2004 HONDA PILOT Complaints

View complaints related to 2004 HONDA PILOT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 520 complaints submitted for the 2004 HONDA PILOT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 HONDA PILOT
    - DOVER, OH

    I OWN A 2004 HONDA PILOT AND I HAVE BEEN COMPLAINING TO THE HONDA DEALERSHIP FOR ALMOST 2 YEARS ABOUT A 'SHUDDER' THAT OCCURS BETWEEN 30-50 MPH. IT SOUNDS AND FEELS LIKE YOU ARE DRIVING OVER A WASHBOARD IN THE ROAD AND IT WILL CONTINUE UNTIL YOU PUSH DOWN OR LET OFF OF THE ACCELERATOR. THE HONDA SERVICE DEPARTMENT SAID THAT THEY WERE ABLE TO REPRODUCE IT, BUT NOTHING SHOWED UP ON THE COMPUTER TESTS. THEY ALSO SAID THAT IT MAYBE SOMETHING THAT HAS TO GET WORSE BEFORE THEY CAN FIGURE IT OUT. I FIND IT HARD TO BELIEVE THAT IT TOOK ME 1 MINUTE ON THE INTERNET TO FIND COUNTLESS COMPLAINTS OF THE SAME NATURE AS MINE, WITH A DIAGNOSIS. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - ATMORE, AL

    2004 HONDA PILOT THAT MAKES A "WASHBOARD" SOUND BETWEEN 30 - 45 MPH. DEALERSHIP FAILED TO DIAGNOSE PROBLEM AS TORQUE CONVERTER WHICH HAS NOW DAMAGED THE TRANSMISSION. PROBLEM STARTED IN LATE 2008 WHEN VEHICLE WAS ONLY 4 YEARS OLD. I AM AWARE OF NUMEROUS PROBLEMS WITH THIS TRANSMISSION IN HONDAS AND ACURAS. HONDA IS NOT MAKING THE SITUATION RIGHT AND LEAVING THE CONSUMER WITH A SUBSTANTIAL EXPENSE FOR SOMETHING THAT CERTAINLY APPEARS TO BE A DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - APEX, NC

    TL*THE CONTACT OWNS A 2004 HONDA PILOT. AFTER SHIFTING THE VEHICLE INTO NEUTRAL GEAR THE CONTACT NOTICED THAT HE COULD TURN THE VEHICLE OFF AND REMOVE THE KEY FROM THE IGNITION WHICH CAUSED THE VEHICLE TO TRAVEL BACKWARDS CRASHING INTO A NEARBY PARKED VEHICLE. NO ONE WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 84000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - WYLIE, TX

    I HAVE A 2004 HONDA PILOT AND I AM HAVING THE SAME PROBLEM THAT A LOT OF THE HONDA CARS ARE GETTING RECALLED FOR BUT MY VEHICLE IS NOT LISTED. YOU CAN REMOVE THE KEY WHILE THE GEAR SELECTOR IS NOT IN PARK. MY WIFE ROLLED FORWARD AND HIT A SAFETY POLE. SHE IS ALWAYS AFRAID OF DOING IT AGAIN WITH OUR KIDS IN THE CAR. I CALLED HONDA ABOUT THE REPAIR AND THEY SAID IT WAS NOT A RECALL. I DON'T UNDERSTAND HOW SOME HONDA CARS CAN GET RECALLED BUT MINE WILL NOT. I CALLED HONDA AND ASKED ABOUT THE COST OF THE REPAIR AND THEY TOLD ME IT WAS GOING TO BE EXPENSIVE. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - LIVERMORE, CA

    FRONT ENGINE MOUNT FOUND DAMAGED AND RECOMMENDED REPLACEMENT AT $450 BY HONDA SERVICE. DRIVEN 91K MILES, AND SEEMS LIKE A LOT OF OTHERS ARE REPORTING SAME ISSUE AT SAME MILEAGE. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - SANDSTON, VA

    2004 HONDA PILOT DRIVELINE VIBRATION. THE 2004 HONDA PILOT WE OWN SHUDDERS AND VIBRATES VERY LOUDLY WHEN ACCELERATING BETWEEN 25-50MPH. THIS HAS BEEN ONGOING THROUGHOUT THE LIFE OF THE CAR. (FAMILY OWNED SINCE NEW) THE VEHICLE HAS BEEN TAKEN TO HONDA ON SEVERAL OCCASIONS FOR DIAGNOSIS AND REPAIR FOR THE PROBLEM. HONDA HAS STATED THEY CAN NOT REPRODUCE THE ISSUE OR SAID THEY FIND NO PROBLEM. HONDA DID COMPLETE A RECALL AND INSTALLED AN OIL JET KIT AT 12K MILES. THIS WAS THEIR ATTEMPT TO QUELL THE PROBLEM. AFTER RESEARCH I HAVE FOUND HONDA HAS ISSUED TSB 06-003(9 JUNE 2007) AND IS FULLY AWARE OF THE PROBLEM. AMERICAN HONDA HAS DIAGNOSED THE PROBLEM AS A FAULTY TORQUE CONVERTER, THUS CAUSING PREMATURE DESTRUCTION OF THE VEHICLE'S TRANSMISSION. DUE TO THE VEHICLE'S AGE/MILEAGE AMERICAN HONDA REFUSES TO COVER THE REPAIR OF THE TORQUE CONVERTER AND OR TRANSMISSION, EVEN THOUGH THE PROBLEM WAS REPORTED/DOCUMENTED WHILE STILL UNDER WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - PEMBROKE PINES, FL

    HONDA DEALER INDICATED DURING ROUTINE OIL CHANGE THAT FRONT ENGINE MOUNT IS CRACKED AND NEEDS TO BE REPLACED. THE ENGINE MOUNT IS ONE OF THE VERY IMPORTANT PARTS THAT SECURE THE ENGINE AND HONDA MUST TAKE ACTION TO ENSURE THAT THE PART IS SAFE AND NOT CREAK AND GET WEAK. THIS IS A SERIOUS SAFETY HAZARD AND HONDA SHOULD MAKE AN EFFORT TO INVESTIGATE AND RECALL AND REPLACE THE ENGINE MOUNT IN ALL THOSE VEHICLES WHICH ARE AFFECTED. *TR

    Source: NHTSA WEB SITE
  • 2004 HONDA PILOT
    - FORT COLLINS, CO

    TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHEN THE DRIVER OF THE VEHICLE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED INTO THE STORE WINDOW CAUSING BRICKS TO FALL OFF OF THE BUILDING. THE VEHICLE WAS TOWED TO A HONDA DEALER WHO STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THERE WERE NO PRIOR WARNINGS OR FAILURES. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 102600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - SHILLINGTON , PA

    TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND SHE RETURNED TO THE VEHICLE THE VEHICLE HAD DRIFTED AWAY FROM THE PARKING SPACE SHE WAS IN. THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO TWO OTHER VEHICLES. THE CONTACT STATED THAT THE GEAR SHIFTED INTO REVERSE ON ITS OWN. THE CONTACT REFERENCED NHTSA RECALL NHTSA CAMPAIGN ID NUMBER: 10V364000 ELECTRICAL SYSTEM, IGNITION BUT HONDA INFORMED HIM THAT THE 2004 PILOT WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS EXPERIENCING THE EXACT SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 110,500. UPDATED 12/09/10 UPDATED 12/17/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 HONDA PILOT
    - BIG PRAIRIE, OH

    I JUST RECENTLY (IN NOVEMBER) PURCHASED A 2004 HONDA PILOT. THE TRANSMISSION STARTING CAUSING SHIFTING PROBLEMS. THE FIRST TIME IT WAS LIKE I SLAMMED THE BRAKES ON BUT THANKFULLY I WAS JUST GOING UP OUR DRIVE WAY AND NOT DRIVING FAST. I STARTED DRIVING AGAIN AND IT KEPT MESSING UP. THEN THE GREEN LIGHT STARTED FLASHING ON THE D WHEN I WAS DRIVING AND PARKED. I TOOK IT IN AND THEY PLUGGED IT INTO THE COMPUTER AND IT WAS A TRANSMISSION CODE. THERE WAS ALSO A 2-3 SHIFT MALFUNCTION. THEY SAID MY TRANSMISSION NEEDED REPLACED. I LOOKED UP RECALLS AND MY CAR HAD A RECALL FOR THE TRANSMISSION AND IT WAS """FIXED""" IN MAY 2006. HOWEVER, THEY DID NOT CHANGE THE TRANSMISSION, JUST INSTALLED AN OIL JET KIT TO KEEP IT LUBRICATED! APPARENTLY THAT DID NOT HELP ESPECIALLY IF THERE ARE CHIPS OF METAL IN THE FLUID! EVERYONE I TALK TO JUST TELLS ME MY CAR, BEING AT 104,000 MILES, IS OUT OF WARRANTY AND THEY HAVE TO DRAW THE LINE SOMEWHERE! NO CRAP PEOPLE! BUT IF YOU WOULD HAVE FIXED THE DARN THING PROPERLY WHEN IT HAD A RECALL IT WOULD NOT NEED REPLACED ALREADY! HONDA HAS BEEN HORRIBLE THROUGH THIS AND REFUSE TO HELP ME. I AM A SINGLE MOTHER OF 3 CHILDREN AND I CAN NOT AFFORD A NEW TRANSMISSION AT $4,000 ESPECIALLY WHEN IT IS THEIR SCREW UP AND THEY SHOULD HAVE TO FIX THEIR RECALL! I AM SO ANGRY AND WILL NEVER BUY ANOTHER HONDA AS LONG AS I LIVE AND I WILL TELL ANYONE I KNOW ABOUT THEIR HORRIBLE TRANSMISSIONS AND THEIR BAD CUSTOMER SERVICE. THEY ARE JUST TRYING TO COVER THEIR BUTTS ON THIS ONE. IT IS TIME THEY START HELPING THEIR CUSTOMERS RATHER THAN BASICALLY SAYING "ITS YOUR PROBLEM NOW". FROM WHAT I SEE THIS IS AN ONGOING PROBLEM WITH HONDA AND I THINK SOMETHING NEEDS TO BE DONE! WITH THE NUMBER OF COMPLAINTS ABOUT THE TRANSMISSION THIS COULD LEAD TO MORE SERIOUS AND DANGEROUS PROBLEMS IF NOT FIXED PROPERLY! I AM VERY DISAPPOINTED IN HONDA AND FEEL LIKE THEY SHOULD FIX THIS AND MAKE IT SAFE AT NO COST TO THE CUSTOMERS. *TR

    Source: NHTSA WEB SITE