2015 HYUNDAI GENESIS Complaints

View complaints related to 2015 HYUNDAI GENESIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2015 HYUNDAI GENESIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 HYUNDAI GENESIS
    - West Jordan, UT

    Driver rear door latch failed, door refuses to open from the outside or the inside. Passenger may become trapped in the event of an accident requiring exit from that door. No warnings or symptoms present before the failure. Multiple forum posts detailing similar symptoms

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Turlock, CA

    Rear doors stop unlocking. I have to disconnect the battery to reset it to get it to work to unlock with the remote or the switch button.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Whiteville, NC

    Transmission at low speeds going into the 1st gear has a hard pull. Rmps jumps from 2to4 and back down until it reaches 2nd gear and it doing it again. After that it's smooth. Only way to avoid this is drive fast. Other genesis owner has the same issues. They say to change the Transmission fluid but it will eventually do it again. It makes alot of people that drive my car really scared.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Stoughton, MA

    The rear passenger brake/reverse light and rear camera were sporadically working until they all stopped working completely. After some research the cause of the problem is the trunk wire harness which has failed (20-BE-007H). Unfortunately this fix isn't know to dealerships who I've had attempt to fix the problem, which leaves me without a brake light, reverse light, and reverse camera.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Stoughton, MA

    While driving on the highway (70mph) the front sunroof panel unexpectedly exploded raining glass all over the driver and vehicle. Prior to the sunroof exploding there were no signs of it being compromised (dents, scratches, cracks, etc.). Very small shards of glass were impaled into the drivers head and hands. After trying to have the sunroof repaired by two separate Hyundai dealerships who were unable to perform the work, the vehicle had to be repaired by an auto body shop.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Bushnell, FL

    The positive battery terminal has a design flaw where it will wholly lose conductivity with the battery post due to vibrations, stress and age. After numerous dealer visits where "nothing was wrong" I began to diagnose the issue myself. I tracked it down to faulty positive battery terminal, which due to the lack of manufacturer availability I had to correct myself. It seems to be such a widespread but "unknown" issue with the entire vehicle model that I made a repair guide on the subject with photos: https://genesisowners.com/genesis-forum/threads/improved-positive-battery-terminal-box.32768/#post-411757 The primary issue at stake is the sudden, unexpected loss of power steering when maneuvering at low speeds. The vehicle will lose additional safety systems when the battery power is interrupted, such as collision avoidance, parking sensors, airbags and even powertrain control in extreme cases. No manufacturer diagnostic codes will ever be set as the systems in the vehicle do not account for sudden unexpected power loss. Problem is aggravated by objects on trunk floor resting on terminal box. The secondary issue is that when a power interruption occurs while the vehicle is in operation, the vehicle will not properly shut down when the ignition is turned off. Rather than unlocking doors and assisting handicapped drivers via the easy exit seat feature, the car completely dies and does not wake back up. Vigorous door slamming or any other large impact to the body of the car will sometimes bring systems back online, by fractionally moving the positive battery terminal. If systems do not return, the driver is unable to lock the doors or open the trunk. Hyundai does not make the positive terminal a replaceable item, rather, it's only sold as a combined part with a $1400 battery cable (plus 8 hours labor). Dealers and owners alike are averse to replace this part for such a high price, when the battery terminal itself is worth less than $20.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS COUPE
    - Baton Rouge, LA

    I should have listen to all the noise in the market but instead I went any head and did it anyway. The start a knocking sound out of no where. My problem is why do they built these engines when one have to buy another one before the car even gets old enough.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Shreveport, LA

    The contact owns a 2015 Hyundai Genesis. The contact stated that while his girlfriend was driving 60 MPH there was an obstruction of a diesel tire on the road, which was unavoidable. As a result, the driver drove over it which caused the rack and pinion to fracture. The contact stated that the crash warning message displayed. The contact merged to the shoulder of the road and discovered the module 4 ABS system, interface to the power steering, and the dust front cover of the vehicle fractured due to the object on the roadway. The contact experienced a minor injury, but medical attention was not required. The vehicle was taken to an independent mechanic where it was diagnosed that the abs line and rack and pinion needed to be repaired. The vehicle was not repaired. The contact informed the dealer that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V160000 Components SERVICE BRAKES, HYDRAULIC. The VIN was included however, the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,130.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 HYUNDAI GENESIS
    - Murfreesboro, TN

    I was driving on the interstate and the sunroof suddenly shattered and glass fell into the car. With the falling glass it was startling and without a calm response could have resulted in a multiple car crash and potential fatalities. Also, the falling glass could've caused physical injury. I was told by the local dealership to wait for 50 days before they would be available to inspect it. There were no symptoms of the problem prior to it happening.

    Source: NHTSA WEB SITE
  • 2015 HYUNDAI GENESIS
    - Woodstock, GA

    The contact owns a 2015 Hyundai Genesis. The contact stated that the air bag warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 21,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE