. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - CHESAPEAKE BEACH, MD

    ON THE ABOVE DATE WHILE ON A LOCAL INTERSTATE MY CAR FAILED TO RESPOND TO ACCELERATION. INSTEAD THE ENGINE REVVED AND THEN BEGAN CLUNKING AND MAKING HORRIBLE NOISES. I DRIFTED TO THE SIDE OF THE ROAD AS I HAD NO CONTROL OF THE MOTOR. I HAD THE CAR TOWED TO MY DEALERSHIP. THEY SAID THE WAS A "CATASRTOPHIC FAILURE" OF MY TRANSMISSION. I HAD HAD NO WARNING OF ANY KIND. I HAVE ALWAYS HAD ALL MY WARRANTY WORK DONE IN A TIMELY FASHION INCLUDING ALL TRANSMISSION WORK. MY DEALER ESTIMATED A REPAIR JOB COSTING $4,400. I GOT 2 OTHER ESTIMATES INCLUDING ONE FROM TRUSTED CAR MECHANIC WHO TOLD ME HE RECOMMENDED A JASPER TRANSMISSION (TOTAL REBUILD) AND IT INCLUDED A "WORK-AROUND" FOR MY MAKE, MODEL, AND YEAR CAR'S TRANSMISSION "PROBLEM"

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 HONDA PILOT
    - CHESAPEAKE BEACH, MD

    TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY ADVISED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - PORT WASHINGTON, WI

    THE ENGINE MOTOR MOUNTS ARE CRACKED. THIS CAUSES THE ENGINE TO MOVE FREELY AND THE STEERING GETS HARDER. EVENTUALLY THIS WILL FAIL AND LEAD TO A LOT MORE DAMAGE/SAFETY CONCERNS. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - FAIRFAX, VA

    OVERHEATING OF DRIVERS SIDE SEAT HEATING ELEMENTS, FOLLOWED BY FAILURE OF UNITS. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - MERRICK, NY

    MY ENGINE MOUNTS ON MY 2004 HONDA PILOT WENT FOR THE SECOND TIME. MY CAR HAS 115,000. I PURCHASED THIS CAR NEW FROM THE HONDA DEALERSHIP AND KEPT UP WITH ALL THE MAINTENANCE. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - WILMETTE, IL

    TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED WHILE THE ENGINE WAS TURNED OFF AND THE GEAR SELECTOR WAS IN THE DRIVE POSITION, THE IGNITION KEY RELEASED FROM THE IGNITION SWITCH UNEXPECTEDLY WHEN ENGAGED. SUDDENLY, THE VEHICLE ROLLED AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE FAILURE WAS RELATED TO A DEFECT WITHIN THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THERE WAS A SIMILAR DEFECT ON A RECALL PERTAINING TO THE 2002 AND 2003 MODEL YEARS UNDER RECALL 10V364000 (ELECTRICAL SYSTEM:IGNITION). THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - ISLAND LAKE, IL

    TORQUE CONVERTER SHUDDER /VIBRATION BETWEEN 35 AND 40 MPH. I HAVE TAKEN MY 2004 HONDA PILOT TO THE SERVICE DEPARTMENT FOR OVER 18 MONTH NOW TRYING TO GET SOMEONE TO HEAR OR EXPERIENCE WHAT I WAS WITH MY VEHICLE. FINALLY WHEN THE VIBRATION WAS SO BAD IT COULD BE HEARD AND FELT. IT WAS FINALLY HEARD/FELT BY THE SERVICE MANAGER AT LOCAL HONDA DEALER. WHEN I WAS TOLD WHAT THE PROBLEM WAS AND THAT IT WOULD COST $2500 TO FIX, I GOT A SECOND OPINION, WHEN THAT OPINION WAS CONFIRMEND, I WENT ONLINE TO SEE IF THERE WAS A RECALL THAT I HAD NOT BEEN NOTIFIED OF. I DID NOT FIND ANY RECALLS BUT FOUND THE NUMEROUS COMPLAINTS ON THE MANUFACTURER OF POWE TRAIN/AUTOMATIC TRANSMISSIONS:TORQUE CONVERTER. I WAS LIVID THAT THERE WERE SO MANY COMPLAINT WITH THE SAME PROBLEMS THAT I DON'T KNOW HOW THE DEALERSHIP DID NOT KNOW OR IF THEY CONVENIENTLY CHOSE NOT TO ACKNOWLEDGE MY PROBLEMS.. UNTIL I EXPERIENCE THIS PROBLEM I LOVED MY VEHICLE.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 HONDA PILOT
    - FLOWER MOUND, TX

    TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE HEATED SEAT CONTROL FOR THE DRIVERS SEAT MALFUNCTIONED AND WHENEVER ACTIVATED, IT WOULD BURN THE CONTACTS LEGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CALLED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE