2015 HYUNDAI GENESIS Complaints

THE PANORAMIC SUNROOF HAD EXPLODED WHEN I WAS DRIVING ON EXPRESSWAY ABOUT 60 MPH. IT WAS A VERY LOUD NOISE AND LUCKILY NO CARS WERE AROUND. WE TOOK EXIT AND FOUND OUT THAT PART OF THE ROOF BLOWN AWAY AND THE REMAINING GLASS SHATTERED. LUCKILY NO INJURIES AS SUNROOF'S SHADE GUARD PROTECTED US FROM THE BITS OF GLASS. I DROVE SLOWLY TO THE HYUNDAI DEALER WHERE I LEASED THE CAR. EVEN THOUGH THIS GENESIS UNDER FULL WARRANTY, DEALER (HYUNDAI MOTORS) REFUSED TO COVER THIS UNDER WARRANTY. I DO NOT UNDERSTAND WHY THIS HAPPENED. WE HAVE NOT OPENED THE SUNROOF FOR A LONG TIME. THERE MUST BE A DESIGN DEFECT. THIS IS REALLY A SAFETY CONCERN. AUTO MAKERS SHOULD RECALL BEFORE PEOPLE SUFFER SERIOUS INJURIES. *BF *TR

IN 2016 I BOUGHT A 2015 HYUNDAI GENESIS WITH CONTINENTAL PRO CONTACT. THIS WAS A NEW CAR WITH 1,565 MILES ON IT. IN LESS THAN A YEAR I NOTICE THE SIDE WALL ON THE FRONT TIRE HAD A BULGE IN IT. THE DEALER WOULD NOT REPLACE THE TIRE FOR FREE BUT OFFERED A DISCOUNT ON ANOTHER TIRE. I TOOK THE CAR IN TODAY FOR SERVICE AND THEY FOUND A BULGE IN THE SIDE WALL OF THE REAR TIRE. THE FIRST TIRE ONLY HAD 14,466 MILES I'M CURRENTLY AT 21,711 MILES. I'M GOING TO REPLACE THEM ALL BUT THINK THEY SHOULD BE RECALLED. OH AND WHEN CHECKED THE DOT # ,THREE OF THE TIRE DID NOT HAVE THE FOUR DIGIT DATE. ONLY ONE HAD THE WHOLE NUMBER AFFE WC85 2115.

SAME ISSUE AS MANY OTHERS. DRIVING AT A MEDIUM SPEED & ALL OF A SUDDEN THE RPM'S RACE UP & WHEN THE TRANSMISSION SHIFTS IN IT BANGS VIOLENTLY LIKE EITHER SOMEONE HIT YOU OR YOU HIT A REALLY DEEP POTHOLE. WHENEVER I TAKE IT IN FOR MAINTENANCE I ASK THEM IF THEY'VE HEARD ANYTHING ABOUT THE ISSUE & IT'S ALWAYS NO. AND SINCE WE CAN'T REPRODUCE THE ISSUE ON THE FLY THERE'S NOTHING TO LOOK AT. IF HYUNDAI DOESN'T COME UP WITH AN ANSWER SOON I'M GOING TO DUMP IT, IT'S POTENTIALLY DANGEROUS WHEN IT LEAPS FORWARD.

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS COUPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V722000 (AIR BAGS). WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE INDICATOR BLINKED. ADDITIONALLY, THE NAVIGATION SYSTEM SCREEN WAS DARK. THE CONTACT CALLED A LOCAL DEALER (PALM SPRINGS HYUNDAI, 3919 E PALM CANYON DR, PALM SPRINGS, CA) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,795.

I TOOK MY CAR TO DEALER DUE TO EXCESSIVE NOISE IN FRONT OF CAR WHEN DRIVING. I THOUGHT IT WAS A WHEEL BEARING NOISE. DEAL,ER SAYS NOISE IS DUE TO TIRE WEAR. CAR ONLY HAS 40,700 MILES AND THERE WAS A RECALL AT AROUND 12,000 MILES WHEN HYUNDAI REPLACED ALL FOUR TIRES WITH MICHELIN TIRES "DUE TO COMPLAINTS OF EXCESSIVE ROAD NOISE". MY CAR HAS BEEN REGULARLY SERVICED AT HYUNDAI DEALERS. I TOLD THE DEALER THAT IT WAS IMPOSSIBLE FOR MICHELIN TIRES TO WEAR OUT IN LESS THAN 28,000 MILES. I BELIEVE THE CAR HAS A SUSPENSION DESIGN PROBLEM. THE DEALER REFUSED TO DO ANYTHING ABOUT IT. I CALLED THE HYUNDAI FACTORY LINE (DEALER GAVE ME PHONE NUMBER). FACTORY REP TOLD ME I WOULD BE CONTACTED WITHIN A WEEK BY FACTORY REGIONAL MANAGER. I HAVE NOT BEEN CONTACTED YET. I BELIEVE THE CAR HAS A SUSPENSION GEOMETRY OR DESIGN PROBLEM IN THE FRONT END OF CAR. NO NEW CAR WITH LESS THAN 28,000 MILES SHOULD WEAR OUT A SET OF TIRES UNLESS SOMETHING IS WRONG WITH THE DESIGN OR GEOMETRY. THE FACT THAT HYUNDAI RECALLED THE CAR WHEN NEW (ONLY 12,000 MILES) TO REPLACE THE TIRES TELLS ME THEY KNOW SOMETHING IS WRONG.

AFTER REFUELING MY VEHICLE ON THE EVENING OF 11/09/2017, THE HEADLIGHTS WOULD NOT COME ON USING THE "AUTO-ON" FEATURE. THEY DID WORK WHEN SWITCHED TO "ON". THE REAR LIGHTS DID NOT WORK WHEN THE BRAKE PEDAL WAS PRESSED, NOR WHEN THE HEADLIGHTS WERE ON. THE TURN SIGNALS ONLY WORKED IN THE FRONT, BUT DID MAKE AN AUDIBLE SOUND. THE DOORS WOULD NOT LOCK AND THE SEAT BELT LIGHT WAS ON "CONSTANT" AND THE SEAT BELT CHIME WAS AUDIBLE FOR (15) MINUTES OF THE (30) MINUTE DRIVE. THE INTERIOR LIGHTS (DASH) WERE AT FULL BRIGHTNESS AND COULD NOT BE DIMMED. THE FACTORY GPS WAS LOCKED IN "PREPARING" MODE. I STOPPED AND RESTARTED THE VEHICLE (5) TIMES, BUT THAT DID NOT SOLVE THE ISSUE.

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DENNIS HYUNDAI OF DOUBLIN, 2441 BILLINGSLEY ROAD, COLUMBUS, OH 43235), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *LN CONSUMER HAS DETAILING 4 EPISODES WHICH ARE LITERALLY LIFE-THREATENING IN NATURE. CAMSHAFT POSITION SENSOR CODE MALFUNCTION AND PLAN TO REPLACE IT UNDER WARRENTY. MOST OF THE SIMILAR EPISODES WERE REPORTED TO BE DUE TO A FAULTY THROTTLE POSITION SWITCH (TPS) AND THE RECOMMENDATION WAS TO REPLACE IT WITH AN UPDATED POSITION SWITCH. UPDATED 9/12/18*JB

THE FRONT TURN INDICATOR BULBS BLOW OUT FREQUENTLY, CREATING A SIGNIFICANT SAFETY ISSUE. THIS IS BECAUSE THE MANUFACTURER COMBINED THE DRL AND TURN INDICATOR FUNCTIONS INTO THE SAME BULB, USING ONE FILAMENT OF A 2357 FOR BOTH FUNCTIONS. IT IS ALSO NOT POSSIBLE TO REPLACE THE BULBS WITH A LONGER-LIFE ALTERNATIVE, SUCH AS A LED REPLACEMENT, SINCE THE CAR REFUSES TO RECOGNIZE THE LED BULBS. THEREFORE, MANY GENESIS OWNERS END UP REPLACING THESE BULBS AS OFTEN AS MONTHLY, OR EVEN BI-WEEKLY. THE FAILURES OF THESE INDICATOR BULBS ARE UNPREDICTABLE, AND THE PROBLEM SHOULD NEVER HAVE HAPPENED, SINCE THE IDENTICAL CAR IN CANADA USES THE EXISTING "EYEBROW" LIGHTS FOR DRL AND THEREFORE THE 2357 FRONT BULBS ARE NOT SUSCEPTIBLE TO FREQUENT UNPREDICTABLE FAILURE.

TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND BRAKE FUNCTIONALITY. VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WITH AN EXCESSIVE AMOUNT OF EFFORT. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA) DIAGNOSED THAT A RODENT HAD EATEN THE WIRING IN THE VEHICLE AND IT WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE SAME FAILURE. UPON RESEARCH,THE CONTACT FOUND THAT THE VEHICLE USED SOY COATED WIRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,837.

POOR ILLUMINATION AT NIGHT WITHOUT USING THE BRIGHTS. UNABLE TO SEE A SAFE DISTANCE IN FRONT OF YOU.